Dianna Le

IDR is seeking a Sr Desktop Support Analyst to join one of our top clients in Raleigh, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

Position Overview for the Sr Desktop Support Analyst:

• This person owns end-user IT issues from start to finish. They triage and prioritize incidents and service desk tickets, resolve hardware, software, and network problems, and keep customers updated until the issue is closed. The role is hands-on and customer-facing. It also carries leadership duties: mentoring teammates, leading small projects, and spotting recurring problems so they can be fixed for good.

Required Skills for the Sr Desktop Support Analyst:

• Desktop imaging and deployment, including PC refresh and user data/profile migration
• Advanced hardware, software, and peripheral troubleshooting (printers, scanners, network devices)
• Active Directory and account administration (AD, email, Citrix)
• Networking fundamentals (TCP/IP, DHCP) to diagnose problems at the user level

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Onsite

IDR is seeking a Technical Program Analyst - Google Workspace to join one of our top clients. This role involves managing and supporting Google Workspace and Chrome OS devices, ensuring optimal functionality and security for digital learning and administrative operations. The position requires strong technical support skills and experience with Google Admin Console, Chrome Management Console, and device deployment.

Position Overview for the Technical Program Analyst - Google Workspace:

• Manage and administer the Google Chrome Management Console for all GDC/GCI devices and users including Gmail, Calendar, Group, Shared Mailboxes, Google Sties, and associated policy and account management.
• Use information provided in the Admin Console to monitor every aspect of the Google Workspace domain, including usage, user status, storage, security, and file sharing.
• Manage and monitor sync tools and schedules to ensure proper logging, email alerts, and reports for all activities.
• Configure, deploy, and update Chromebooks, extensions, and educational applications.
• Enforce device and user policies, including content filters, sign-in restrictions, and security settings.
• Provide tier 1-2 technical support to teachers on Chrome OS and Google Workspace for education.
• Troubleshoot hardware, software, and connectivity issues related to Chrome devices.
• Collaborate with instructional technology teams to ensure compatibility of digital learning tools.
• Maintain accurate inventory records for Chrome devices and peripherals.
• Document support procedures, user guides, and troubleshooting steps.
• Analyze support trends to recommend improvements in device management and user experience.
• Monitor system performance, updates, and security compliance within the Chrome environment.

Requirements for the Technical Program Analyst - Google Workspace:

• 5+ years of experience providing IT support or systems administration preferably in an educational setting.
• Hands-on experience managing Google Workspace and Google Workspace for Education and Chrome OS devices.
• Proficiency with Google Admin Console, Chrome Management Console, and Google workspace.
• Proficiency in Apple products and Mac support.
• Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Project Manager to join one our top clients for an opportunity in Saline, Michigan. This role involves leading the planning, execution, and delivery of complex projects within a dynamic, technology-driven environment. The company is a leader in the IT and technology consulting industry, focusing on innovative solutions and client success.

Position Overview for the Senior Project Manager:

• Lead the planning, execution, and successful delivery of multiple medium-to-large, complex projects from initiation through closure.
• Manage project scope, schedules, budgets, resources, risks, and deliverables to ensure projects remain on time, within budget, and aligned with customer expectations.
• Coordinate cross-functional teams, third-party vendors, and stakeholders to drive project execution and achieve business objectives.
• Proactively identify, mitigate, and resolve project risks and issues while providing regular status updates and escalating critical concerns as needed.
• Maintain accountability for project documentation, reporting, invoicing, client sign-offs, and overall project governance throughout the project lifecycle.
• Mentor and coach Project Managers and Coordinators, driving continuous improvement, project recovery efforts, and best-practice adoption across the organization.

Requirements for the Senior Project Manager:

• Bachelor’s degree preferred. Minimum 7-10 years’ experience in Project Management within the IT industry.
• Proficiency in Microsoft Word, Excel, and Project. PMP certification is a plus.
• Experience with Salesforce is a plus.
• Legally eligible to work in the United States.
• Expert knowledge of project management principles, methodologies, tools, and best practices.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Loan Operations Specialist to join one of our top clients for an opportunity in Lebanon, TN. This role involves providing technical guidance and support within the loan operations sector, ensuring quality assurance, process improvement, and strategic initiative implementation. The organization is a leader in financial services, committed to operational excellence and customer satisfaction.

Position Overview for the Senior Loan Operations Specialist

• Provide technical guidance and support to team members, including training, coaching, and mentoring.
• Act as a subject matter expert in loan operations, quality assurance, and process improvements.
• Collaborate across functions to enhance operational efficiency and ensure compliance.
• Lead and participate in audits, reviews, and testing of system enhancements and software updates.
• Develop metrics, reports, and documentation to support quality and regulatory adherence.

Requirements for the Senior Loan Operations Specialist:

• High school diploma or GED.
• 7+ years of experience in loan operations or consumer lending.
• Strong knowledge of loan documentation, collateral perfection, and regulatory compliance.
• Proficient with Microsoft Office and relevant software applications.
• Ability to train and develop others, manage multiple projects, and communicate effectively.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Program Manager to join one of our top clients for a remote opportunity. This role involves overseeing large-scale technology implementations and coordinating complex fund events within a highly regulated environment.

Position Overview for the Program Manager:

• Serve as the End-to-End Fund Event Test Coordinator for global fund launches, changes, closures, and other fund events.
• Manage dependencies, risks, issues, and readiness activities across multiple teams and initiatives.
• Facilitate issue resolution and drive teams toward decisions and commitments.
• Coordinate testing and implementation processes within a project delivery framework.
• Support continuous improvement through strong analytical and problem-solving skills.

Requirements for the Program Manager:

• Experience coordinating large-scale technology implementations or project delivery across multiple teams.
• Strong project coordination and stakeholder management skills, with the ability to influence without direct authority.
• Experience managing dependencies, risks, issues, and readiness activities across complex initiatives.
• Ability to facilitate issue resolution and drive teams toward decisions and commitments.
• Understanding of technology delivery, testing, and implementation processes.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Site Services Category Manager to join one of our top clients for an opportunity in Glen Mills, PA. This role involves overseeing and negotiating vendor relationships for various on-site services in a manufacturing environment, ensuring operational efficiency and cost savings. The company operates within the industrial or manufacturing sector, focusing on maintaining facility operations through strategic procurement and supplier management.

Position Overview for the Site Services Category Manager:

• Manage and optimize a $68M site services procurement portfolio across the Americas, reporting to the Director of Indirect & Logistics Procurement.
• Lead sourcing strategies, vendor negotiations, and supplier evaluations to ensure quality, service, and value.
• Collaborate with internal stakeholders to develop category strategies and execute cost-saving initiatives.
• Conduct quarterly business reviews with key suppliers to improve performance and develop supplier capabilities.
• Develop and implement continuous improvement plans for site services, including waste management, piping, canteen, and groundskeeping.

Requirements for the Site Services Category Manager:

• Bachelor’s degree in Economics, Engineering, or related discipline (additional experience may be acceptable in lieu of degree).
• 5+ years’ experience in procurement or category management, specifically involving on-site services.
• Hands-on experience with procurement e-sourcing tools, including ARIBA, and conducting various sourcing events.
• Proven ability to negotiate complex supply agreements, achieve cost savings, and manage supplier performance.
• Strong analytical, communication, and organizational skills, with experience leading cross-functional teams.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Project Manager to join one of our top clients for a remote opportunity. This role features the management and delivery of complex investment management platform initiatives within a leading financial services organization, focusing on streamlining equity trading, data, and portfolio management systems.

Position Overview for the Project Manager:

• Manage and oversee Agile/Scrum delivery processes for order management systems and portfolio management platforms, including Aladdin OMS and State Street Alpha Data Platform (ADP).
• Collaborate with cross-functional teams to translate business requirements into prioritized user stories, manage backlogs, and ensure timely delivery of milestones.
• Coordinate hybrid-platform initiatives aimed at unifying trading, data, and portfolio management workflows.
• Drive enterprise-level project execution with a focus on Agile best practices and stakeholder communication.
• Support continuous process improvements within complex, data-driven investment management environments.

Requirements for the Project Manager:

1. 5+ years leading Agile/Scrum delivery for OMS and portfolio management platform initiatives, including Aladdin OMS for fixed income workflows.
2. Proven expertise in driving State Street Alpha Data Platform (ADP) enablement to unify equity trading, data, and portfolio management.
3. Strong ability to interpret and convert PM/trader/business requirements into actionable user stories.
4. Experience managing backlog, sprints, and delivering projects against defined milestones.
5. Investment management experience is a must.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Manager, Data Center Operations to join one of our top clients for an opportunity in Chicago, IL. This role involves overseeing the daily operations of data centers, managing large-scale electrical and mechanical systems, and ensuring compliance with industry standards. The position offers the chance to lead critical infrastructure projects within a dynamic and technologically advanced environment.

Position Overview for the Manager, Data Center Operations:

• Lead the operational management of data center facilities, ensuring optimal performance, safety, and efficiency.
• Oversee electrical and mechanical system maintenance, troubleshooting, and upgrades, including chillers, generators, and fire suppression systems.
• Ensure compliance with NEC, NFPA, and building safety codes, while implementing best practices for energy efficiency.
• Manage vendor relationships, project timelines, budgeting, and scope development to meet operational goals.
• Lead a team of technical staff, providing guidance, training, and performance management in a fast-paced environment.

Requirements for the Manager, Data Center Operations:

• Minimum of 5-7 years of experience installing, maintaining, and troubleshooting large commercial and industrial systems including VFDs, pumps, chillers, and cooling towers.
• Expert understanding of electrical distribution, fiber optics, cabling infrastructure, and critical power systems.
• Proven leadership skills with experience managing technical teams and vendors.
• Strong knowledge of industry standards and safety regulations such as NFPA, OSHA, and NFPA 70E.
• Excellent communication skills, both written and oral, with proficiency in MS Office Suite and project management tools.

$145,000 #LI-ONSITE