Ben McCormick

IDR is seeking a dynamic and experienced IT Helpdesk Manager to join one of our top clients in Decatur, Georgia. This role is an exciting opportunity for a seasoned professional to lead a technical support team, providing comprehensive hardware, software, and system support across the organization. If you are passionate about team management, vendor oversight, and technical support, and are ready to take on the challenge of ensuring customer satisfaction in a fast-paced environment, we encourage you to apply today!

Position Overview/Responsibilities for the IT Helpdesk Manager:

• Lead and manage a team of 5-7 technical support representatives, assigning workloads, monitoring performance, and ensuring efficient resolution of escalations.

• Provide advanced support for desktops, laptops, and mobile devices, including Windows OS, Office365, and peripherals.

• Oversee support for technology such as CCTV, public safety radios, and badge machines.

• Interface with customers, including handling C-level escalations.

• Advocate for agency needs with outsourcing vendors and maintain compliance with ITIL Service Framework standards.

• Assist with projects and special assignments, document incidents, create work instructions, and initiate best practices.

Required Skills for IT Helpdesk Manager:

• 5-8 years of experience leading technical support teams.

• Strong team-building, interpersonal, and organizational skills.

• Exceptional written and verbal communication skills.

• Proven experience in managing help desk operations and resolving C-level escalations.

• Expertise in Microsoft/Windows environments and cloud-based applications (Office365).

• Proficiency in supporting mobile devices (smartphones, tablets, peripherals).

• Ability to travel within Georgia as needed.

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

• Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
• Location: Alpharetta, GA
• C2C Pay Rate: $60/HR

Required Skills and Experience:

• 5+ years of expert-level Core Java development experience with strong knowledge of threading techniques.

• Hands-on experience with messaging tools like MQ/Kafka.

• Proficiency in REST web services development.

• Extensive experience with Spring technologies (Spring Boot, Spring Batch, Spring Data).

• Familiarity with microservices architecture and containerization tools (Docker, Kubernetes).

• Background in the financial domain, particularly capital markets and trading platforms.

• Strong understanding of design patterns and best practices for managing data volatility.

• Previous experience working in an IT Desktop Support role providing basic hardware support (setting up laptops, desktops, printers, etc.)
• Previous experience installing AV equipment (TV’s, Sound Bars, etc.)
• A+ Certification

• Bachelor’s degree in a computer science related field

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Global Requirements Lead to join our client. This exciting opportunity is ideal for professionals with extensive experience in systems engineering, requirements management, and leadership in the space defense domain. If you're passionate about contributing to high-impact defense projects, working in a collaborative environment, and refining complex requirements into fielded products, apply today!

This is a permanent, onsite role based in Colorado Springs, CO or Huntsville, AL

• Lead the requirements management process for missile defense and space defense systems, focusing on areas such as engagement management, track management, and sensor management.
• Utilize systems engineering tools like DOORS for requirements management and Object-Oriented requirements definition.
• Collaborate with cross-functional teams including software, systems, and specialty engineers to develop integrated solutions.
• Analyze high-level needs and translate them into a detailed set of requirements leading to a fielded product.
• Lead portions of engineering tasks and direct the activities of other systems engineers.
• Work directly with customer organizations and contractor organizations to ensure project success.
• Write and implement detailed engineering plans for project execution.

• Top Secret clearance required.
• Familiarity with DOORS or similar systems engineering tools for requirements management.
• Experience in the space defense domain, specifically missile defense systems such as engagement management, track management, or sensor management.
• Proven ability to work in an integrated team environment with systems, software, and specialty engineers.
• Ability to analyze high-level needs and transform them into an integrated set of requirements.
• Strong leadership abilities, with experience leading engineering tasks and directing teams of systems engineers.
• Experience working with multiple customer and contractor organizations.
• Ability to write and implement engineering plans for project execution.

• Experience with MDNT processes and methods is a plus.

• Competitive compensation package.
• Full benefits, including Medical, Vision, Dental, and more!
• Opportunity to work with a leading organization in the defense and space defense engineering field.
• Collaborative, inclusive, and growth-oriented team culture.

115-117k/year, competitive salary based on experience.

We are seeking a skilled Cybersecurity Engineer to join our Mission Engineering team. In this role, you will collaborate with a team of systems, software, and specialty engineers to develop innovative solutions across all aspects of the systems engineering lifecycle. If you're passionate about cybersecurity and eager to work on mission-critical infrastructure, ensuring high levels of availability, performance, and security, we want to hear from you!

Position Overview:

As a Cybersecurity Engineer, you will be an integral part of our team, helping to design and implement solutions that adhere to the highest cybersecurity standards. You'll work closely with mission engineers to develop and secure infrastructure, ensuring its security and compliance with federal policies. Your expertise will support a variety of tasks, including vulnerability analysis, risk management, and ensuring all systems are secure and resilient.

Required Skills of the Cyber Security Engineer:

• BS/MS degree in Computer Science, Engineering, or a related field (preferred)
• Active TOP SECRET Clearance required
• IAT Level II Certification required
• Strong background in security engineering and knowledge of cybersecurity technology and DoD/Federal cybersecurity policy (e.g., DoDI 8500.01, NIST SP 800-53, etc.)
• Experience with Enterprise Mission Assurance Support Service (eMASS)
• Knowledge of the Risk Management Framework (RMF) Cybersecurity Lifecycle, including:
• Identifying controls and overlays
• Generating testable requirements
• Resilient architecture design
• Configuring, running, and scripting audit tools
• Providing analysis of vulnerability assessments
• Conducting verification testing for compliance assessment

IDR is seeking a 100% Remote Senior Data Engineer to join one of our top clients in Las Vegas. This role is a fantastic opportunity for a seasoned professional to contribute to a dynamic engineering team, delivering data warehouse, ETL, reporting solutions, and transactional database support.

• Design, develop, and deploy scalable, maintainable data architecture and high-quality data models

• Provide technical guidance and mentorship to junior team members

• Assemble large, complex data sets that meet functional and/or business requirements

• Identify, design, and implement internal process improvements

• Participate in the Agile development process by contributing to daily standups, release planning, demos, and retrospectives

Required Skills for Sr Data Engineer :

• 5+ years of experience in a Data Engineer role

• Advanced working SQL knowledge and experience working with relational databases

• Proficiency in creating SQL database objects and performance tuning SQL queries

• Proficiency with Data Modeling, OLAP, SQL, and ETL

• Experience building and optimizing data pipelines, architectures, and data sets

• Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking a Senior Software Engineer to join our client in Colorado Springs. This exciting opportunity is ideal for professionals with extensive experience in software development, enterprise application engineering, and leading small teams in a fast-paced, classified environment. If you're passionate about working with cutting-edge technologies, mentoring junior engineers, and contributing to high-impact projects, apply today!

This is a permanent, onsite role based in Colorado Springs, CO.

• Develop and maintain enterprise applications, primarily utilizing Java/J2EE technologies, on Linux (with some Windows experience desired).
• Lead small Agile teams, mentoring and guiding junior engineers to deliver high-quality software solutions.
• Use common software development tools such as Maven, Git/GitHub, Nexus, and Eclipse.
• Design and implement software systems using Java foundation classes and related toolkits.
• Collaborate with cross-functional teams to ensure system functionality and integration across different platforms.
• Create and understand standard system engineering design artifacts such as Use Cases and SysML diagrams.

• BS/MS degree in Computer Science, Engineering, or a related field preferred.
• IAT Level II certification required.
• Active SECRET clearance required.
• 7+ years of experience with an advanced degree or 9+ years of experience with a Bachelor’s degree in software engineering or development.
• Strong Java/J2EE experience with a focus on enterprise application development.
• Extensive experience with Java foundation classes and toolkits.
• Proven experience in leading small teams, preferably within an Agile development environment.
• Proficiency in using tools such as Maven, Git/GitHub, Nexus, and Eclipse.
• Strong understanding of Use Cases and SysML diagrams.

• Knowledge of server-side/database development and computer system administration.
• Experience with Net-centric, horizontal integration programs is a plus.

• Competitive compensation package.
• Full benefits, including Medical, Vision, Dental, and more!
• Opportunity to work with a leading organization in the defense and software engineering field.
• Collaborative, inclusive, and growth-oriented team culture.

$115-117k/year, competitive salary based on experience.

IDR is seeking a Data Quality Analyst to join one of our top clients. This role is pivotal in ensuring the integrity, consistency, and accuracy of data across the organization. If you are a data enthusiast with a knack for identifying trends and anomalies, and you're looking for an opportunity to join a dynamic, team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Data Quality Analyst:

• Perform tests and comparisons on large data sets to ensure data integrity
• Run data queries to identify coding issues and data exceptions, and clean data as needed
• Gather and interpret data from primary or secondary sources to identify trends
• Evaluate system enhancements and recommend resolutions for identified issues
• Collaborate with data engineers to improve and standardize data collection and storage processes
• Communicate corrective actions to staff and leadership when errors are discovered
• Define and maintain data standards, definitions, and models

Required Skills for Data Quality Analyst:

• Bachelor's degree in statistics, mathematics, computer science, information management, or similar
• At least 5 years of experience in a data analysis role
• Proficiency in programming languages, including Structured Query Language (SQL)
• Strong understanding of database management, data warehousing, and ETL processes
• In-depth knowledge of statistical methods and tests
• Experience with data organization and calculation programs such as Power BI and MS Excel
• Exceptional analytical and advanced problem-solving skills
• Excellent interpersonal and communication skills

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is excited to announce an opportunity for a talented Desktop Deployment Technician to join our esteemed client's team in Nashville, TN. This role is perfect for a tech-savvy professional with a knack for problem-solving and a passion for providing excellent technical customer service. If you're ready to take your career to the next level within a dynamic, team-oriented culture, we encourage you to apply today!

Position Overview/Responsibilities for the Desktop Deployment Technician:

- Installation of new workstations, including hardware, operating systems, and application software, adhering to departmental standards.

- Researching and developing solutions to complex technical issues.

- Utilizing Microsoft SCCM to install OS image and software.

- Documenting known issues and resolutions for internal team reference.

- Reviewing literature, consulting with experts, and coordinating with vendors to identify suitable hardware and/or software solutions.

- This role is a 6-month contract-to-hire position.

Required Skills for Desktop Deployment Technician:

- 1-3 years of experience supporting Windows 10 operating systems.

- 1-3 years of experience supporting and configuring computer hardware/software.

- 1-3 years of experience working in a technical customer service environment.

- 1-3 years of experience working with a ticket tracking system (e.g., Microsoft SCSM, ServiceNow, Cherwell, etc.).

What’s in it for you?

- Competitive compensation package

- Comprehensive benefits, including Medical, Vision, and Dental

- Opportunity to work with an industry-leading organization

- A close-knit, team-oriented culture

Why IDR?

- Over 25 years of proven industry experience in 4 major markets

- Employee Stock Ownership Program

- Medical, Dental, Vision, and Life Insurance

- ClearlyRated's Best of Staffing® Client and Talent Award winner for 11 consecutive years