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Ben McCormick

Recruiting Team Lead at IDR, Inc.
4.81
from 89 reviews
Jobs
ServiceNow Developer
Dallas, Texas, United States
CONTRACT
  • TERMS: contract
  • START DATE: 9/22/25
ServiceNow Developer 
  • Ongoing contract (Client maintains right to hire after 3 months though rarely exercises this right)
  • Location: 100% remote. First week of work will be onsite at nearest client location, remainder of project will be remote. 
Responsibilities:
  • Design, configure, develop, and implement solutions on the ServiceNow platform to meet business requirements.
  • Build and maintain workflows, forms, catalog items, and integrations using JavaScript, Glide, and REST/SOAP APIs.
  • Configure and extend core ServiceNow modules, with a focus on ITSM, CMDB, Service Catalog, HRSD, HRMS, and CSM.
  • Collaborate with business analysts, stakeholders, and other technical teams to translate requirements into scalable ServiceNow solutions.
  • Support platform administration, including access controls, security rules, and performance optimization.
  • Implement best practices for configuration management, platform upgrades, and quality assurance.
  • Contribute to integrations with Medicaid claims systems or other healthcare applications where applicable.
  • Provide documentation, testing, and knowledge transfer for developed solutions.
Requirements:
  • 7+ years of hands-on ServiceNow development and configuration experience (full lifecycle implementation).
  • Strong expertise in core modules such as ITSM, CMDB, Service Catalog, HRSD, HRMS, and CSM.
  • Proven experience with scripting (JavaScript, Glide), workflows, and enterprise integrations (REST/SOAP APIs).
  • Prior exposure to Medicaid Health Systems.
  • ServiceNow certifications (Administrator, Application Developer; HRMS, HRSD or other advanced certifications a plus).
  • Strong understanding of ITIL 4 processes and Agile/Scrum delivery methodologies.
  • Excellent problem-solving, communication, and stakeholder engagement skills.
Preferred: 
  • Experience implementing case management solutions with SLA/entitlement tracking.
  • Background in integrating eligibility verification or claims processing systems.

Senior Payroll Manager
Antioch, Tennessee, United States
DIRECT HIRE
  • TERMS: direct hire
  • START DATE: 10/8/25

IDR is seeking a Senior Payroll Manager to join one of our top clients in Nashville, TN. This role is pivotal in leading the strategy and delivery of payroll operations across North America, ensuring compliance and leveraging emerging technologies to enhance efficiency. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior Payroll Manager:

• Lead the strategic direction and delivery of payroll services, ensuring compliance with all applicable regulations and optimizing processes through Workday and other technologies. • Collaborate with HR, Finance, and business leadership to support growth, acquisitions, and continuous improvement in payroll operations. • Develop and maintain payroll processes and internal controls to ensure quality and efficiency, while adhering to regulatory requirements. • Build and mentor a high-performing team, fostering a culture of accountability and continuous learning. • Oversee payroll activities related to account reconciliation, variance analysis, and journal entry review, ensuring accuracy and compliance.

Required Skills for Senior Payroll Manager:

• Bachelor’s Degree or equivalent work experience with 8+ years in progressive payroll roles, including 5+ years in leadership. • Certified Payroll Professional (CPP) designation. • Demonstrated experience managing payroll operations across multiple countries, preferably including the U.S. and Canada. • Expertise in Workday Payroll is strongly preferred; experience with ADP, SAP, or Oracle is also considered. • Strong analytical skills with the ability to communicate complex information effectively.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Hybrid