Gemma Nixon

Astute’s Nuclear team is partnering with a specialist in water treatment and technology services across the UK to recruit an experienced Technical Support Engineer, to play a crucial role in providing technical support to the engineering and commercial teams. The Technical Support Engineer will be responsible for delivering high-quality support related to products, applications, and markets. If you’re a Technical Support Engineer and are looking to work for an organisation that is an industry leader within the UK water industry, then upload your CV to apply today. Responsibilities and duties Working as the Technical Support Engineer, you will:

• Provide technical assistance of technology and support products, managing requests from both internal and external stakeholders.
• Assist in creating and maintaining documentation for service delivery activities, including work instructions and service delivery plans.
• Produce and distribute technical bulletins, ensuring that all relevant stakeholders are informed, and records are maintained.
• Collaborate on the development and implementation of new service methods, digital tools, and innovative learning approaches using cutting-edge technology.
• Support and coordinate the preparation of all necessary documentation and materials required for service delivery, including service acceptance criteria, delivery plans, drawings, and manuals.

Professional qualifications We are looking for someone with the following:

• Extensive knowledge and experience in water technologies, particularly in areas such as:

• Water Chemistry
• Ion Exchange
• Reverse Osmosis
• Electro-Deionisation

Personal skills The Technical Support Engineer role would suit someone who has:

• Excellent communication skills with experience in client-facing roles.
• Strong attention to detail, ensuring accuracy and thoroughness in documentation.

Salary and benefits of the Technical Support Engineer role

• Basic Salary up to £50,000
• Company vehicle
• Fuel card
• Private Medical Insurance
• 25 Days Holiday + 8 Bank Holidays
• Pension Scheme.

1. Purpose of the Role
   1. To provide engineering support to the nominated HOCHTIEF Sectors / Projects, serving both the work winning and project delivery teams with the following key objectives.
   2. Lead management of engineering function in the sector / region.
   3. To incorporate innovative alternative designs, engineering methods and the latest technology into sector bids / projects offering the best possible value engineering solutions.
   4. To be responsible for vetting pre-qualifications and tenders in allotted sectors for technical risk, to make it known to the bid team and Director and ensure that appropriate action is taken to mitigate the risk.
   5. To ensure that projects deliver the contracted engineering requirements using the highest levels of technical expertise, efficiency and quality.
   6. To help build the right environment so that we can recruit, develop, encourage and retain talented engineers to fulfil the present and future needs of the business.
   7. To promote the HOCHTIEF vision and culture to present and future clients.

 

1. Guiding Principles

INTEGRITY

• Take pride in your work and that of your team members
• Understand and support others in the achievement of their own goals.
• Encourage a fair culture; empowering and supporting your team or team members to initiate improvements to services by sharing information, questioning constructively, providing honest and open feedback.
• Listen carefully to others – showing that you respect and value their input.

ACCOUNTABILITY

• Look for ways to maximise the value of working together by building support, providing focus and given direction to deliver joint outcomes.
• Take accountability for your work and own development needs.
• Challenge and confront sub-standard performance and recognise good performance.

INNOVATION

• Design, innovate and influence solutions to best address inefficiencies.
• Promote and drive continuous improvement
• Balance risk when considering innovative thinking and future possibilities.
• Seek to learn from team members for the benefit of your own self-development.

DELIVER

• Take personal responsibility for delivering services.
• Be willing to go the extra mile for your customers.
• Pursue a “can-do” attitude in all the work you can deliver.
• Learn from and share experiences to ensure improved delivery.
• Be visible and accessible to all your team/service members.
• Work together with colleagues and customers and take the time to build effective and rational working relationships.
• Support others in working together; help each other to develop common focus.
• Work well and appreciate people who have different ideas, perspectives and backgrounds.
• Customers are both our clients and team members – recognise different perspectives and goals in order to maximise achievement for all parties.

SUSTAINABILITY

• Work safely to maintain the health of both yourself and others.
• Communicate relevant information regularly and effectively.
• Take the time to build effective relationships with customers, stakeholders, colleagues and partners.
• Embrace change to ensure our business is sustainable

 

1. Role Accountabilities
   1. Ensure through their engineering teams that all HOCHTIEF engineering process and procedures are implemented.
   2. Provide the lead assurance role in design, construction, commissioning and handover for the projects under their responsibility.
   3. Provide technical advice and direct help to the sector leader, our clients and contracts, including input into the preparation of sector bids and submissions.
   4. Provide line management to all design managers working on their projects.
   5. Review internal procedures and processes (particularly engineering) as required to ensure that they are kept up to date and reflect the latest codes, standards and best practice.
   6. Promote the latest engineering developments, technology, innovations, methods and best practice in permanent and temporary works ensuring they are considered, developed, communicated and implemented both at bid stage and during construction.  
2. Additional Duties
   1. Any other duties consistent with your status and seniority, as necessary to meet the needs of the Business of the Company.
   2. Ensure through their project engineering teams that minimum standards of safety, quality and environmental are maintained across the sector. Challenge and change poor practice in safety, quality and engineering procedures.
   3. Work with TSD to ensure that Themis holds best practice in relation to procedure, method statements, inspection and test plans, etc
   4. Promote HOCHTIEF to all clients, designers and other external organisations.
   5. Maintain contacts with Consultants, Clients, and other bodies as appropriate to represent HOCHTIEF demonstrating our ability to provide best value.

 

1. 1. Assist with the recruitment of engineers, at all levels, for their sector, including interviewing and identifying potential recruits from competitor companies.
   2. Assist with the training and development of engineers’ in the sector at all levels including the attainment of professional qualifications. Specifically take ownership of the HOCHTIEF engineering competencies and embed within their sectors.
   3. Assist with the movement of engineering staff between projects and tenders noting that there will be many transfers of engineers between sectors to ensure appropriate development and experience.
   4. Build the profile of the HOCHTIEF in schools, universities, consultants and other external organisations.
   5. Carry out duties for collaborative working in line with the HOCHTIEF UK Procedure for Collaborative Working and the JRMP (Joint Relationship Management Plan)  
2. Key Safety Responsibilities
   1. Please see separate individual responsibilities for Health, Safety, Quality and Environmental (HSQE) matters attached.  
3. Required Project knowledge
   1. Must be a Chartered Engineer or similar approved by the Head of Technical Services
   2. Will have both substantial construction and design experience.
   3. Ability to deputise for the Project Manager if required.
   4. Understand the Principal Designer Duties including ERIC  

Astute’s Nuclear team is partnering with one of the leading providers of multidiscipline services across key nuclear projects within the UK to recruit a Civil / Structural Engineer for one of their major projects in the Bristol area. The strategically important Civil/ Structural Engineer position comes with a competitive salary of up to £50,000, a hybrid working model and other benefits. If you’re an experienced Civil/ Structural Engineer with design experience supporting within the UK nuclear sector, then upload your CV to apply today.                  Responsibilities and duties of the Structural Engineer role You will be involved in a wide range of activities undertaken by our site-based teams, which will include:  

• Modifying reinforced concrete or steel structure designs compliant with the ETC-C or other relevant Eurocodes and project methodology.
• Checking and coordinating the detailing activities with CAD designers or other engineers in preparation of 3D BIM rebar model and/or 2D drawings of reinforced concrete or steel structures.
• Managing engineering changes in line with company/project procedures and QA process.
• Assessing the response to field changes requests, field information requests or site non-conformance coming from the civil works contractors.
• Liaising with other stakeholders of site engineering team or construction team for clarification on the site request
• Technical review and acceptance of contractor deliverables.
• Site walkdowns and inspection.
• Other duties as required.

    Professional qualifications We are looking for someone with the following:

• 3-5 years experience working in a design role across civils/ structural engineering projects, ideally within the UK nuclear sector or construction industries.
• Civils, steels or concrete experience is essential.
• Working knowledge of the detailed design phases and how this is transitioned to the
• construction phase
• Able to gain clearance for work on-site.

  Salary and benefits of the Civil/ Structural Engineer role

• Basic Salary of up to £50,000 DOE
• Hybrid working model
• 26 Days holiday + BH
• Comprehensive pension scheme – 8%

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