Stivers

Urgently Hiring: Hybrid Collections Manager in Akron — Join a Growing Financial Team Today!

Job Title: Hybrid Collections Manager

Pay: 65 - 70K  Hours: 9 AM -5 AM (hybrid, two days remote) Start Date: ASAP

Looking for a role with real leadership and growth opportunities? Join a dynamic financial services company in Akron as a hybrid Collections Manager and make a tangible impact on operational success and customer satisfaction. This is a hybrid direct hire opportunity perfect for proactive, energetic professionals eager to lead a team and optimize collections processes.

As a Collections Manager, you'll play a crucial role in overseeing delinquent account management, coaching staff on negotiation strategies, and ensuring swift resolution of complex cases. You'll work closely with the collections team to identify asset statuses, improve contact rates, and develop processes that maximize recovery while maintaining exceptional customer service. Your leadership will help foster a high-performance culture focused on continuous improvement and operational excellence.

What You'll Do

As the Collections Manager, you will be responsible for:

• Oversee the use of proprietary and third-party tools to track assets and manage account statuses.
• Lead and coach staff on advanced negotiation strategies to secure payments, establish payment agreements, and resolve delinquent accounts.
• Manage the full lifecycle of delinquent accounts, driving timely resolution and minimizing financial loss.
• Analyze and refine outreach strategies to improve contact rates, customer engagement, and overall collections performance.
• Serve as the primary negotiator for high-balance and complex accounts requiring escalated handling.
• Conduct audits of processes and documentation to ensure compliance with company policies and client standards.
• Monitor key performance metrics, analyze trends, and develop procedures and training initiatives to improve efficiency and team performance.

What You'll Bring The ideal candidate for this role will have:

• A minimum of 3 years of experience in collections or finance within a financial institution.
• Prior supervisory experience leading a team in a high-pressure environment.
• Proficiency navigating multiple skip tracing systems and data tools.
• Exceptional communication, organization, and leadership skills.
• Strong analytical and problem-solving abilities.

Why Join Us in Akron?

• Enjoy a supportive team environment with opportunities for professional growth.
• Benefit from a competitive salary along with comprehensive health and wellness coverage.
• Experience a hybrid work model allowing for work-life balance with two remote days each week.
• Thrive in a role that offers meaningful responsibility and the chance to lead impactful initiatives.
• Affordable health plans, 401k options, PTO, and other employee benefits are available once hired permanently.

Location & Schedule:

This position is based on-site in Akron with a hybrid schedule, working from the office and remotely two days a week. Standard hours are 9 AM to 5 PM, Monday through Friday.

Ready to Take the Next Step?

If you're prepared to lead a dedicated collections team and drive success in Akron, apply today or contact our recruiting team to learn more. Don’t miss this opportunity to grow your career—we're hiring now! #SSP

Efficient Data Entry Opportunities — Urgently hiring Data Entry Clerk FULLY REMOTE!

Job Title: Data Entry Clerk

Pay: $16.00 per hour Hours: 7:30 am – 4:00 pm (Monday to Friday). Start Date: ASAP, Temp to hire 

Looking for a position that offers steady hours and growth opportunities? Join a respected logistics company in Westlake, OH, as a Data Entry Clerk and become an essential part of their data management team. This role provides training onsite, with the flexibility to work remotely once proficient. If you're detail-oriented, tech-savvy, and eager to contribute to a dynamic organization, this is your chance to shine.

As a Data Entry Clerk, you'll play a pivotal role in maintaining the accuracy and integrity of freight invoice data. You'll work closely with the production team and use your computer skills to ensure data is correctly entered and organized. Your attention to detail and communication skills will help optimize workflows and support team success.

What You'll Do

As a Data Entry Clerk, you will be responsible for:

• Extracting data from API audit reports and accurately inputting it into Microsoft Excel spreadsheets, ensuring precision and consistency.
• Using Microsoft Outlook to communicate effectively with team members, share updates, and clarify data-related information.
• Collaborating with the production team to organize and categorize audit reports, helping streamline data management processes.
• Performing extensive computer-based work, utilizing digital tools to complete data entry tasks efficiently and accurately.

What You'll Bring

The ideal candidate for this role will have:

• A typing speed of at least 10,000 keystrokes per hour (ksph).
• Proficiency in Microsoft Excel, including managing data, using formulas, and manipulating spreadsheets.
• Exceptional attention to detail to identify and correct errors quickly.
• Strong verbal and written communication skills to interact effectively with team members.
• Prior experience in data entry or similar roles is a plus.

Why Join Us in Cleveland?

• Enjoy a stable schedule with regular hours and opportunities for career growth.
• Work in a supportive environment that values precision and efficiency.
• Pay of $16 per hour, with potential benefits once hired permanently.
• Affordable health and prescription coverage, with no waiting period.
• Access to retirement options and other attractive benefits after onboarding.

Location & Schedule:

This position is Fully Remote in west Cleveland, OH, with training provided at the location. Once trained, this will be remote work, offering flexibility to suit your lifestyle. Work hours are standard weekday daytime shifts.

Ready to Take the Next Step?

If you're eager to start a rewarding career as a Data Entry Clerk in Westlake, OH, apply today or reach out to our recruiting team for more details. Don’t wait—this opportunity won’t last! We’re hiring now to find the right candidate who is ready to make a difference.

#SSO 

Urgently Hiring: Hybrid Collections Supervisor in Akron — Join a Growing Financial Team Today!

Job Title: Hybrid Collections Manager Pay: $55,000 per year Hours: 9 AM - 5 PM (hybrid, two days remote) Start Date: ASAP

Looking for a leadership opportunity where you can drive results and make a meaningful impact? Join a growing financial services company in Akron as a hybrid Collections Supervisor. This direct-hire role is ideal for an energetic professional who enjoys leading teams, improving processes, and contributing to operational success.

As a Collections Supervisor, you will oversee delinquent account management, coach team members on effective collection strategies, and help resolve complex account issues. Working closely with your team, you'll focus on improving recovery efforts, increasing customer contact rates, and delivering strong customer service while fostering a culture of accountability and continuous improvement.

What You'll Do As the Collections Supervisor, you will be responsible for:

• Overseeing the use of proprietary and third-party tools to track assets and manage account statuses.
• Leading and coaching staff on advanced negotiation strategies to secure payments, establish payment agreements, and resolve delinquent accounts.
• Managing the full lifecycle of delinquent accounts, driving timely resolution and minimizing financial loss.
• Analyzing and refining outreach strategies to improve contact rates, customer engagement, and overall collections performance.
• Conducting audits of processes and documentation to ensure compliance with company policies and client standards.
• Monitoring key performance metrics, analyzing trends, and developing procedures and training initiatives to improve efficiency and team performance.

What You'll Bring The ideal candidate for this role will have:

• A minimum of 3 years of experience in collections or finance within a financial institution.
• Proficiency navigating multiple skip tracing systems and data tools.
• Exceptional communication, organization, and leadership skills.
• Strong analytical and problem-solving abilities.

Why Join Us in Akron?

• Enjoy a supportive team environment with opportunities for professional growth.
• Benefit from a competitive salary along with comprehensive health and wellness coverage.
• Experience a hybrid work model allowing for work-life balance with two remote days each week.
• Affordable health plans, 401k options, PTO, and other employee benefits are available once hired permanently.

Location & Schedule: This position is based on-site in Akron with a hybrid schedule, working from the office and remotely two days a week. Standard hours are 9 AM to 5 PM, Monday through Friday.

Ready to Take the Next Step? If you're prepared to lead a dedicated collections team and drive success in Akron, apply today or contact our recruiting team to learn more. Don’t miss this opportunity to grow your career—we're hiring now!

#SSP

Office Assistant — Urgently hiring in Fenton, MO!

Job Title: Office Assistant

Pay: $18 - $19 per hour Hours: Monday to Friday, 8:00 AM to 5:00 PM (with initial late summer/early fall schedule of 2 days per week, 10:00 AM to 7:00 PM) Start Date: ASAP

Looking for a rewarding opportunity to grow your career in a friendly, flexible environment? Join a family-oriented company as an Office Assistant in Fenton and make a difference every day.

As an Office Assistant, you’ll support daily office operations, assisting customers and maintaining smooth administrative workflows. You'll work closely with the Operations Team to ensure excellent service and efficient processes.

What You’ll Do As an Office Assistant, you will be responsible for:

• Responding to customer inquiries via phone and email
• Receiving and processing customer correspondence
• Entering, scanning, and indexing data and documentation
• Handling general administrative duties as assigned

What You’ll Bring The ideal candidate for this role will have:

• 3+ years of administrative experience or equivalent education
• Proficiency in Microsoft Office applications, including Access and Outlook
• Strong data entry and customer service skills
• Excellent communication and organizational abilities

Why Join Us in Fenton?

• Competitive hourly pay with potential for growth
• Contract-to-hire opportunity leading to long-term employment
• Affordable health benefits for just $1.00 per month
• Flexible, family-friendly work environment
• Relaxed business casual dress code
• Convenient location near major highways in Fenton

Location & Schedule: This position is on-site in Fenton, offering standard weekday hours with an initial schedule of 2 days per week, 10:00 AM to 7:00 PM, starting late summer/early fall.

Ready to Take the Next Step?

If you’re ready to start a rewarding career as an Office Assistant in St. Louis, apply today or contact our recruiting team to learn more. Don’t wait – we’re hiring now! 

#SSO

Excitement in Oak Brook! — Urgently hiring in Oak Brook!

Job Title: Fulfillment Associate  Pay: $18.00 per hour Hours: Monday through Friday, standard daytime hours Start Date: ASAP Looking for a lifestyle/career benefit? Join a dedicated team supporting the Club Excellence Awards project in Oak Brook, IL, and make an impact every day. As a Fulfillment Associate, you'll be an essential part of our project team. You'll work closely with the manager, department, or team to ensure smooth and efficient operations. What You'll Do As a Fulfillment Associate, you will be responsible for: • Carefully placing awards (medals, pins, certificates, etc.) into mailers to ensure accuracy and presentation • Assisting with mail preparation and packaging tasks for project delivery • Collaborating with team members to meet deadlines during project phases • Maintaining a clean and organized work area throughout each shift What You'll Bring The ideal candidate for this role will have: • Previous experience in administrative or fulfillment roles preferred • Strong attention to detail and accuracy • Ability to follow instructions and work efficiently in a team environment • Good communication skills and adaptability Why Join Us in Oak Brook?

• Opportunity to be part of a meaningful awards project and support recognition initiatives
• Work in a friendly, supportive environment with on-site management
• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently

Location & Schedule: This position is onsite in Oak Brook, IL, with daytime hours during the project timeline. 

Ready to Take the Next Step? If you are ready to start a rewarding career supporting the Fulfillment project in Oak Brook, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now! we’re hiring now! #SSO

Customer Service Representative — Urgently hiring near Cuyahoga Falls

Job Title: Customer Service Representative

Pay: $22/hr Hours: Full-time; Monday through Friday, regular business hours Start Date: ASAP

Looking for a career that puts your personable skills to work? Join a dynamic team as a Customer Service Representative in the Cuyahoga Falls area and make a difference every day.

As a Customer Service Representative, you’ll serve as a key point of contact for customers by providing timely support, answering questions, and creating a positive service experience. This role will focus on building strong customer relationships, addressing concerns, and delivering solutions that meet customer needs. You’ll work closely with internal teams to ensure efficient communication and consistent service excellence.

What You'll Do

As a Customer Service Rep, you will be responsible for:

• Managing a large volume of inbound customer inquiries while delivering a positive and professional experience.
• Assisting customers by providing clear guidance, accurate information, and effective solutions to their needs.
• Investigating customer concerns and applying problem-solving skills to achieve timely resolutions.
• Documenting customer interactions, requests, and outcomes with accuracy and attention to detail.
• Collaborating with team members to identify service improvements and enhance overall customer satisfaction.

What You'll Bring

The ideal candidate for this role will have:

• Excellent communication and interpersonal skills
• Experience handling high-volume customer calls preferred
• Strong problem-solving abilities and a friendly attitude
• Ability to stay organized and manage multiple tasks effectively

Why Join Us?

• Opportunity for full-time direct hire employment
• Supportive team environment with growth opportunities
• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently

Location & Schedule:

This position is on-site near Cuyhoga Falls and offers full-time daytime hours, Monday through Friday.

Ready to Take the Next Step?

If you are ready to start a rewarding career as a Customer Service Representative, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now! #SSO

Advance Your Tax Career — Now Hiring a Tax Manager in Cleveland!

Job Title: Tax Manager 

Pay: $100,000 – $130,000 annually + bonus potential up to 25% Hours: Monday – Friday, 8:30 AM – 5:00 PM (Busy Season January–April: up to 55 hours/week) Start Date: ASAP

Seeking an opportunity with strong career growth potential and the ability to make a meaningful impact? Join an established and highly respected accounting and advisory firm as a Tax Manager in Cleveland and play an important role in supporting both client success and firm growth.

In this position, you will serve as a trusted advisor to high-net-worth individuals, business owners, fiduciaries, and other clients with complex tax needs. Working closely with firm leadership and accounting professionals, you will manage tax engagements, provide strategic tax guidance, strengthen client relationships, and help mentor and develop staff while contributing to the continued success of the practice.

What You'll Do: As a Tax Manager, you will be responsible for:

• Develop and maintain expertise in federal, state, and local tax laws while researching complex tax issues and providing guidance to clients and team members.
• Manage tax engagements from planning through completion, ensuring projects are organized, properly staffed, and delivered on time.
• Review and supervise the preparation of tax returns, workpapers, research memorandums, and supporting documentation to ensure accuracy and compliance.
• Communicate regularly with clients and engagement team members regarding project status, expectations, deadlines, and tax-related recommendations.
• Identify opportunities to improve client tax strategies, business operations, and internal processes to enhance overall performance.
• Coach, mentor, and support staff development by providing ongoing feedback, training, and performance guidance.
• Participate in business development, networking, proposal support, and professional activities to strengthen client relationships and generate new business opportunities.

What You'll Bring: The ideal candidate for this role will have:

• Bachelor’s degree in Accounting, Business, or a related field preferred.
• CPA designation preferred but not required
• Minimum of 4–6 years of public accounting or related tax experience, preferably within a professional services environment.
• Experience serving high-net-worth individuals, business owners, fiduciaries, and other clients with complex tax needs.
• Strong tax research, analytical, problem-solving, and critical thinking skills with the ability to interpret and apply tax regulations.
• Demonstrated leadership potential through engagement management, staff mentoring, project coordination, or supervisory responsibilities.
• Excellent communication, relationship-building, project management, and organizational skills, with proficiency in Microsoft Office and the ability to manage multiple priorities in a collaborative team environment.

Why Join Us?

• Competitive salary ranging from $100,000 to $130,000 with bonus potential up to 25% based on business development, billable hours, and performance.
• Excellent work-life balance with traditional business hours and busy season workloads capped at approximately 55 hours per week.
• Generous paid time off package including 4 weeks of PTO.
• Comprehensive medical, dental, vision, and Employee Assistance Program (EAP) benefits.
• Retirement benefits including a 401(k) with a 1.5% employer match on up to 6% employee contribution (100% vested after one year).
• Strong opportunities for professional growth, leadership development, and career advancement.
• Supportive team environment with opportunities for community involvement and professional networking.

Location & Schedule:

This position is on-site and can be based in Cleveland. Standard hours are Monday through Friday, 8:30 AM to 5:00 PM. During busy season (January through April), weekly hours may increase but typically do not exceed 55 hours.

Ready to Take the Next Step?

If you're ready to advance your public accounting career as a Tax Manager with a firm that values professional growth, client relationships, and work-life balance, apply today or contact our recruiting team to learn more. Don't wait—we're hiring now!

#SSP

Client Service Opportunity in Indianapolis — Urgently hiring in Indianapolis!

Job Title: Client Services Specialist

Pay: $21-$24 per hour Hours: Full-Time, Monday–Friday Start Date: ASAP

Looking for an opportunity to build your career in financial services while making a meaningful impact? Join a respected organization in Indianapolis as a Client Services Specialist, where you'll play a key role in delivering exceptional client service and supporting the administration of charitable accounts. This long-term seasonal opportunity offers valuable hands-on experience, professional development, and the chance to strengthen your skills in client services and financial operations.

As a Client Services Specialist, you'll serve as a primary point of contact for clients, ensuring accurate transaction processing, maintaining client records, and collaborating with internal teams to deliver outstanding service. This is an excellent opportunity to grow your career.

What You'll Do

As a Client Services Specialist, you will be responsible for:

• Responding to client questions and requests through phone, email, and other communication channels while providing outstanding customer service.

• Processing account transactions accurately and maintain complete, up-to-date client records. • Generating and reviewing recurring reports, investigating and resolving routine discrepancies. • Partnering with internal departments to ensure timely completion of client requests and operational tasks. • Maintaining organized documentation and following established procedures to support compliance and accuracy. • Utilizing business systems and technology tools to improve efficiency while protecting confidential information. • Assisting with team initiatives, process improvements, and cross-functional support to ensure seamless client service.

What You'll Bring

The ideal candidate for this role will have:

• Associate's or Bachelor's degree in Business, Accounting, Finance, or a related discipline is preferred; relevant professional experience may be considered in place of formal education.

• Minimum 1–3 years of experience in customer support, financial operations, administrative services, or a similar professional environment. • Strong organizational abilities with a high level of accuracy and the ability to effectively prioritize multiple responsibilities. • Comfortable following established workflows while using sound judgment to resolve day-to-day issues. • Working knowledge of Microsoft Office applications, particularly Excel, Outlook, and Word. • Professional, service-oriented approach with a strong commitment to confidentiality, accuracy, and delivering an exceptional client experience.

Why Join Us?

Build valuable experience within a respected financial services organization. Gain exposure to client account administration and financial operations. Develop transferable skills with opportunities to expand your knowledge and professional experience. Enjoy a structured work environment that emphasizes training, quality, and career development. Access to health care coverage with no waiting period.

Location & Schedule

This is a full-time, long-term temporary, on-site position located in Indianapolis, working Monday through Friday during standard business hours.

Ready to Take the Next Step?

If you are looking to grow your career in client services and financial operations, apply today or contact our recruiting team to learn more. We look forward to connecting with you!

Elevate Your Career in Customer Service — Urgently hiring in St. Louis!

Job Title: Client Service Specialist

Pay: $17 - $17.50 per hour Hours: 2nd shift (2:00 pm – 12:00 am) Wednesday-Saturday or 3rd shift (12:00 am – 10:00 am) Wednesday-Saturday or Sunday-Wednesday Start Date: ASAP

Looking for a role that offers hands-on experience in a fast-paced tech environment? Join a growing organization based in Maryland Heights that values a vibrant work culture, career growth, and internal promotion.

As a Client Service Specialist, you'll play a vital role in supporting a dynamic team and ensuring smooth client interactions every day. You'll be responsible for managing incoming calls, resolving customer issues efficiently, coordinating maintenance visits with clients, and documenting all follow-up activities. You'll monitor critical alarms, dispatch emergency technicians when needed, and support the team with various administrative tasks to maintain excellent service standards.

What You'll Do

As a Client Service Specialist, you will be responsible for:

• Answering inbound calls promptly and professionally, addressing customer inquiries and resolving problems efficiently.
• Coordinating maintenance visits with clients, scheduling appointments, and following up to ensure service completion.
• Monitoring system alarms and dispatching emergency technicians promptly to urgent situations.
• Documenting all interactions and maintaining accurate records of service activities for tracking and reporting purposes.
• Assisting the management team with additional duties as needed to support overall office operations.

What You'll Bring

The ideal candidate for this role will have:

• A minimum of 2 years of recent experience working in a professional office or customer service environment.
• Strong verbal and written communication skills to interact confidently with clients and team members.
• Exceptional problem-solving skills and the ability to manage multiple priorities under pressure.
• Proficiency in Microsoft Office and basic computer skills.
• A positive attitude, professional demeanor, and a customer-focused mindset.

Why Join Us in St. Louis?

• Enjoy a collaborative and engaging work environment that promotes growth and internal advancement.
• Competitive hourly pay with opportunities for overtime and benefits.
• Friendly team culture that values your contributions and encourages professional development.
• Supportive management focused on your success and career path.
• Affordable health and prescription coverage with no waiting period, plus additional benefits once hired full-time.

Location & Schedule:

This is a full-time, in-office position based in Maryland Heights, St. Louis, MO. Shifts vary between 2nd and 3rd shifts, with specific schedules provided upon hiring.

Ready to Take the Next Step?

If you're ready to launch your career as a Client Service Specialist in St. Louis, apply today or contact our recruiting team for more details. Don't wait— we're hiring now to add talented professionals like you to our team! #SSO