Meghan Hill

Job Title: Clerical Specialist - Urgently Hiring 

Pay: $21/hr + DOE Hours: 40/wk Training Schedule: 8:00 AM – 5:00 PM, Monday through Friday. After training, flexible scheduling options are available. Common schedules post-training are Monday-Thursday 7:00 AM – 4:00 PM, with shorter Fridays. Start Date: ASAP

We are currently seeking a highly organized and compassionate individual to join our clients team as a Clerical Specialist in Roseburg, OR. This is an excellent opportunity for someone with clerical experience and a strong attention to detail who can thrive in a structured, yet flexible environment.

Position Overview:

As a Voucher Program Clerical Specialist, you will support the administration of the housing voucher program. This role requires a high level of attention to detail, strong organizational skills, and the ability to stay productive and focused in an office setting. In this position, you will work closely with both tenants and management, enforcing policies and procedures that ensure the success of the program while maintaining a compassionate, professional approach. 

As a Clerical Specialist, you will be responsible for:

• Assist with the administration of the voucher program, ensuring all paperwork, applications, and communications are processed accurately and in a timely manner.
• Maintain and update records related to housing vouchers and tenant eligibility.
• Ensure compliance with program policies and local housing regulations.
• Work closely with tenants, answering questions and providing support while enforcing program guidelines.
• Enforce consequences when necessary, such as informing tenants of the potential loss of their housing voucher or other penalties due to their actions or non-compliance.
• Ensure sensitive situations are handled professionally while maintaining the ability to separate personal feelings from the job.
• Organize and maintain records, ensuring all information is accessible and up-to-date.
• Stay productive and on task while working in your office, adhering to work schedules and deadlines.
• Participate in training, and once completed, transition to a flexible schedule.
• Provide support to the team as needed, maintaining a collaborative and supportive environment.

The ideal candidate for this role will have:

• 3-4 years of clerical experience preferred
• High attention to detail and the ability to manage multiple tasks simultaneously.
• Highly organized with the ability to prioritize and stay focused in an office environment.
• Compassionate and empathetic, but also able to enforce rules and hold people accountable.
• Strong interpersonal skills, with the ability to communicate effectively with tenants and management.
• Ability to make tough decisions and handle difficult conversations professionally.
• Willingness to learn and follow detailed procedures and policies.
• Ability to separate personal feelings from professional responsibilities, particularly when enforcing program guidelines.
• Basic proficiency with office software and the ability to learn new systems as needed.

Benefits:

• Health insurance (while on assignment through Selectemp). Once hired full-time, our client offers benefits including retirement plans, dental insurance, and health insurance.
• Ask us about our Referral Bonus Program!
• Medical (employee fully covered, family/spouse with co-pay) 
• $2,500 HSA card after 90 days for any medical co-pays/prescriptions (prorated first year)
• Paid Holidays and PTO avail after 6 months employment
• Life Insurance 
• 10% company paid retirement fund with option to add additional amount by employee 

If you believe you are a qualified candidate for our Clerical Specialist role, please apply or contact us today!