John Bemis

Cloud Support and Operations Director - Long-term Contract - Hybrid For our direct client in Northern NJ we seek a dynamic, driven Cloud Support and Operations Director to lead the cloud support team. This  role is perfect for a pro-active, hands-on leader with a proven track record of managing Azure and AWS cloud environments supporting large custom applications deployed globally. The ideal candidate will bring a blend of technical expertise, leadership skills, and a collaborative spirit to drive operational excellence and support innovation across our client's organization. Responsibilities: **Leadership and Management:** - Manage a large support managed service contract with 100+ onshore/offshore resources, fostering a culture of excellence, accountability, and continuous improvement. Develop and mentor the team, supporting career growth and skill development. **Cloud Environment Management:** - Oversee the operation and support of our cloud environments, primarily Azure with some AWS, ensuring high availability, performance, and security of enterprise applications. **Strategic Collaboration:** - Work closely with development, infrastructure, security, and business teams to ensure seamless operation and support of applications. Drive cross-departmental initiatives to improve efficiency and effectiveness of support services. -Run and support Regional Azure Regional and we assist overseas subsidiaries in running theirs when they have issues.     Developing a support and cost-recovery model to provide this necessary support.  **Problem Solving:** - Act as the escalation point for critical support issues, leading problem resolution efforts and ensuring timely and effective communication with stakeholders. **Continuous Improvement:** - Identify and implement improvements in processes, tools, and technologies to enhance operational efficiency and support capabilities. **Compliance and Best Practices:** - Ensure adherence to industry standards and compliance requirements. Champion best practices in cloud management and support. Experience Desired: - 15+ years’ experience with minimum last 5 years in a leadership role.  - Significant hands-on experience in managing cloud environments, specifically Azure, with some AWS exposure.  Experience leading internal and managed-service support teams. - Proven record of running Support and Operations for a large enterprise suite of products deployed globally. **Certifications:** - Azure certifications highly regarded; AWS certifications are a plus. **Skills:** - Exceptional leadership and communication skills, with the ability to manage cross-functional teams and initiatives. Strong problem-solving skills and a track record of operational excellence in supporting large-scale applications. **Ambition:** - Demonstrated history of ambition and self-driven success in cloud operations and support. **Education:** - Bachelor's degree in Computer Science, Information Technology, or related field preferred. What We Offer: - Opportunity to lead and shape the support operations of a global Azure enterprise environment. - A supportive, ambitious, and collaborative team culture. - Professional development opportunities and career growth. - Competitive compensation and benefits package This is a long-term (12 mo +) contract opportunity, 3 days/week onsite (Tues-Wed-Thurs) in the Montvale NJ office, 2 days from home.   Good longer-term opportunity for contract-to-hire also, if mutually desired.   Immediate interview and hire - send resume today for immediate consideration!  

Technology Account Executive  – Hybrid - Benchmark IT

Benchmark IT, a leading technology consulting and recruitment firm in the NY Metro area, has an outstanding opportunity for a Technology Account Executive in our Stamford, CT headquarters.  We operate in Hybrid mode, 1 day/week in the office and 4 days/week from home.   

We’re looking for candidates with a minimum of 2 years technical sales or account management experience to join our team, working and learning from the best in a supportive, ethical and fun environment.

What’s in it for you:

·       Base salary plus unlimited commission plan ·       Full benefits including 401K ·       Comprehensive training with industry-leading tools and techniques ·       Career advancement opportunities

Here’s your day to day:

·       Build and maintain strong client relationships and identify new business opportunities by contacting and visiting clients and prospects. ·       Generate sales leads utilizing social and professional media platforms, along with your own network. ·       Convert leads into qualified prospects and clients through your persistent ability to connect via phone calls, emails, and referrals. ·       Work with internal recruiting team to vet and select top candidates and ensure they are the right technical and cultural fit for your clients. ·       Ongoing account management and contact with all managerial levels and roles within the client company. ·       Serve as client advisor regarding IT industry staffing trends and staffing mix.

Here’s what you’ll  bring to the team:

·       Ability to confidently identify and engage with all levels of IT decision makers. ·       Strong, persistent, and diplomatic sales and customer service skills. ·       Excellent listening, written, presentation and negotiation skills ·       Confident and engaging interpersonal and people skills. ·       Strong personal initiative to follow up and close business ·       Ability to thrive in and contribute to a team environment.

Here’s what will make you stand out:

·       Understanding of the tech marketplace ·       Sophisticated understanding of all social media platforms ·       Proven track record of meeting and exceeding goals. ·       Willingness to learn and implement new techniques that are necessary for success.

Required Experience:

·       Bachelor’s Degree or higher ·       2+ years in technology sales, recruiting, staffing or related business-to-business technology sales field