Gabby Reed

Public Job Description

IDR is seeking a Palo Alto SME to support one of our top clients in a remote capacity. The role involves supporting Security Operations Center (SOC) operations, including 24x7 Managed Security Services (MSS) and Incident Response (IR). The ideal candidate will focus on enhancing security processes, developing detection capabilities, and automating workflows within a dynamic SOC environment.

Key Responsibilities:

• Support 24x7 SOC operations, MSS, and IR activities.
• Optimize security playbooks, dashboards, reporting, and detection engineering.
• Develop automation solutions to improve investigations and increase analyst efficiency.
• Collaborate with client teams to deliver measurable technical outcomes aligned with strategic SOC objectives.
• Contribute to initiatives that advance client engagement and adoption of Palo Alto Networks SOC solutions.

Qualifications:

• Proven experience supporting SOC operations, MSS, and IR functions.
• Strong expertise with Palo Alto Networks Cortex XSIAM and/or XSOAR platforms.
• Skilled in developing automation workflows, detection strategies, and reporting.
• Deep understanding of SOC processes and next-generation security technologies.
• Excellent teamwork and communication skills to work effectively with technical stakeholders.

What We Offer:

• Competitive compensation package
• Comprehensive benefits including medical, vision, dental
• Opportunity to work with industry-leading organization
• Employee Stock Ownership Program
• Dedicated engagement management for your success
• Recognition through ClearlyRated's Best of Staffing® Award for 12 consecutive years

IDR is seeking a SAP IBP Architect to join one of our top clients for an opportunity in Richardson, TX.

Position Overview for the SAP IBP Architect:

• Support the design, configuration, and optimization of SAP IBP Demand, Supply & Response, and Inventory Optimization solutions.
• Lead technical architecture and integration efforts to ensure high-volume, exception-driven planning workflows.
• Collaborate closely with business and IT teams to translate requirements into scalable IBP solutions.
• Drive performance improvements and system responsiveness for large-scale planning environments.
• Support phased implementation of the SAP IBP and overall PDC transformation strategy.

Requirements for the SAP IBP Architect:

• 5+ years of experience in SAP IBP implementation and architecture.
• Hands-on expertise in Demand Planning, Supply Planning/Response, and Inventory Optimization.
• Experience with SAP CPI-DS / SDI / RTI integrations.
• Experience in high-volume, exception-based planning environments.
• Strong ability to analyze business requirements and provide architectural solutions.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an Epic Application Systems Analyst to join one of our top clients for an opportunity in Fort Worth, TX. This part-time role is ideal for professionals experienced in Epic Cadence, providing support and deployment of Epic systems within a healthcare or large enterprise environment. The position involves development, testing, and maintenance of systems, ensuring smooth application performance and integration.

Position Overview for the Epic Application Systems Analyst:

• Responsible for developing, testing, maintaining, installing, and deploying Epic technologies.
• Supports desktop and laptop Windows-based operating systems, hardware troubleshooting, and application monitoring.
• Provides consulting services to application development teams and/or customers regarding technology standards.
• Establishes and promotes standard architecture, hardware, and software components.
• Works on hardware and software support, system imaging, network, and telecommunications troubleshooting.

Requirements for the Epic Application Systems Analyst:

• Epic Cadence Certification.
• 3+ years of experience (flexible based on individual qualifications).
• High school diploma or equivalent.
• Experience supporting Windows-based operating systems, hardware troubleshooting, and system monitoring.
• Ability to troubleshoot Microsoft Office, Exchange, Active Directory, group policies, and network issues.

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a IT Support Technician II to join one of our top clients for an opportunity in Englewood, Colorado. This role involves providing high-energy, customer-focused desktop support within a walk-up IT Café environment at a highly regulated government or DoD site, ensuring end-user satisfaction through effective technical solutions.

Position Overview for the IT Support Technician II:

• Provide onsite desktop support and troubleshooting for end users at a government agency location
• Interact with users in a walk-up IT Café setting, delivering excellent customer service
• Own user issues from initial contact to resolution, ensuring timely and effective support
• Collaborate with help desk teams to resolve Tier 1–2 technical problems
• Demonstrate strong communication skills and maintain a customer care philosophy

Requirements for the IT Support Technician II:

• Customer/solution ownership, an overall drive for excellence
• Team focused with the capacity for knowledge sharing
• Written and verbal communication skills with end users
• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction
• Basic knowledge of current IT technical standards related to computers, printers, network technology, drivers, software troubleshooting, and peripherals

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

Compensation Details: $31.03/hr W2

IDR is seeking a Workstation Technician. The role is based in Jacksonville, FL, at 4500 San Pablo Road. This is a 6-month contract position that involves performing break/fix operations, PC and printer refresh, and troubleshooting within a hospital environment. The position combines hands-on technical work with collaboration to ensure timely support for hardware and software issues, using tools such as ServiceNow, and requires excellent communication skills.

Position Overview for the Workstation Technician:

• Perform break/fix operations, including troubleshooting technical issues related to computers and printers.
• Conduct PC and printer refresh procedures, supporting hardware updates and replacements.
• Support and troubleshoot hardware and software issues for hospital-based systems.
• Assist with configuration and installation of operating systems and software applications.
• Collaborate with team members and communicate effectively with hospital staff regarding technical support.

Requirements for the Workstation Technician:

• Associates degree in Computers, Technology, Electronics, or related field, or two years of Technical School training in the same areas.
• 2+ years of customer service experience supporting computers.
• Knowledge of Operating Systems, configuration, hardware setup, and software installation.
• 2+ years of experience in PC and printer refresh, with basic troubleshooting skills.
• Ability to lift 75 pounds and distinguish colors.

What's in it for you?

• Engage in a critical backfill for urgent hospital support operations.
• Work schedule from 08:30 to 17:00, Monday through Friday, with potential flexible hours based on business needs.
• Opportunity to gain experience supporting healthcare operational technology.

Why IDR?

#LI-Onsite

• Partner with leaders and hiring managers to forecast short- and long-term hiring needs and develop recruiting strategies.
• Develop and implement innovative sourcing plans to attract diverse, high-quality candidates.
• Screen and interview candidates, assessing technical skills and cultural fit.
• Collaborate with onboarding teams to ensure a smooth transition for new hires.
• Maintain comprehensive documentation of recruitment activities to ensure audit readiness.

• High School Diploma and 4 years of talent acquisition experience or Bachelor’s Degree and 1 year of corporate or agency talent acquisition experience.
• Extensive experience developing and executing sourcing/recruitment plans.
• Knowledge of Boolean search strings, resume sourcing, data mining, and internet research.
• Experience navigating an Applicant Tracking System and managing multiple requisitions.
• Proficient in Microsoft Office and able to travel as needed (up to 20%).

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Business Data Analyst to join one of our top clients for an on-site opportunity in Austin, TX. This role involves analyzing complex data in a large enterprise environment, working closely with business stakeholders to support data governance and reporting initiatives, and ensuring requirements are accurately documented throughout the SDLC process.

Position Overview for the Business Data Analyst:

• Perform requirements elicitation, business process analysis, data profiling, source-to-target mapping, and data validation in a government or large enterprise setting.
• Document business requirement documents, functional requirements, data dictionaries, KPIs, and data lineage while collaborating with cross-functional teams.
• Support data governance, gap analysis, UAT, and enterprise reporting/analytics initiatives.
• Utilize strong SQL skills for data analysis, ad hoc investigations, and validation.
• Facilitate communication with stakeholders and translate business needs into technical documentation.

Requirements for the Business Data Analyst:

• Strong experience as a Business/Data Analyst performing requirements elicitation, business process analysis, data profiling, source-to-target mapping, data validation, and complex SQL analysis.
• Proven ability to document BRDs, functional requirements, business rules, KPIs, data dictionaries, and data lineage.
• Experience supporting data governance, gap analysis, UAT, and enterprise reporting/analytics.
• Minimum of 10 years of relevant work experience in large enterprise or government environments.
• Bachelor's degree in Business Administration, Information Systems, or related field (or equivalent work experience).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an eDiscovery Project Coordinator to join one of our top clients on a mostly remote schedule in Washington D.C.! 

• 4+ years’ of combined management and development experience with eDiscovery services
• Working knowledge of TAR and/or CAL
• Experience E-discovery, EDRM, relativity, IPRO, Everlaw, and/or similar technologies
• Must be able to obtain a Public Trust clearance
• Strongly Preferred: 
  • eDiscovery certifications  

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance 
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a UiPath Automation Lead to join one of our top clients for an on-site opportunity in Austin, TX. This role involves overseeing enterprise-level UiPath automation platforms and leading a team to drive robotic process automation initiatives within a prominent industry organization. The position offers a unique chance to lead automation efforts, establish governance, and collaborate on innovative automation solutions.

Position Overview for the UiPath Automation Lead:

• Own and administer the enterprise UiPath platform, including governance, security, licensing, upgrades, and operational support.
• Serve as the technical lead and subject matter expert for robotic process automation (RPA) and intelligent automation technologies.
• Establish, mature, and lead an Automation Center of Excellence (CoE) to standardize automation delivery and governance.
• Lead automation initiatives from discovery through deployment, ensuring solutions meet business objectives and quality standards.
• Collaborate with stakeholders and technical teams to deliver automation projects and develop best practices.

Requirements for the UiPath Automation Lead:

• 7 years of experience in systems analysis, business systems support, software development, automation delivery, or related technology roles.
• 5 years of experience facilitating workshops and gathering business, functional, and technical requirements.
• 5 years experience leading complex technology implementations and cross-functional initiatives.
• 4 years of development experience in RPA development with UiPath.
• 4 years of experience administering UiPath Orchestrator and enterprise UiPath environments.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row