Stivers

Urgently Hiring: Hybrid Collections Manager in Akron — Join a Growing Financial Team Today!

Job Title: Hybrid Collections Manager

Looking for a role with real leadership and growth opportunities? Join a dynamic financial services company in Akron as a hybrid Collections Manager and make a tangible impact on operational success and customer satisfaction. This is a hybrid direct hire opportunity perfect for proactive, energetic professionals eager to lead a team and optimize collections processes.

As a Collections Manager, you'll play a crucial role in overseeing delinquent account management, coaching staff on negotiation strategies, and ensuring swift resolution of complex cases. You'll work closely with the collections team to identify asset statuses, improve contact rates, and develop processes that maximize recovery while maintaining exceptional customer service. Your leadership will help foster a high-performance culture focused on continuous improvement and operational excellence.

What You'll Do

• Oversee the use of proprietary and third-party tools to track assets and manage account statuses.
• Lead and coach staff on advanced negotiation strategies to secure payments, establish payment agreements, and resolve delinquent accounts.
• Manage the full lifecycle of delinquent accounts, driving timely resolution and minimizing financial loss.
• Analyze and refine outreach strategies to improve contact rates, customer engagement, and overall collections performance.
• Serve as the primary negotiator for high-balance and complex accounts requiring escalated handling.
• Conduct audits of processes and documentation to ensure compliance with company policies and client standards.
• Monitor key performance metrics, analyze trends, and develop procedures and training initiatives to improve efficiency and team performance.

• A minimum of 3 years of experience in collections or finance within a financial institution.
• Prior supervisory experience leading a team in a high-pressure environment.
• Proficiency navigating multiple skip tracing systems and data tools.
• Exceptional communication, organization, and leadership skills.
• Strong analytical and problem-solving abilities.

Why Join Us in Akron?

• Enjoy a supportive team environment with opportunities for professional growth.
• Benefit from a competitive salary along with comprehensive health and wellness coverage.
• Experience a hybrid work model allowing for work-life balance with two remote days each week.
• Thrive in a role that offers meaningful responsibility and the chance to lead impactful initiatives.
• Affordable health plans, 401k options, PTO, and other employee benefits are available once hired permanently.

Location & Schedule:

Ready to Take the Next Step?

Efficient Data Entry Opportunities — Urgently hiring Data Entry Clerk FULLY REMOTE!

Job Title: Data Entry Clerk

Looking for a position that offers steady hours and growth opportunities? Join a respected logistics company in Westlake, OH, as a Data Entry Clerk and become an essential part of their data management team. This role provides training onsite, with the flexibility to work remotely once proficient. If you're detail-oriented, tech-savvy, and eager to contribute to a dynamic organization, this is your chance to shine.

As a Data Entry Clerk, you'll play a pivotal role in maintaining the accuracy and integrity of freight invoice data. You'll work closely with the production team and use your computer skills to ensure data is correctly entered and organized. Your attention to detail and communication skills will help optimize workflows and support team success.

What You'll Do

• Extracting data from API audit reports and accurately inputting it into Microsoft Excel spreadsheets, ensuring precision and consistency.
• Using Microsoft Outlook to communicate effectively with team members, share updates, and clarify data-related information.
• Collaborating with the production team to organize and categorize audit reports, helping streamline data management processes.
• Performing extensive computer-based work, utilizing digital tools to complete data entry tasks efficiently and accurately.

What You'll Bring

• A typing speed of at least 10,000 keystrokes per hour (ksph).
• Proficiency in Microsoft Excel, including managing data, using formulas, and manipulating spreadsheets.
• Exceptional attention to detail to identify and correct errors quickly.
• Strong verbal and written communication skills to interact effectively with team members.
• Prior experience in data entry or similar roles is a plus.

Why Join Us in Cleveland?

• Enjoy a stable schedule with regular hours and opportunities for career growth.
• Work in a supportive environment that values precision and efficiency.
• Pay of $16 per hour, with potential benefits once hired permanently.
• Affordable health and prescription coverage, with no waiting period.
• Access to retirement options and other attractive benefits after onboarding.

Location & Schedule:

Ready to Take the Next Step?

#SSO 

Urgently Hiring: Hybrid Collections Supervisor in Akron — Join a Growing Financial Team Today!

Looking for a leadership opportunity where you can drive results and make a meaningful impact? Join a growing financial services company in Akron as a hybrid Collections Supervisor. This direct-hire role is ideal for an energetic professional who enjoys leading teams, improving processes, and contributing to operational success.

As a Collections Supervisor, you will oversee delinquent account management, coach team members on effective collection strategies, and help resolve complex account issues. Working closely with your team, you'll focus on improving recovery efforts, increasing customer contact rates, and delivering strong customer service while fostering a culture of accountability and continuous improvement.

• Overseeing the use of proprietary and third-party tools to track assets and manage account statuses.
• Leading and coaching staff on advanced negotiation strategies to secure payments, establish payment agreements, and resolve delinquent accounts.
• Managing the full lifecycle of delinquent accounts, driving timely resolution and minimizing financial loss.
• Analyzing and refining outreach strategies to improve contact rates, customer engagement, and overall collections performance.
• Conducting audits of processes and documentation to ensure compliance with company policies and client standards.
• Monitoring key performance metrics, analyzing trends, and developing procedures and training initiatives to improve efficiency and team performance.

• A minimum of 3 years of experience in collections or finance within a financial institution.
• Proficiency navigating multiple skip tracing systems and data tools.
• Exceptional communication, organization, and leadership skills.
• Strong analytical and problem-solving abilities.

• Enjoy a supportive team environment with opportunities for professional growth.
• Benefit from a competitive salary along with comprehensive health and wellness coverage.
• Experience a hybrid work model allowing for work-life balance with two remote days each week.
• Affordable health plans, 401k options, PTO, and other employee benefits are available once hired permanently.

Location & Schedule: This position is based on-site in Akron with a hybrid schedule, working from the office and remotely two days a week. Standard hours are 9 AM to 5 PM, Monday through Friday.

Ready to Take the Next Step? If you're prepared to lead a dedicated collections team and drive success in Akron, apply today or contact our recruiting team to learn more. Don’t miss this opportunity to grow your career—we're hiring now!

#SSP

Customer Service Representative — Urgently hiring near Cuyahoga Falls

Job Title: Customer Service Representative

Looking for a career that puts your personable skills to work? Join a dynamic team as a Customer Service Representative in the Cuyahoga Falls area and make a difference every day.

What You'll Do

• Managing a large volume of inbound customer inquiries while delivering a positive and professional experience.
• Assisting customers by providing clear guidance, accurate information, and effective solutions to their needs.
• Investigating customer concerns and applying problem-solving skills to achieve timely resolutions.
• Documenting customer interactions, requests, and outcomes with accuracy and attention to detail.
• Collaborating with team members to identify service improvements and enhance overall customer satisfaction.

What You'll Bring

• Excellent communication and interpersonal skills
• Experience handling high-volume customer calls preferred
• Strong problem-solving abilities and a friendly attitude
• Ability to stay organized and manage multiple tasks effectively

Why Join Us?

• Opportunity for full-time direct hire employment
• Supportive team environment with growth opportunities
• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently

Location & Schedule:

Ready to Take the Next Step?

Job Title: Tax Manager 

Seeking an opportunity with strong career growth potential and the ability to make a meaningful impact? Join an established and highly respected accounting and advisory firm as a Tax Manager in Cleveland and play an important role in supporting both client success and firm growth.

In this position, you will serve as a trusted advisor to high-net-worth individuals, business owners, fiduciaries, and other clients with complex tax needs. Working closely with firm leadership and accounting professionals, you will manage tax engagements, provide strategic tax guidance, strengthen client relationships, and help mentor and develop staff while contributing to the continued success of the practice.

• Develop and maintain expertise in federal, state, and local tax laws while researching complex tax issues and providing guidance to clients and team members.
• Manage tax engagements from planning through completion, ensuring projects are organized, properly staffed, and delivered on time.
• Review and supervise the preparation of tax returns, workpapers, research memorandums, and supporting documentation to ensure accuracy and compliance.
• Communicate regularly with clients and engagement team members regarding project status, expectations, deadlines, and tax-related recommendations.
• Identify opportunities to improve client tax strategies, business operations, and internal processes to enhance overall performance.
• Coach, mentor, and support staff development by providing ongoing feedback, training, and performance guidance.
• Participate in business development, networking, proposal support, and professional activities to strengthen client relationships and generate new business opportunities.

• Bachelor’s degree in Accounting, Business, or a related field preferred.
• CPA designation preferred but not required
• Minimum of 4–6 years of public accounting or related tax experience, preferably within a professional services environment.
• Experience serving high-net-worth individuals, business owners, fiduciaries, and other clients with complex tax needs.
• Strong tax research, analytical, problem-solving, and critical thinking skills with the ability to interpret and apply tax regulations.
• Demonstrated leadership potential through engagement management, staff mentoring, project coordination, or supervisory responsibilities.
• Excellent communication, relationship-building, project management, and organizational skills, with proficiency in Microsoft Office and the ability to manage multiple priorities in a collaborative team environment.

• Competitive salary ranging from $100,000 to $130,000 with bonus potential up to 25% based on business development, billable hours, and performance.
• Excellent work-life balance with traditional business hours and busy season workloads capped at approximately 55 hours per week.
• Generous paid time off package including 4 weeks of PTO.
• Comprehensive medical, dental, vision, and Employee Assistance Program (EAP) benefits.
• Retirement benefits including a 401(k) with a 1.5% employer match on up to 6% employee contribution (100% vested after one year).
• Strong opportunities for professional growth, leadership development, and career advancement.
• Supportive team environment with opportunities for community involvement and professional networking.

This position is on-site and can be based in Cleveland. Standard hours are Monday through Friday, 8:30 AM to 5:00 PM. During busy season (January through April), weekly hours may increase but typically do not exceed 55 hours.

If you're ready to advance your public accounting career as a Tax Manager with a firm that values professional growth, client relationships, and work-life balance, apply today or contact our recruiting team to learn more. Don't wait—we're hiring now!

Client Service Opportunity in Indianapolis — Urgently hiring in Indianapolis!

Job Title: Client Services Specialist

Looking for an opportunity to build your career in financial services while making a meaningful impact? Join a respected organization in Indianapolis as a Client Services Specialist, where you'll play a key role in delivering exceptional client service and supporting the administration of charitable accounts. This long-term seasonal opportunity offers valuable hands-on experience, professional development, and the chance to strengthen your skills in client services and financial operations.

As a Client Services Specialist, you'll serve as a primary point of contact for clients, ensuring accurate transaction processing, maintaining client records, and collaborating with internal teams to deliver outstanding service. This is an excellent opportunity to grow your career.

What You'll Do

• Responding to client questions and requests through phone, email, and other communication channels while providing outstanding customer service.

What You'll Bring

• Associate's or Bachelor's degree in Business, Accounting, Finance, or a related discipline is preferred; relevant professional experience may be considered in place of formal education.

Why Join Us?

Location & Schedule

Ready to Take the Next Step?

Accounts Payable Specialist — Urgently hiring near North Olmsted

Job Title: Accounts Payable Specialist

Looking for a rewarding opportunity in the insurance industry? Join a dynamic company as an Accounts Payable Specialist in the North Olmsted area and make an impact every day.

As an Accounts Payable Specialist, you'll help streamline our vendor payment processes and ensure accurate and timely invoice handling. You’ll work closely with the Vendor Payables team to keep our financial operations running smoothly and support the department's success.

What You'll Do

• Accurately reviewing, entering, and balancing invoices to support timely financial processing.
• Serving as a point of contact for vendor questions while researching and resolving payment-related issues.
• Following established internal controls, procedures, and company guidelines to maintain compliance.
• Verifying invoice details, assigning appropriate account codes, and coordinating approvals for payment.
• Maintaining detailed and well-organized accounts payable files, records, and backup documentation.

What You'll Bring

• High school diploma or equivalent; college coursework preferred
• 1-2 years of experience in accounts payable or related finance role (entry-level candidates are welcome)
• Strong attention to detail and organizational skills
• Basic knowledge of accounting principles and invoice processing
• Excellent communication and problem-solving skills

Why Join Us in North Olmsted?

• Opportunity to grow your finance skills in a supportive team environment
• Flexible work schedule with full-time hours
• Benefit from affordable health coverage and other employee perks
• Enjoy benefits offered by the employer once hired permanently
• Retirement plan options (if applicable)

Location & Schedule:

Ready to Take the Next Step?

Elevate Your Career in Customer Service — Urgently hiring in St. Louis!

Job Title: Client Service Specialist

Looking for a role that offers hands-on experience in a fast-paced tech environment? Join a growing organization based in Maryland Heights that values a vibrant work culture, career growth, and internal promotion.

As a Client Service Specialist, you'll play a vital role in supporting a dynamic team and ensuring smooth client interactions every day. You'll be responsible for managing incoming calls, resolving customer issues efficiently, coordinating maintenance visits with clients, and documenting all follow-up activities. You'll monitor critical alarms, dispatch emergency technicians when needed, and support the team with various administrative tasks to maintain excellent service standards.

What You'll Do

• Answering inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently.
• Coordinating maintenance visits with clients, scheduling appointments, and following up to ensure service completion.
• Monitoring system alarms and dispatching emergency technicians promptly to urgent situations.
• Documenting all interactions and maintaining accurate records of service activities for tracking and reporting purposes.
• Assisting the management team with additional duties as needed to support overall office operations.

What You'll Bring

• A minimum of 2 years of recent experience working in a professional office or customer service environment.
• Strong verbal and written communication skills to interact confidently with clients and team members.
• Exceptional problem-solving skills and the ability to manage multiple priorities under pressure.
• Proficiency in Microsoft Office and basic computer skills.
• A positive attitude, professional demeanor, and a customer-focused mindset.

Why Join Us in St. Louis?

• Enjoy a collaborative and engaging work environment that promotes growth and internal advancement.
• Competitive hourly pay with opportunities for overtime and benefits.
• Friendly team culture that values your contributions and encourages professional development.
• Supportive management focused on your success and career path.
• Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full-time.

Location & Schedule:

Ready to Take the Next Step?

Office Assistant — Urgently hiring in Kansas City!

Job Title: Office Assistant

Looking for a rewarding career in a supportive, family-oriented environment that truly values your contribution? Join a thriving, family-owned business through Stivers as an on-site Office Assistant in Grandview, MO, and make a positive impact every day. This position offers stability, opportunities for growth, and an engaging workplace where your skills will be appreciated.

As an Office Assistant, you'll play a vital role in supporting daily office operations, maintaining organizational flow, and ensuring effective communication across teams. Working closely with a friendly administrative team, you'll help deliver smooth workflow, excellent customer service, and a welcoming environment for clients and staff alike.

What You’ll Do

As an Office Assistant, you will be responsible for:

What You’ll Bring

The ideal candidate for this role will have:

Why Join Us in Kansas City?

Supportive Team Culture: Be part of a family-friendly environment that values and rewards its employees.

Location & Schedule:

Ready to Take the Next Step?