Dianna Le

IDR is seeking a PMO Analyst to join one of our top clients for an opportunity in Des Moines, IA. This role involves supporting large-scale projects within a government or health and human services organization, ensuring project coordination, risk management, and effective communication across teams.

Position Overview for the PMO Analyst:

• Provide direct support to the PMO Manager following project processes and quality standards
• Assist with onboarding, staff management, and schedule coordination using tools like Microsoft Project
• Manage RAID items, including risks, action items, decisions, and issues for large technology projects
• Conduct quality reviews of deliverables and work products
• Work proactively to identify project risks and track mitigation efforts

Requirements for the PMO Analyst:

• Prior relevant experience of at least 3 years with large organizations/projects with multiple projects and teams
• Bachelor’s degree required
• Advanced understanding of system development lifecycle (SDLC) activities and phases including with hybrid-agile methodology
• Resume must indicate candidate is local to Des Moines, IA area or willing to relocate to Des Moines, IA for the position
• Must have the ability to be on-site in local/client offices when requested weekly

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Software QA to join one of our top clients for an onsite opportunity in Memphis, TN. This role involves ensuring the quality and reliability of software products within a dynamic industry. You'll participate throughout the entire software development lifecycle, developing and executing comprehensive test strategies to uphold high standards.

Position Overview for the Software QA:

• Analyze business and technical requirements to develop detailed test plans.
• Design and execute various types of tests including functional, API, integration, regression, and end-to-end.
• Document results, investigate defects, and communicate quality risks across teams.
• Improve test coverage and automation processes independently.
• Support release-readiness decisions and contribute to continuous quality improvement initiatives.

Requirements for the Software QA:

• Experience in developing comprehensive test strategies based on requirements.
• Proven ability to design and execute automated and manual tests.
• Strong defect investigation and reporting skills using logs and payloads.
• Knowledge of risk-based testing methodologies.
• Ability to work independently, prioritize tasks, and collaborate effectively.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Holiday Specialist to join one of our top clients for an opportunity in Nashville, TN. This seasonal role involves hands-on tasks related to creating festive displays and decorating for various commercial settings during the holiday season. The position offers a chance to work within a dynamic environment focused on holiday preparation and installation.

Position Overview for the Holiday Specialist:

• Responsible for producing, preparing, and installing holiday displays such as trees, garland, wreaths, and other décor.
• Assist with inventory management and warehouse organization to ensure timely execution of holiday-related tasks.
• Work on-site at customer locations and in warehouse facilities, assisting with decorating commercial spaces.
• Flexibility required during peak holiday season, with potential for longer hours, including nights, overnights, and weekends.
• Support refurbishing and assembling holiday orders to meet specifications and ensure quality.

Requirements for the Holiday Specialist:

• Verbal and written communication skills, attention to detail, and ability to manage one’s time.
• Ability to work on ladders and scissor lifts.
• Ability to lift 50-75 pounds regularly.
• Willingness to adapt to changing schedules during the holiday season.
• Previous hands-on or holiday decoration experience preferred but not required.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#Li-ONSITE

IDR is seeking a IT Support Technician II to join one of our top clients for an onsite opportunity in Englewood, Colorado. This role involves providing remote support to end users, troubleshooting hardware and software issues, and maintaining high customer satisfaction in a highly regulated environment. The organization is a leader in government and defense sectors, focusing on delivering reliable and compliant IT support services.

Position Overview for the IT Support Technician II:

• Deliver remote technical support to employees at a government-focused organization.
• Manage and resolve Tier 1–2 issues using ServiceNow ticketing system, ZScaler, and Azure.
• Collaborate with team members and share knowledge to improve support processes.
• Assist in troubleshooting hardware, network, and peripheral issues in a regulated environment.
• Ensure high customer satisfaction through effective communication and technical solutions.

Requirements for the IT Support Technician II:

• Customer/solution ownership, an overall drive for excellence.
• Remote support experience.
• Preferred skills with ServiceNow, ZScaler, and Azure.
• Written and verbal communication skills with end users.
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $31.03/hr W2

#LI-Onsite

IDR is seeking a Full Stack Engineer to join one of our top clients for an opportunity in Memphis, TN. This role involves building, implementing, maintaining, and operating innovative technology solutions within a dynamic team focused on emerging tech and digital transformation initiatives.

Position Overview for the Full Stack Engineer:

• Responsible for designing, developing, and deploying software solutions that align with business objectives and technology strategy.
• Collaborates with cross-functional teams including web engineers, QA, and product managers to ensure seamless delivery.
• Explores and prototypes emerging technologies, facilitating rapid adoption and validation of innovative ideas.
• Develops technical documentation and translates business requirements into detailed technical designs.
• Provides thought leadership around technology trends, contributing to strategic planning and process improvements.

Requirements for the Full Stack Engineer:

• Proficiency with Java, Spring Boot, and cloud-native platforms such as AWS and Kafka
• Experience with HTML, JavaScript, ReactJS, React Native, NodeJS, and Python
• Knowledge of modern databases (SQL), JSON, and protocols including TLS, REST, and Web Sockets
• Skills in Shell Scripting, Systems Administration, and Containerization technologies
• Familiarity with CI/CD, automated testing, DevOps, and Agile methodologies

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Project Office Administrator to join one of our top clients for an opportunity in Des Moines, IA. This role supports large organizations by managing administrative and project coordination tasks within a dynamic environment. The company operates within the public sector, focusing on state government projects and initiatives.

Position Overview for the Project Office Administrator:

• Manage staff administration activities, including onboarding, offboarding, staff tracking, access coordination, and hardware procurement as needed.
• Perform day-to-day office administration, including filing, report and presentation preparation, meeting setup, mail support, and supply replenishment.
• Provide real-time scheduling support by booking appointments, coordinating calendars, resolving conflicts, and supporting effective use of meeting and workspace capacity.
• Maintain accurate inventories of office supplies, staff equipment, and other workplace needs; coordinate procurement and replenishment with vendors and internal stakeholders.
• Organize and coordinate project meetings, events, and related logistics, including room setup, catering, audiovisual needs, vendor coordination, day-of execution, and issue resolution.

Requirements for the Project Office Administrator:

• At least two years of relevant experience supporting large organizations with multiple projects and teams.
• Strong collaboration, customer service, organization, prioritization, planning, and general administrative skills.
• Demonstrated attention to detail and ability to manage multiple tasks in parallel.
• Strong verbal and written communication skills, with a polite and professional approach across phone, email, mail, and in-person interactions.
• Proficiency in Microsoft Outlook, Excel, Word, and PowerPoint, along with strong typing and general computer skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Claims Authorization Specialist to join one of our top clients for a hybrid opportunity in Lehi, Utah. This role supports the Claims Operations team by managing claim adjudication processes, ensuring proper validation of coverage, and communicating outcomes effectively. The organization is a leader in the insurance and claims management industry, dedicated to providing exceptional service and support to its clients.

Position Overview for the Claims Authorization Specialist:

• Respond to a high volume of claim authorization requests professionally and efficiently.
• Analyze claims to determine eligibility by evaluating diagnosis, product details, and contractual terms.
• Interpret and evaluate contract language to qualify claims for coverage.
• Process cash-settlement offers and coordinate contractor dispatch requests.
• Provide subject matter expertise and escalation support to contact center teams.

Requirements for the Claims Authorization Specialist:

• High school diploma or equivalent
• 2+ years of experience in claims authorization or in a contact center environment
• Proficiency in Microsoft applications (Excel, PowerPoint and Word)
• Ability to interpret and evaluate contract language
• Strong communication and analytical skills

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

AWS Developer (Generative AI / LLM) — Contract — Onsite in Lansing, MI

We’re seeking an experienced AWS Developer to support a high-visibility enterprise initiative. This is a 6+ month contract with onsite work in Lansing, MI (relocation candidates welcome).

What you’ll do

• Design and develop Generative AI applications leveraging LLMs, AI agents, and agentic frameworks
• Build and optimize Retrieval-Augmented Generation (RAG) solutions for enterprise use cases
• Develop Python services for LLM orchestration and AI workflows
• Implement prompt engineering strategies and structured LLM outputs
• Build and integrate REST APIs using FastAPI
• Build and deploy scalable AWS solutions using Lambda, Fargate, API Gateway, OpenSearch, and CloudFormation
• Develop Q&A / conversational AI solutions using AWS Bedrock
• Support Amazon Connect configuration, contact flows, and administration

What we’re looking for

• Strong hands-on experience with AI Agents and agentic AI frameworks
• Advanced Python development experience
• Proven experience with LLM orchestration and RAG architectures
• Experience with LLM evaluation techniques/frameworks
• Experience building REST APIs with FastAPI
• Strong AWS experience, including:
  • CloudFormation
  • API Gateway
  • Fargate
  • Lambda
  • Amazon OpenSearch
• Hands-on experience with AWS Bedrock (Q&A/chatbot solutions)
• Experience with Amazon Connect (contact flows/admin.