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John Bemis

Benchmark IT - Technology Talent
4.82
from 37 reviews
100% highly recommended

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Corporate Communications Copywriter
Norwalk, Connecticut, United States
DIRECT HIRE
  • TERMS: direct hire
Our client, a renowned travel and hospitality company with a nearly century-long commitment to service, is looking for a Copywriter with a talent for thoughtful, customer-centered communication. This role is a chance to join a team that places a high value on sensitivity, accuracy, and care in all customer interactions. They’re seeking someone ready to join the company and contribute for the long term, enhancing the customer journey and supporting the team’s dedication to exceptional service. About the Role: In this role, you’ll be responsible for creating clear, supportive messaging for guests, travel advisors, and team members. Whether it’s communicating trip updates, handling sensitive crisis messaging, or crafting post-journey follow-ups, your words will play a pivotal role in ensuring guests feel valued and well-informed at every step. This role offers flexibility, ideally involving 3 days on-site per week, with potential for more remote work after an initial ramp-up period. What You’ll Do: - Develop Thoughtful Communications: Craft a variety of messages, including itinerary updates, expectation-setting communications, and post-trip follow-ups. You’ll also manage crisis communications when needed, supporting guests with a calm, informed, and reassuring tone. - Collaborate Across Teams: Work closely with Worldwide Operations, Reservations, and Guest Relations to deliver messages that are clear, consistent, and aligned with the company’s commitment to guest care. - Ensure Accuracy and Sensitivity: Research thoroughly to make sure all content is precise, relevant, and respectful of guests’ needs, especially in time-sensitive or delicate situations. - Maintain a High Standard: Proof and refine communications to ensure each message is professional, respectful, and reflects the company’s standards for guest experience. What Makes You a Great Fit: - Experience: 8+ years of professional copywriting, with a portfolio that shows sensitivity and attention to detail in customer-focused communications. - Skills: Exceptional ability to present complex or difficult information in a positive, accessible way, with proofing skills grounded in AP Style and The Chicago Manual of Style. - Empathy and Poise: You’re capable of handling sensitive issues thoughtfully and responding to guest needs with care and accuracy. - Adaptability: Comfortable using AI tools for content creation and editing, open to feedback, and able to work calmly under pressure. - Team-Centric: Strong communication skills and a genuine ability to work effectively with a collaborative team. Why Join This Team? - Work in a company where thoughtful communication is a priority and guest care is a shared responsibility. - Enjoy flexible work arrangements and a positive, supportive culture. - Have the opportunity to research, implement and use new AI-enhanced writing tools and applications - Build a long-term career in a role where your attention to detail and empathy for customers can make a real difference. If you’re passionate about crafting messages that inform and reassure, we’d love to hear from you. Apply now to join a company where every word matters!  Please send resume today for immediate consideration!  

Technology Account Executive
Stamford, Connecticut, United States
DIRECT HIRE
  • TERMS: direct hire

Technology Account Executive  – Hybrid - Benchmark IT

Benchmark IT, a leading technology consulting and recruitment firm in the NY Metro area, has an outstanding opportunity for a Technology Account Executive in our Stamford, CT headquarters.  We operate in Hybrid mode, 1 day/week in the office and 4 days/week from home.   

We’re looking for candidates with a minimum of 2 years technical sales or account management experience to join our team, working and learning from the best in a supportive, ethical and fun environment.

What’s in it for you:

·       Base salary plus unlimited commission plan ·       Full benefits including 401K ·       Comprehensive training with industry-leading tools and techniques ·       Career advancement opportunities

Here’s your day to day:

·       Build and maintain strong client relationships and identify new business opportunities by contacting and visiting clients and prospects. ·       Generate sales leads utilizing social and professional media platforms, along with your own network. ·       Convert leads into qualified prospects and clients through your persistent ability to connect via phone calls, emails, and referrals. ·       Work with internal recruiting team to vet and select top candidates and ensure they are the right technical and cultural fit for your clients. ·       Ongoing account management and contact with all managerial levels and roles within the client company. ·       Serve as client advisor regarding IT industry staffing trends and staffing mix.

Here’s what you’ll  bring to the team:

·       Ability to confidently identify and engage with all levels of IT decision makers. ·       Strong, persistent, and diplomatic sales and customer service skills. ·       Excellent listening, written, presentation and negotiation skills ·       Confident and engaging interpersonal and people skills. ·       Strong personal initiative to follow up and close business ·       Ability to thrive in and contribute to a team environment.

Here’s what will make you stand out:

·       Understanding of the tech marketplace ·       Sophisticated understanding of all social media platforms ·       Proven track record of meeting and exceeding goals. ·       Willingness to learn and implement new techniques that are necessary for success.

Required Experience:

·       Bachelor’s Degree or higher ·       2+ years in technology sales, recruiting, staffing or related business-to-business technology sales field  

Network Administrator - Hybrid
Trumbull, CT, United States
DIRECT HIRE
  • TERMS: direct hire
**Network and Systems Administrator** Our direct client, a successful and growing organization in Trumbull, CT, is looking for a skilled Network and Systems Administrator to support critical upgrades, network optimization, and high-priority IT initiatives. This role offers the chance to make a significant impact on their infrastructure by managing network upgrades and implementing a disaster recovery (DR) site for heightened security and resilience.  Growing, successful company investing in its IT infrastructure and processes, great career opportunity!   Key Responsibilities - **Network Security & Firewall Management**: Configure, manage, and troubleshoot Cisco ASA and FirePower firewalls, with the expectation to transition from ASA to FirePower. Proficiency with Cisco firewalls is crucial to hit the ground running in this role. - **Disaster Recovery Implementation**: Participate in the setup and management of a warm/hot DR site, ensuring business continuity and security. - **System Upgrades**: Upgrade network devices and management applications to enhance performance, reliability, and security. Support best practice configurations to prevent and resolve network issues. - **Documentation & Monitoring**: Improve documentation practices and fully utilize network monitoring tools to enhance transparency and proactively address system health. Ideal Candidate Profile - **Experience**: 1-2 years of hands-on experience with Cisco ASA and FirePower firewalls, a must-have for this role. Knowledge of VMware vCenter and Nutanix is beneficial but can be learned on the job. Familiarity with Windows Server/Office 365 administration is advantageous. - **Personality**: Easy-going, collaborative, able to work well in a mid-sized, growing company - **Skills & Knowledge**: Competence with key tools and applications, including Cisco, VMware, Nutanix (for storage management), and ESXi hosts. Experience with disaster recovery and high-security environments handling PHI data is a plus.  Key Technologies & Projects - **Firewall Transition**: Implementing Cisco FirePower for enhanced security and control. - **DR Site Implementation**: A high-priority project aimed at establishing a warm/hot DR site for operational resilience. - **Performance Optimization**: Upgrade legacy infrastructure and implement best practices to address the performance of core applications - **Cloud Integration**: Support balance between on-premises infrastructure and cloud services, including Office 365 and SaaS applications. Why Join? - **Growing company with great IT management, opportunity to be very hands-on, learn, contribute, and grow.   - **Impactful Work**: Take ownership of critical network and security projects, including a high-priority DR site implementation. - **Growth Opportunities**: Gain hands-on experience with Cisco Firewalls, DR site configuration, and high-volume application performance optimization. - **Collaborative Environment**: Join a supportive team focused on innovation, proactive problem-solving, and system reliability. - **Schedule**: Start with 3 days/week on-site, with definite potential for more remote flexibility over time If you have solid Cisco firewall experience, a drive to enhance network security, and a collaborative spirit, we’d love to hear from you!  Apply today to join a forward-thinking team in a vital and impactful role!