Mark Powers

Bilingual Grievance and Appeals Coordinator HealthCare Support is actively seeking an Bilingual Grievance and Appeals Coordinator to fill an opening in Rancho Cucamonga, California. Daily Responsibilities for Bilingual Grievance and Appeals Coordinator:

• Maintain working knowledge of regulatory guidelines surrounding Grievances per CMS, DHCS, and DMHC.
• Understand Member and Provider legal rights to access the Grievance and Appeals Resolution Process, within the respective Provider Organization and IEHP.
• Ensure compliance with the IEHP Grievance and Appeals Resolution Process, in accordance with all Health Plan regulatory agencies.
• Monday to Friday 8AM- 5PM

Required Qualifications for Bilingual Grievance and Appeals Coordinator:

• High school diploma or GED
• Bilingual (English/Spanish) - written and verbal skills required
• 3+ years of healthcare experience

Benefits for Bilingual Grievance and Appeals Coordinator:

• Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (advocacy) Program

Pay Details: $23.98/Hour Interested in Being Considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional questions, you may contact us at [email protected]. Please include your phone number, Job Title, and location and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.

Incident Coordinator HealthCare Support is actively seeking an Incident Coordinator to fill an opening. Daily Responsibilities for Incident Coordinator:

• This role involves collaboration with multiple disciplines and entities, working with care coordination, UM, ODM, regulatory, investigative and protective authorities.  Requires critical thinking skills and clinical nursing/BH knowledge.  Requires investigative skills, teamwork and autonomy. 
• Development, implementation and maintenance of initial and ongoing education as it pertains to Waiver Incident Reporting from start to finish.
• Oversight of Waiver Incident Management with state contracted investigation organization.
• Monday - Friday 8AM to 5PM/Remote

Required Qualifications for Incident Coordinator:

• Degree and or certificate/licensure required in a field of Nursing, Social Work and/or Counseling. Two years of experience required. Must have knowledge of waiver and incident reporting.
• N, SWA, CHW, LSW or LPC. Clinical experience in lieu of licensure will be considered.

Benefits for Interim Incident Coordinator:

• Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (advocacy) Program

Pay Details: $28 - $29/Hour Interested in Being Considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional questions, you may contact us at [email protected]. Please include your phone number, Job Title, and location and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.