Gabby Reed

IDR is seeking a Workstation Technician. The role is based in Jacksonville, FL, at 4500 San Pablo Road. This is a 6-month contract position that involves performing break/fix operations, PC and printer refresh, and troubleshooting within a hospital environment. The position combines hands-on technical work with collaboration to ensure timely support for hardware and software issues, using tools such as ServiceNow, and requires excellent communication skills.

Position Overview for the Workstation Technician:

• Perform break/fix operations, including troubleshooting technical issues related to computers and printers.
• Conduct PC and printer refresh procedures, supporting hardware updates and replacements.
• Support and troubleshoot hardware and software issues for hospital-based systems.
• Assist with configuration and installation of operating systems and software applications.
• Collaborate with team members and communicate effectively with hospital staff regarding technical support.

Requirements for the Workstation Technician:

• Associates degree in Computers, Technology, Electronics, or related field, or two years of Technical School training in the same areas.
• 2+ years of customer service experience supporting computers.
• Knowledge of Operating Systems, configuration, hardware setup, and software installation.
• 2+ years of experience in PC and printer refresh, with basic troubleshooting skills.
• Ability to lift 75 pounds and distinguish colors.

What's in it for you?

• Engage in a critical backfill for urgent hospital support operations.
• Work schedule from 08:30 to 17:00, Monday through Friday, with potential flexible hours based on business needs.
• Opportunity to gain experience supporting healthcare operational technology.

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 13 years in a row.

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