Benchmark IT - Technology Talent

Client Delivery Specialist - Associate - Full Time - Hybrid About the Role We’re partnering with our client, a fast-growing fintech firm, on a Client Delivery Specialist to join its Data Solutions Team in Salt Lake City, Utah. This role sets up and maintains the financial software applications the firm utilizes, assists clients with issues, works on special projects, and helps with ad-hoc tasks tied to building an innovative company. This position is a mix of finance and technology, ideal for someone who wants to grow their career at the intersection of both. Responsibilities

• Support financial reporting and data aggregation tools, including analyzing and explaining portfolio performance results
• Conduct account-level reconciliation, including research and resolution of breaks, cancels, and corrections
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues
• Help manage client onboarding, account setup and training, and day-to-day support and issue management
• Perform system setup and configuration, new client setup, and new financial account/asset classification
• Assist with data feed management
• Create custom reports based on client-specific needs and liaise with vendor partners on enhancements and system/data issues
• Work as part of a team to prioritize individual and shared work, ensuring projects are completed on time and to specification
• Support the development and adoption of policies, procedures, and controls

Qualifications

• 3–5 years of experience in a related field
• Bachelor's degree from an undergraduate program
• Excellent customer service skills and the ability to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/wealth management policies, procedures, and client service
• Experience working with wirehouses or custodians
• Organized and self-motivated, with the ability to prioritize tasks and meet deadlines
• Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
• Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
• Strong MS Excel and PowerPoint skills; basic knowledge of database concepts and programming
• Working knowledge of Photoshop, HTML design, or similar tools a plus
• Knowledge of financial products and indices, including liquid investments (equities, bonds, ETFs, mutual funds, SMA/UMA) and alternative investments
• Understanding of performance reporting calculations and methodologies, portfolio management and rebalancing, and how family offices, RIAs, and investment advisors operate
• Strong critical thinking and problem-solving skills, with the ability to summarize information clearly and concisely, written and verbal
• Quick learner, able to adapt to an expanding environment

Compensation & Benefits This role offers a competitive compensation package including base salary, equity for all full-time employees, and an annual performance bonus. Benefits include an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role work in the Salt Lake City, Utah office Monday–Thursday, with the flexibility to work remotely on Friday. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Client Delivery Specialist - Associate - Full Time - Hybrid About the Role We’re partnering with our client, a fast-growing fintech firm, on a Client Delivery Specialist to join its Data Solutions Team. This role sets up and maintains the financial software applications the firm utilizes, assists clients with issues, works on special projects, and helps with ad-hoc tasks tied to building an innovative company. This position is a mix of finance and technology, ideal for someone who wants to grow their career at the intersection of both. Responsibilities

• Support financial reporting and data aggregation tools, including analyzing and explaining portfolio performance results
• Conduct account-level reconciliation, including research and resolution of breaks, cancels, and corrections
• Perform analysis of private equity and hedge fund statements for input into the system
• Work with clients and partners to resolve data issues
• Help manage client onboarding, account setup and training, and day-to-day support and issue management
• Perform system setup and configuration, new client setup, and new financial account/asset classification
• Assist with data feed management
• Create custom reports based on client-specific needs and liaise with vendor partners on enhancements and system/data issues
• Work as part of a team to prioritize individual and shared work, ensuring projects are completed on time and to specification
• Support the development and adoption of policies, procedures, and controls

Qualifications

• 3–5 years of experience in a related field
• Bachelor's degree from an undergraduate program
• Excellent customer service skills and the ability to foster and maintain effective relationships
• Strong understanding of financial instruments
• Experience with RIA/wealth management policies, procedures, and client service
• Experience working with wirehouses or custodians
• Organized and self-motivated, with the ability to prioritize tasks and meet deadlines
• Experience with Addepar, Black Diamond, Axys, APX, Orion, Archway, Solovis, Masttro, or similar wealth management platforms
• Experience with planning tools such as eMoney, MoneyGuidePro, or similar software
• Strong MS Excel and PowerPoint skills; basic knowledge of database concepts and programming
• Working knowledge of Photoshop, HTML design, or similar tools a plus
• Knowledge of financial products and indices, including liquid investments (equities, bonds, ETFs, mutual funds, SMA/UMA) and alternative investments
• Understanding of performance reporting calculations and methodologies, portfolio management and rebalancing, and how family offices, RIAs, and investment advisors operate
• Strong critical thinking and problem-solving skills, with the ability to summarize information clearly and concisely, written and verbal
• Quick learner, able to adapt to an expanding environment

Compensation & Benefits This role offers a competitive compensation package including base salary, equity for all full-time employees, and an annual performance bonus. Benefits include an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role work in the office Monday–Thursday, with the flexibility to work remotely on Friday. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

SVP, MLOps / DevOps Engineer – Full Time – Hybrid We’re partnering with our client, a fast-growing fintech firm, on a senior-level MLOps-focused hire to help build and scale the infrastructure behind their AI and machine learning platforms. This is a highly visible, hands-on role where you’ll sit at the intersection of engineering, data, and cloud; helping bring AI/ML models into production in a secure, scalable, and automated way. The priority here is MLOps first, supported by strong DevOps experience across AWS, Kubernetes (EKS), and GitLab CI/CD. What You’ll Be Doing

• Build and scale MLOps pipelines across the full model lifecycle
• Help productionize AI/ML and GenAI (LLM) workloads
• Design and manage cloud infrastructure in AWS, leveraging Kubernetes (EKS)
• Develop and improve CI/CD pipelines (GitLab) for ML and platform services
• Partner closely with ML engineers to bring models into production
• Drive automation, reliability, and performance across the platform
• Implement monitoring, governance, and security for AI workloads

What They’re Looking For

• 15+ years of experience in MLOps, DevOps, or platform engineering
• Strong, hands-on MLOps experience in production environments (key priority)
• Deep experience with AWS (SageMaker preferred)
• Expertise with Kubernetes/EKS and containerized environments
• Experience building CI/CD pipelines using GitLab
• Strong scripting skills (Python or similar) and Infrastructure as Code (Terraform)
• Exposure to Generative AI / LLMs is a big plus
• Comfortable working cross-functionally in a fast-paced environment

Why This Role

• Opportunity to shape and scale AI infrastructure at a growing fintech
• High-impact, high-visibility role working across teams
• Strong compensation: $180K–$230K base + bonus + equity
• Hybrid model: 4 days onsite / 1 day remote (NYC area)

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Manager, Software Engineering - Java Our client is a large, technology-driven organization seeking an experienced Manager, Software Engineering to lead teams responsible for business-critical applications and digital platforms. This role combines people leadership, technical fluency, delivery ownership, and business partnership. You’ll manage and develop senior software engineers and technical leads while providing the direction, coaching, staffing, prioritization, and support needed to deliver high-quality software. The ideal candidate is an experienced engineering leader who can balance people, technology, delivery, and business priorities while helping teams continuously improve. Key Responsibilities Engineering Leadership

• Lead, coach, and develop software engineers and technical leads through feedback, goal setting, performance management, and career development.
• Build effective teams through hiring, staffing, onboarding, and clear accountability.
• Support the growth of senior engineers and emerging technical leaders.

Delivery & Business Partnership

• Own delivery across scope, quality, timelines, dependencies, risk, budget, and operational readiness.
• Partner with product, architecture, QA, operations, and business stakeholders to translate strategy into executable plans.
• Help teams prioritize initiatives, communicate tradeoffs, and deliver measurable business outcomes.
• Manage staffing and budgets for significant software initiatives.

Technical Leadership

• Enable technical leads to drive architecture, design, code quality, and day-to-day engineering execution.
• Guide teams working with technologies including Java, Angular, AWS, APIs, microservices, databases, and cloud platforms.
• Promote strong practices around automated testing, CI/CD, observability, production support, and reliability.

Continuous Improvement & Innovation

• Use engineering and team-performance metrics to improve delivery, quality, and reliability.
• Strengthen incident response, root-cause analysis, and continuous improvement practices.
• Support responsible adoption of AI-assisted software development, with appropriate human oversight, security, privacy, and quality controls.

Required Qualifications

• 10+ years of progressive software engineering experience.
• Proven experience managing or formally leading software engineering teams, including senior or lead-level engineers.
• Strong understanding of the full software development lifecycle, including architecture, development, testing, deployment, production support, performance, and reliability.
• Experience leading complex, business-critical software initiatives using Java, Angular, AWS, or comparable modern technologies.
• Experience partnering with business and product leaders to define priorities, communicate technical tradeoffs, and deliver outcomes.
• Experience managing staffing, delivery planning, dependencies, risk, and budgets for significant technology initiatives.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent professional experience.
• Strong communication, leadership, analytical, and problem-solving skills.

Preferred Qualifications

• Experience with cloud-native architecture, microservices, APIs, distributed systems, DevOps, automated delivery, and observability.
• Experience managing multiple teams, technical leads, vendors, or distributed engineering partners.
• Experience using engineering metrics to improve delivery and team performance.
• Exposure to AI-assisted software development and modern engineering practices.
• Experience in high-volume, customer-facing, transactional, retail, ecommerce, financial services, or similarly complex environments.

Why This Role

• Lead and develop experienced software engineers and technical leaders.
• Influence engineering culture, delivery practices, and technical execution.
• Work on business-critical digital platforms with significant organizational impact.
• Help shape modern software engineering and responsible AI adoption.
• Competitive compensation, annual bonus eligibility, and comprehensive benefits.
• Compensation: $140,000–$180,000 Base + Annual Bonus

Apply today for immediate consideration! This is immediate, interview and hire. This role will be on site 4 days per week in White Plains and will require an on site interview. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

IT Director Our direct client, a growing Private Equity firm seeks an experienced IT Director to assess, refine, and elevate their entire technology function. This is a newly created leadership role for a firm that is scaling rapidly, preparing for increased operational and regulatory demands, and viewing technology as a key lever for growth across the business. The successful candidate will be hands-on, highly articulate, and comfortable advising senior leadership. This individual will be both a builder and a doer—while also operating as a technical expert. The IT Director will own the IT function, develop a forward-looking technology “playbook,” and work cross-functionally to drive measurable outcomes across finance, compliance, investment, and operational teams. Responsibilities • Lead key technology initiatives, including onboarding and integration of new platforms and optimization of existing systems, with particular focus on implementation of a firm-wide data warehouse, enabling front-office investment processes, portfolio monitoring, and investor data management. • Ensure technology, processes, and controls align with SEC requirements, investor expectations, and industry best practices; play a key role during fund raising in supporting LP diligence, including drafting and responding to DDQs and participating directly in investor conversations. • Conduct a comprehensive assessment of the current IT environment, including MSP performance, cloud infrastructure, information security programs, data architecture, and application ecosystem; deliver a prioritized roadmap for improvement and remediation. • Lead vendor and product (e.g., CRM, investment management systems, compliance platforms, security tools) evaluations and due diligence, with a focus on scalability, integration, and long-term value. • Review and strengthen cybersecurity programs (MFA, data-loss protection, email security, backup policies, endpoint protection, identity/access management), elevating the firm toward a best-in-class security posture. • Partner closely with firm leadership (including Finance, Portfolio Operations, Legal/Compliance, and Investment teams) to assess needs, prioritize initiatives, and execute solutions across areas such as investor relations, fund accounting, legal entity management, and reporting. Required Experience & Skills • Experience working within a private equity firm is strongly preferred • 10–20+ years of experience in IT, including demonstrated success owning or leading the technology function in a growing organization (80+ users). • Proven experience operating in a build-and-scale environment, assess and create clarity, define a roadmap, align stakeholders, and execute. • Familiarity with RIA/SEC regulatory requirements, investor due diligence processes, and hands-on experience responding to DDQs and supporting fundraising activities. • Experience contributing to or leading data architecture and integration initiatives, including data warehouse design and establishing a “single source of truth.” • Understanding of AI-related workflows and emerging use cases within financial services. • Strong background managing and evaluating MSP providers, including holding vendors accountable and driving improvements beyond standard SOW constraints. • Experience administering and enhancing a cybersecurity program, including Incident response planning, vendor risk management, SOC2 and related control frameworks, pen testing processes, remediation planning, and implementing security controls in regulated environments.

• Hands-on knowledge of common financial-services technologies, such as:

  • Microsoft 365 (SharePoint, OneDrive, Teams, Office 365)

  • Microsoft Azure

  • Financial platforms i.e. Netsuite

  • CRM and Deal Pipeline Platforms

  • Data/analytics and investment platforms

  • Compliance platforms

  • Email security tools, Identity /Access Management

• Strong verbal communication skills.  Capable of clearly explaining technical concepts to non-technical stakeholders and influencing senior leadership and investors. • Self-starter with a low-ego, high-impact mindset; able to “figure it out,” bring people along, and operate effectively in a highly collaborative environment.

This role is hybrid on-site. 4 days per week, in the Midtown Manhattan office.  

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Our direct client, based in White Plains, NY, is seeking an AI-forward Technical Lead who leverages cutting-edge AI tools to transform software development processes. This is a long-term contract position (12-36+ months) with likely extension beyond. This role is a hybrid on-site position and you will be required to work on-site 4 days per week in White Plains, NY.

In this role, the Java Tech Lead will champion the integration of AI into every aspect of the development lifecycle while maintaining responsibility for the overall design, implementation and quality of the code the team produces across one or more projects. You will be expected to proactively identify opportunities to enhance development efficiency, code quality, and team productivity through AI tools and processes. You will partner with IT leadership, architecture, and development staff to establish AI-enhanced vision, strategy and road maps that align with business strategies and organizational priorities. You must collaborate with peers and leadership to leverage AI-driven knowledge and solutions across the organization.

This position is within a development group focused on leading the delivery of best-in-class systems to support client's business lines, across all channels. These include customer and internal applications built on AWS using Microservices Architecture and other AWS components that integrate with existing on-prem systems and databases.

Organizational Relationships:

The Technical Lead reports to the Director of Development and is accountable for daily status on tech design, development, and resource management. The Lead will collaborate with team members to define requirements, design, and develop mission critical applications while continuously exploring and implementing AI-enhanced workflows.

The Technical Lead works with:

• Delivery leads to staff projects with associates, contractors, and/or third party teams
• Project managers on a plan and estimates
• Architecture and delivery leads on solution blueprints
• QA and delivery leads on functional testing, integration testing, performance testing and to triage defects
• Service introduction on hand-off to application operations team

Qualifications:

• Proven experience utilizing AI tools for Java software development including code generation, review, documentation, testing, and debugging (e.g., Amazon Q, GitHub Copilot, or similar platforms)
• Proactive, self-directed mindset for identifying and implementing AI-driven process improvements without waiting for top-down directives
• Strong prompt engineering skills and commitment to continuous exploration of emerging AI tools to enhance development workflows
• 8+ years experience in Java backend development demonstrating increasing levels of responsibility
• Experience leading a team of 3 or more software developers and mentoring them in AI-enhanced development practices
• Bachelor's degree in computer science or equivalent experience
• Experience producing solution designs for large-scale, highly available, mission-critical systems
• Proficient in designing, creating and consuming Web Services (REST, JSON, OAuth), multi-tier or microservice applications in Java and large scale database applications
• Strong experience in SQL and data modeling
• Demonstrate sound architecture skills and broad experience designing applications
• Ability to communicate complex technical design concepts and translate into non-technical business solutions
• Able to communicate well with all levels in the organization, and must be comfortable as a primary contact to internal and external customers
• Excellent oral and written communication skills
• Experience in Agile, Waterfall and other software development methodologies

Preferred Qualifications:

• Experience with developing within a Cloud environment with good knowledge of cloud infrastructure like AWS is a plus
• Hands-on experience with Amazon Q and Hero (current company AI tools)
• Python scripting experience
• Angular experience strongly preferred for any frontend development needs
• Experience with ecommerce, retail, and financing is a plus

To ensure a fair and secure hiring process, candidates must complete live video interviews with cameras on and present valid government-issued identification during the process. All interviews are conducted directly with our internal team - proxy interviewing is not permitted.

Apply today for immediate consideration! This is immediate, interview and hire.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Lead Software Engineer - Java (Hybrid)

Employment Type: Full-Time

Work Authorization: Candidates must be authorized to work in the U.S. without current or future visa sponsorship. About the Role

Our client, a large enterprise organization undergoing continued digital transformation, is seeking a Technical Lead – Application Development to help design and deliver modern, scalable applications that support core business operations and customer-facing platforms.

This role will lead technical design, development quality, and engineering best practices across multiple initiatives. The ideal candidate is both a strong hands-on engineer and a technical leader who can guide teams, influence architecture, and collaborate across business and IT stakeholders.

You’ll work closely with architecture, delivery, QA, and product teams to deliver highly available applications built in cloud-native environments and integrated with enterprise systems.

This role will be on site 4 days per week in White Plains and will require an on site interview. Key Responsibilities

Technical Leadership & Solution Design

• Lead technical design, architecture, and code quality across one or more development initiatives.
• Produce scalable, highly available solution designs for mission-critical applications.
• Partner with architecture and engineering leadership to align technology strategy with business priorities.
• Establish development standards, best practices, and reusable technical patterns.

Application Development

• Design, develop, and support modern applications using Java, microservices, and API-driven architectures.
• Build and integrate RESTful web services and enterprise applications.
• Support applications running in cloud environments, including AWS-based architectures.
• Work across both modern cloud platforms and existing enterprise systems/databases.

Cross-Functional Collaboration

• Partner with project managers on estimates, planning, and delivery timelines.
• Collaborate with QA teams to support functional, integration, and performance testing.
• Coordinate with operations teams to ensure successful application deployment and production support.
• Serve as a technical point of contact for stakeholders across IT and business teams.

Team Leadership

• Lead and mentor software engineers while supporting delivery execution.
• Help staff projects and coordinate work across internal teams, contractors, and third-party resources.
• Promote strong engineering practices, collaboration, and continuous improvement.

Required Experience

• 8+ years of software development experience with Java, including increasing technical responsibility.
• Experience leading development teams of 3+ engineers.
• Strong experience designing scalable, highly available enterprise systems.
• Expertise building REST APIs, microservices, and multi-tier applications.
• Strong knowledge of SQL and data modeling.
• Experience designing and integrating enterprise applications.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Experience working in Agile, Waterfall, or hybrid development environments.
• Bachelor’s degree in Computer Science or equivalent experience.

Preferred Experience

• Experience building applications in AWS or cloud-native environments.
• Familiarity with enterprise customer-facing or transactional platforms.
• Experience in industries such as retail, ecommerce, financial services, automotive, or similar high-volume environments.

Apply today for immediate consideration! This is immediate, interview and hire.This role will be on site 4 days per week in White Plains and will require an on site interview.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Position Overview

Our non-profit healthcare client is seeking a Senior Systems Engineer to join its IT organization. This role is responsible for engineering, automation, lifecycle management, and continuous improvement of the organization's endpoint and digital workplace technology environment.

The position has a strong focus on endpoint engineering and modern workplace technologies, including Windows, Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop (AVD), Microsoft 365, software deployment, patching, and device lifecycle management.

Supporting an environment of 1,000+ endpoint devices, this individual will serve as a senior technical resource for complex endpoint, systems, device management, and virtual desktop issues. The role also requires a practical understanding of infrastructure dependencies, including Windows Server, networking, DNS, DHCP, VPN, firewalls, applications, databases, and identity services.

Key Responsibilities

• Design, implement, and maintain enterprise endpoint management solutions using Microsoft Intune, Microsoft Entra ID, Azure Virtual Desktop, and Microsoft 365.
• Develop and maintain endpoint standards, configuration baselines, images, and device lifecycle processes.
• Lead initiatives involving endpoint modernization, Windows upgrades, virtual desktop optimization, and device standardization.
• Develop automation and scripting solutions using PowerShell, Python, or similar technologies to streamline endpoint administration.
• Automate software deployments, patching, provisioning, onboarding, offboarding, and routine support functions.
• Partner with ServiceNow and IT leadership to automate operational workflows and reduce manual processes.
• Ensure timely deployment of operating system, third-party application, and security patches.
• Support troubleshooting of infrastructure and cloud dependencies including authentication, DNS, DHCP, file services, print services, remote access, and application connectivity.
• Troubleshoot application and database connectivity issues, including server dependencies, service accounts, connection strings, permissions, and network communication paths.
• Support digital workplace technologies including Microsoft 365, Teams Rooms, collaboration platforms, mobile computing, and remote access technologies.
• Serve as a Tier III escalation point for complex endpoint, operating system, application, and virtual desktop issues.
• Develop self-service solutions, technical documentation, runbooks, knowledge articles, and support procedures.
• Mentor support analysts and other IT staff on endpoint engineering best practices.
• Lead endpoint-focused projects and collaborate with infrastructure, cybersecurity, application, and managed service provider teams.
• Support endpoint technologies utilized in healthcare and clinical environments while maintaining security, compliance, and operational continuity.

What We're Looking For

• 5+ years of progressive experience in endpoint engineering, desktop engineering, workplace technology, or infrastructure operations.
• 3+ years of experience administering enterprise endpoint management platforms.
• Strong experience with Microsoft Intune, including configuration profiles, compliance policies, application deployment, Windows Autopilot, and device lifecycle management.
• Experience with Microsoft Entra ID, including identity, groups, devices, and conditional access concepts.
• Strong experience with Windows 10/11 Enterprise deployment, configuration, troubleshooting, patching, imaging, and lifecycle management.
• Experience administering or supporting Azure Virtual Desktop (AVD), including host pools, user profiles, and remote desktop performance.
• Experience with enterprise software deployment, patch management, endpoint security, and mobile device management.
• Strong scripting and automation experience using PowerShell, Python, or similar technologies.
• Experience with ServiceNow or another IT Service Management platform, including incident, request, change, asset, and knowledge management workflows.
• Working knowledge of Windows Server, Active Directory-related services, DNS, DHCP, TCP/IP, routing, firewalls, VPN, and remote access technologies.
• Ability to troubleshoot issues across endpoints, applications, servers, databases, networks, and identity services.
• Strong documentation, communication, problem-solving, and root-cause analysis skills.
• Experience working within ITIL/IT Service Management environments.
• Healthcare or other regulated-industry experience is preferred.

Preferred Skills

• Azure infrastructure services, including virtual machines, networking, storage, monitoring, and identity integration.
• Microsoft Power Platform and low-code workflow automation.
• Python or other automation languages.
• Endpoint analytics, monitoring, vulnerability management, and configuration compliance tools.
• Basic SQL Server and database connectivity knowledge.
• Experience supporting healthcare, nonprofit, or other regulated environments.

Certifications

The following certifications are preferred/required based on experience:

• Microsoft Certified: Endpoint Administrator Associate or equivalent
• Microsoft Certified: Azure Administrator Associate or equivalent
• ITIL Foundation certification or demonstrated experience working within ITIL-aligned practices
• Microsoft 365 Administrator Expert is a plus
• Microsoft security, networking, cybersecurity, or Windows Server certifications are a plus

Ideal Background

The ideal candidate is not simply a senior desktop support technician. This is an engineering-focused role for someone who has progressed from traditional desktop/support responsibilities into enterprise endpoint engineering, automation, systems administration, and digital workplace technologies.

The strongest candidates will be hands-on with Intune, Entra ID, AVD, Windows 10/11, Microsoft 365, endpoint automation, and ServiceNow, while also possessing enough infrastructure knowledge to understand how endpoints interact with servers, applications, databases, identity systems, and networks.

This individual should be comfortable serving as a Tier III escalation resource, taking ownership of complex technical problems, identifying root causes, automating repetitive processes, improving standards, and partnering across infrastructure, cybersecurity, applications, and support teams.

Compensation & Employment Structure

This is a Contract-to-Hire opportunity. The position will initially be engaged on a contract basis with the intention of converting to a permanent employee.

• Work Arrangement: On-site in Tarrytown, NY
• Permanent Salary Upon Conversion: $80,000–$90,000 annually, depending on experience and qualifications.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/

Applications Support Technical Lead — Data Analytics / Azure / Databricks

Our client, a prestigious global firm, we seeking an experienced Applications Support Technical Lead for a long-term contract opportunity supporting global, Azure-based data analytics platforms. This is a hybrid role requiring 3 days per week onsite.

This is a hands-on technical leadership position focused on complex incident resolution, data platform troubleshooting, large dataset support, and root-cause analysis across modern Azure data environments.

The right candidate will serve as an escalation lead for challenging production issues involving large datasets, data pipelines, performance bottlenecks, configuration problems, and data-processing failures. You will work closely with support analysts, engineering teams, and product stakeholders to diagnose issues, guide resolution, and help create durable fixes.

This is a hybrid role with 3 days per week onsite. Key Responsibilities

• Lead technical support and escalation for complex data analytics application issues

• Troubleshoot large-scale data processing problems involving volume, performance, data quality, configuration, and transformation logic

• Investigate issues across Azure data services, Databricks, PySpark, SQL Server/DWH, ADLS, Delta, and Parquet

• Diagnose ETL, reporting, dataset upload, and data movement issues across cloud-based platforms

• Use advanced T-SQL skills to analyze, tune, and resolve production data issues

• Create reusable troubleshooting assets, including runbooks, query packs, diagnostics, and support documentation

• Coach analysts and partner with engineering/product teams to drive root-cause closure

Required Experience

• 8+ years of experience in application support, technical lead, data platform support, or production troubleshooting roles

• Strong hands-on experience with Azure data engineering and Python

• Working knowledge of Databricks and PySpark

• Strong T-SQL / data warehouse background, including stored procedures, functions, execution plans, indexing, CTEs, temp tables, and performance tuning

• Experience troubleshooting large datasets, data pipelines, ETL workflows, and reporting issues

• Strong understanding of relational database concepts and modern data platform support

• Excellent communication skills with the ability to explain complex technical issues clearly

Nice to Have

• Azure Data Factory experience

• ADLS file format expertise: Parquet/Delta vs. CSV/Excel

• Power BI, Alteryx, or advanced Excel

• MSBI / SSIS background

• ERP data experience with SAP or Oracle

• Basic accounting or financial dataset knowledge

  By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:https://bmarkits.com/privacy-policy/