Blake Starr

IDR is seeking a Sr. ServiceNow Developer to join one of our top clients for a fully remote opportunity.

Position Overview for the Sr. ServiceNow Developer

• Support development and configuration for an existing ServiceNow implementation while helping guide reimplementation efforts.
• Execute a development backlog by rapidly onboarding to current requirements and building, testing, and deploying solutions.
• Improve self-service for end users by enhancing Service Portal / Employee Center experiences and Service Catalog offerings.
• Maintain and govern Knowledge Base structures to ensure information is accurate, usable, and well-categorized.
• Design and implement robust integrations and reporting to keep the platform aligned with business needs.

Requirements for the Sr. ServiceNow Developer:

• Must have direct, hands-on experience implementing or being an active part of a core ServiceNow implementation team (full platform rollouts, major module deployments, or system migrations).
• Minimum of 5+ years of hands-on experience as a ServiceNow Developer/Administrator.
• Strong technical knowledge and implementation experience with ITSM (Incident, Problem, Change, Knowledge, and Catalog/Request Management) and CSM (Customer Service Management).
• Working knowledge and experience with HRSD (Human Resources Service Delivery) and CMDB.
• Deep understanding of ServiceNow Best Practices, including workflow customization, Client Scripts, Business Rules, UI Policies, and integration protocols (REST/SOAP).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.