Sonia Khan

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA.

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking an AEP Lead to join one of our top clients onsite in New York, NY. This is a high-impact role for a candidate with deep Adobe Experience Platform expertise, a strong architectural mindset, and hands-on experience designing scalable, real-time marketing solutions. If you're ready to lead enterprise-level Adobe platform initiatives, we’d love to hear from you!

Position Overview / Responsibilities for the AEP Lead:

• Lead AEP strategy, architecture, and implementation across key marketing initiatives

• Define best practices for data ingestion (streaming, edge, batch) and customer segmentation

• Work directly with Adobe product suite integrations including Launch, Target, and Analytics

• Collaborate with business stakeholders to translate marketing goals into scalable AEP workflows

• Leverage AEP REST APIs to drive automation, personalization, and reporting

• Act as the SME and point of contact for all AEP-related technical discussions and escalations

• Ensure performance, scalability, and security of Adobe Experience Platform implementations

Required Skills for the AEP Lead:

• Advanced knowledge of AEP architecture and functionality

• Strong API development/integration experience using AEP REST APIs

• Experience with enterprise-grade customer data platforms and data strategy

• Prior experience with marketing data pipelines and Adobe cloud product suite

• Effective communicator with stakeholder-facing consulting experience

• Experience working in Agile or hybrid SDLC environments

What’s in it for you?

• Competitive compensation

• Long-term, strategic role with growth potential

• Opportunity to lead cutting-edge digital marketing transformation

• High visibility across business and IT organizations

• Join a fast-paced, collaborative environment supporting enterprise innovation

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Oracle Planning Cloud Consultant 

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Cincinnati, OH
• C2C Pay Rate: $72.00

Responsibilities:

• Engage with business stakeholders to gather, analyze, and document requirements

• Translate functional needs into scalable Oracle Demand Planning solutions

• Lead the design and implementation of Oracle Demand Planning and Backlog Management solutions

• Develop and execute comprehensive testing strategies, including unit, integration, and UAT

• Deliver end-user training and post-go-live support to ensure successful adoption

• Configure and customize Oracle Planning Cloud modules to meet specific client requirements

Requirements:

• 8+ years of experience with Oracle Planning Cloud, with a strong focus on Demand Planning

• Proven success leading end-to-end implementations and configuration projects

• Experience integrating Oracle Demand Planning with ERP and other enterprise systems

• Strong understanding of supply chain processes and demand forecasting techniques

• Exceptional problem-solving skills and the ability to troubleshoot complex issues

Senior RPI Developer 

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Malvern, PA
• C2C Pay Rate: $90.00

Responsibilities:

• Lead the design, development, and deployment of RPI-based solutions for enterprise clients.

• Serve as the technical lead for implementation teams, ensuring high-quality delivery and adherence to best practices.

• Collaborate with cross-functional stakeholders to gather requirements and translate business needs into scalable solutions.

• Build and optimize complex data workflows using SQL, ETL, and RPI tools.

• Integrate RPI with external systems via APIs for real-time data orchestration and campaign execution.

• Provide technical guidance, code reviews, and mentoring to junior developers.

Requirements:

• 7+ years of experience in enterprise software development.

• 3+ years of hands-on experience with Redpoint Interaction (RPI).

• Proven experience leading technical teams in complex implementation projects, preferably in financial services.

• Strong expertise in SQL, ETL, and data integration methodologies.

• Experience working with API integrations and real-time data orchestration.

• Familiarity with customer data platforms (CDPs) and marketing automation workflows.

IDR is seeking a Senior Software Engineer to join one of our top clients remotely. This is an exciting opportunity to help build transformative health technology at scale—empowering individuals with access to deep, personalized diagnostics and real-time insights into their long-term health.

If you’re passionate about solving meaningful problems through clean, scalable Python code—and want to contribute to a platform that’s disrupting preventive medicine through data, speed, and user trust—please apply today!

Responsibilities of the Senior Software Engineer:

• Develop scalable and reliable systems using Python and FastAPI, helping to power a platform built around high-volume diagnostics and real-time health data

• Take ownership in a fast-moving environment, making key decisions under uncertainty and contributing meaningfully to architecture, scalability, and performance conversations

• Apply strong software engineering principles, including Agile methodologies, test-driven development, and continuous integration/deployment pipelines

• Work closely with cross-functional partners including product, design, and clinical teams to deliver features that directly impact the user experience and health outcomes

• Thrive in an engineering-led organization where autonomy, technical depth, and clean code are deeply valued

• Contribute to infrastructure that supports exponential user growth and a rapidly expanding dataset

Required Skills for the Senior Software Engineer:

• 8+ years of experience as a Python Developer, including recent work with the FastAPI framework

• Hands-on experience building in Google Cloud Platform (GCP) environments

• Proficient with Docker and/or Kubernetes for containerization and orchestration

• Comfortable working in a fast-paced Agile environment with frequent iteration

• Strong understanding of modern backend engineering principles and commitment to writing robust, maintainable code

• Passion for mission-driven technology and solving complex real-world problems through software

What’s in it for you?

• Competitive compensation package

• Full Benefits: Medical, Vision, Dental, and more!

• Opportunity to join a venture-backed, high-growth health tech company with strong product-market fit

• Be part of a collaborative and ambitious engineering culture where your work has visible, lasting impact

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $70/hour

IDR is seeking a Support Specialist to join one of our top clients in Nashville, Tennessee. This role is perfect for a proactive problem-solver with a knack for maintaining systems and providing exceptional customer service. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Support Specialist:- Maintain our client's Licensure and Regulation System (LARS) and external help desk system (Zendesk)- Resolve system issues and process change requests efficiently- Implement solutions as directed- Collaborate with multiple teams, including application coordinators, trainers, and QA personnel- Document system changes, maintain logs, and communicate status updates effectively- This is a contract position through 6/30/2026Required Skills for Support Specialist:- Strong interpersonal skills and customer service experience- Familiarity with IT support workflows and troubleshooting methodologies- Experience with platforms such as Zendesk, LARS, and ServiceNow- Ability to modify and configure system settings, user permissions, and automated workflows- Strong skills in maintaining logs, tracking system changes, and organizing supporting documentationWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

Senior Blockchain Consultant 

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Manassas, VA
• C2C Pay Rate: $85.00

Responsibilities:

• Provide strategic assessments and platform recommendations for financial blockchain applications using technologies such as Ethereum, Solana, Polkadot, Cosmos, Hyperledger Fabric, and Corda.

• Collaborate with internal development teams to design, prototype, and implement blockchain solutions around tokenization, smart contracts, interoperability, and consensus mechanisms.

• Optimize systems for scalability, gas efficiency, transaction speed, and cost-effectiveness, including exploration of Layer-2 technologies, sharding, and rollups.

• Advise on infrastructure architecture, including node management, network operations, uptime strategies, and governance models.

• Lead security assessments and smart contract audits, identifying vulnerabilities and proposing actionable remediation plans.

Requirements:

• 7+ years of hands-on experience in blockchain development and consulting, with deep knowledge of multiple platforms (e.g., Ethereum, Solana, Polkadot, Cosmos, Hyperledger, Corda).

• Proven track record designing and deploying secure, scalable, and performant blockchain systems in production environments.

• Expertise in consensus mechanisms, transaction processing, network protocols, and distributed ledger architectures.

• In-depth experience with smart contract development, blockchain security best practices, and audit processes.

• Strong understanding of the regulatory and compliance landscape for blockchain applications in financial services.

Data Systems Analyst Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Target Pay Rate: $52/hr C2C Location: Minneapolis, MN Work schedule details: Hybrid – Face to Face Interview Required Details: Required Skills: Experience performing Systems Analyst role in Data Management • Strong analytical, problem solving, and documentation skills • Gather and document requirements for data catalog / metadata for Snowflake ingestion • Experience working with business / product owner and data architect to define data source, data lineage, data domain, mapping, etc. • Experience working with data engineers on implementing data ingestion and data domain in Snowflake • Excellent verbal and written communication skills • Deep understanding & knowledge about relational database with sufficient ability to write SQL query for performing data analysis • Experience with prior Snowflake Data Lakehouse experience and Financial Industry domain is a plus You can have years of experience as 7 – 10 years.