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Gena Monroy

OC Market Manager at Helpmates
4.81
from 73 reviews
96% highly recommended

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Facilities Maintenance Technician| Urgently hiring!| 839487
Irvine, CA, United States
DIRECT HIRE
  • SALARY: $$80600 - $120000 per year
  • TERMS: direct hire
  • START DATE: 9/21/26
Facilities Maintenance Technician IV – Lead Level — Urgently Hiring in Irvine!

Job Title: Facilities Maintenance Technician IV – Lead Company: Helpmates Location: Irvine, CA Pay: $38.75–$57.69 per hour Hours: 8:00 AM–4:00 PM or 9:00 AM–5:00 PM, depending on business needs Start Date: ASAP

A current Universal HVAC Certification is REQUIRED for this position. Candidates who do not possess a Universal HVAC Certification will not be considered.

Helpmates is urgently seeking a highly skilled, hands-on Facilities Maintenance Technician IV – Lead to support critical facility infrastructure and manufacturing operations in Irvine, CA.

This is a hands-on technical role—not primarily a facilities management or vendor oversight position. We are seeking an experienced maintenance professional who can independently troubleshoot, repair, and maintain a wide variety of facility systems while also serving as a technical resource and mentor to other maintenance technicians.

The ideal candidate will have strong experience with HVAC, mechanical, electrical, water, steam, and utility systems and be comfortable handling a broad range of responsibilities. This is a general facilities maintenance role where priorities may vary significantly from day to day—from troubleshooting critical HVAC or utility systems to addressing general building maintenance needs. What You'll Do
  • Serve as a technical lead and subject matter expert for facility maintenance activities.
  • Provide technical guidance, mentorship, and knowledge sharing to maintenance technicians.
  • Perform hands-on maintenance, troubleshooting, repair, and preventive maintenance on facility infrastructure and building systems.
  • Maintain and troubleshoot HVAC systems and related equipment.
  • Work with refrigerants, purified and deionized water systems, steam systems, and electrical components.
  • Maintain, troubleshoot, and repair water generation, purification, and filtration systems.
  • Perform preventive and corrective maintenance on HVAC systems, steam boilers, pumps, valves, piping, filtration systems, pressure vessels, and electrical components.
  • Independently diagnose mechanical, electrical, plumbing, and general facility maintenance issues.
  • Read and interpret schematics, blueprints, wiring diagrams, P&IDs, and technical manuals.
  • Support manufacturing operations by minimizing downtime and ensuring critical facility systems remain operational.
  • Perform general building maintenance and repairs as needed.
  • Coordinate and manage third-party vendors and contractors for specialized repairs and services.
  • Maintain accurate maintenance records, equipment logs, and preventive maintenance documentation within a CMMS system.
  • Participate in facility improvement projects, equipment upgrades, and system commissioning.
  • Participate in an on-call rotation to respond to after-hours emergencies and critical utility alarms.
What You'll Bring
  • Current Universal HVAC Certification is mandatory and required for consideration.
  • High school diploma or equivalent.
  • Minimum of 6 years of industrial facilities maintenance experience, or an Associate degree with 5+ years of related experience.
  • Strong hands-on experience maintaining, troubleshooting, and repairing HVAC systems.
  • Demonstrated technical experience working with refrigerants, purified or deionized water systems, steam, electrical, and mechanical systems.
  • Strong troubleshooting and diagnostic skills across mechanical, electrical, plumbing, HVAC, and utility systems.
  • Ability to independently identify equipment or facility issues and perform appropriate repairs.
  • Ability to read and interpret schematics, wiring diagrams, P&IDs, blueprints, and technical drawings.
  • Experience using CMMS systems for maintenance documentation and work order management.
  • Experience coordinating and working with third-party vendors and contractors.
  • Excellent communication skills and the ability to provide technical guidance and mentor other technicians.
  • Strong organizational skills and the ability to manage changing priorities.
Preferred Qualifications
  • Experience working in a regulated environment, including Life Sciences, biotechnology, pharmaceutical, medical device, laboratory, or manufacturing environments.
  • Experience supporting facilities with complex mechanical, utility, and critical infrastructure systems.
  • Knowledge of GMP or other regulated maintenance and documentation requirements.
  • Previous experience serving as a lead technician or mentoring junior maintenance personnel.

Note: Experience in a regulated environment is highly desired; however, candidates without this background will still be considered if they possess the required hands-on technical expertise and Universal HVAC Certification.

Customer Service Representative – SAP Order Management| $23.00 -$24.00| Urgently hiring! 840349
Irvine, CA, United States
TEMP
  • TERMS: temp
  • START DATE: 9/14/26
  • END DATE: 12/25/26
  • PAY RATE: $23.0 /HR

Customer Service Representative – SAP Order Management — Urgently hiring in Irvine, CA!

Job Title: Customer Service Representative

Pay: $23.00-$24.00 per hour Hours: 8:00 am - 5:00 pm (Monday–Friday) Start Date: ASAP

Looking for a profession with a passion for customer service and SAP order management? Join a dynamic team in Irvine, CA, as a Customer Service Representative and make an impact every day.

As a Customer Service Representative, you'll be the key point of contact for order processing, customer support, and issue resolution. You’ll work closely with internal teams, customers, and logistics partners to ensure smooth order flow and delivery, contributing to a high-performance environment.

What You'll Do

As a Customer Service Representative, you will be responsible for:
  • Processing and confirming customer purchase orders using SAP
  • Supporting Regional Account Managers with order processing and customer inquiries
  • Managing sales orders, backorders, inventory inquiries, and shipment coordination
  • Providing customers with order confirmations, tracking updates, pricing, and delivery details
  • Handling returns, cancellations, shortages, freight claims, and Sales Return Authorizations (SRA)
  • Generating shipping documents such as Bills of Lading, commercial invoices, and shipping labels
  • Coordinating with freight carriers to ensure timely, cost-effective deliveries
  • Partnering with warehouse, sales, and internal teams to facilitate order fulfillment
  • Maintaining accurate records, invoices, and documentation
  • Delivering prompt, professional resolution to customer inquiries and issues

What You'll Bring The ideal candidate for this role will have:
  • Proven hands-on CRM experience with order management, customer service, inventory inquiries, or returns processing
  • 5+ years of experience in customer service, order management, account coordination, or sales support
  • Experience working in manufacturing, distribution, or industrial environments
  • Success managing high-volume customer accounts and purchase orders
  • Strong communication, organizational, and problem-solving skills
  • Excellent attention to detail with the ability to multitask in a fast-paced setting
  • Proficiency in Microsoft Word, Excel, Outlook, and data entry
  • Experience with FedEx, freight logistics, Bills of Lading, and commercial invoices (preferred)
  • Strong customer service, conflict resolution, and relationship-building skills
  • Bachelor’s degree preferred, or equivalent work experience

Why Join Us in Irvine?
  • Collaborative and supportive team environment
  • Opportunities to utilize and grow your SAP expertise
  • Stable company with long-term career growth
  • Make a direct impact by delivering exceptional customer experiences every day
  • Enjoy benefits offered once hired permanently

Location & Schedule: This position is on-site in Irvine, CA, and offers standard weekday hours from 8:00 am to 5:00 pm.

Ready to Take the Next Step?

If you’re ready to leverage your SAP expertise and customer service skills in a rewarding role, apply today or reach out to our recruiting team to learn more. We’re hiring now—don’t miss out!

Executive Assistant to CEO | Urgently hiring! | 837628
Irvine, CA, United States
DIRECT HIRE
  • SALARY: $$110000 - $125000 per year
  • TERMS: direct hire
  • START DATE: 9/28/26
Executive Assistant to the CEO — Urgently hiring in Irvine!

Job Title: Executive Assistant to the CEO Pay: $110,000- $125,000 per year Hours: 8:30am-5:00pm (Monday–Friday)  Start Date: ASAP Be the Strategic Partner Behind Executive Success

We are seeking an exceptional Executive Assistant with 10+ years of experience supporting C-level executives in publicly traded, product-driven, and intellectual property (IP)-focused organizations. This is more than a traditional administrative role—it is an opportunity to serve as a trusted business partner to the CEO, helping drive organizational efficiency, executive effectiveness, and strategic execution.

The ideal candidate is highly organized, proactive, resourceful, and thrives in a fast-paced environment where priorities shift quickly. You possess impeccable judgment, exceptional attention to detail, and the ability to anticipate needs before they arise. You are comfortable managing highly confidential information and interacting with executive leadership, Board members, investors, customers, and business partners with professionalism and discretion. Key Responsibilities

As the Executive Assistant to the CEO, you will:
  • Serve as a trusted strategic partner, managing the CEO's daily priorities to maximize productivity and effectiveness.
  • Own a highly complex executive calendar, balancing competing priorities while anticipating scheduling conflicts and business needs.
  • Coordinate domestic and international travel, including detailed itineraries, logistics, accommodations, visas (when applicable), and expense reporting.
  • Prepare executive correspondence, presentations, reports, briefing materials, agendas, and other high-quality communications.
  • Support Board of Directors meetings by coordinating logistics, preparing meeting materials, and ensuring timely distribution of confidential documents.
  • Act as the primary liaison between the CEO and internal leadership, employees, customers, investors, legal counsel, and external business partners.
  • Screen communications, prioritize requests, and exercise sound judgment in determining appropriate responses and escalation.
  • Coordinate executive meetings, leadership off-sites, and company events while tracking action items and ensuring timely follow-up.
  • Assist with strategic initiatives, cross-functional projects, and special assignments requiring executive-level coordination.
  • Manage confidential business information with the highest level of integrity, professionalism, and discretion.
  • Improve administrative processes and identify opportunities to increase executive and organizational efficiency.
Qualifications

The successful candidate will have:
  • 10+ years of Executive Assistant experience supporting C-suite executives, preferably CEOs, within publicly traded companies.
  • Experience supporting executives in product-based, technology, manufacturing, consumer products, medical device, life sciences, or intellectual property-focused organizations.
  • Demonstrated experience working with Boards of Directors, executive leadership teams, and external stakeholders.
  • Proven ability to manage multiple high-priority initiatives simultaneously while maintaining exceptional accuracy and attention to detail.
  • Outstanding organizational, project management, and problem-solving skills.
  • Excellent written and verbal communication skills with strong executive presence.
  • Advanced proficiency with Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Experience with Google Workspace, virtual meeting platforms, expense management systems, and calendar management tools.
  • Ability to anticipate executive needs, work independently, and make sound decisions with minimal direction.
  • High emotional intelligence, professionalism, and the ability to build trusted relationships across all levels of the organization.
  • Bachelor's degree required.
What Makes You Successful

You are someone who:
  • Anticipates needs rather than reacts to them.
  • Maintains absolute confidentiality and exercises exceptional judgment.
  • Thrives under pressure while remaining calm, organized, and solution-oriented.
  • Communicates with confidence, professionalism, and diplomacy.
  • Takes ownership, follows through, and consistently delivers results.
  • Enjoys partnering with executive leadership to help move the business forward.
Why Join Us?

This is an opportunity to become a valued strategic partner to an accomplished CEO and executive leadership team within a dynamic, growth-oriented organization. Your contributions will directly impact executive effectiveness, operational excellence, and the continued success of the business. If you are an experienced Executive Assistant who excels in high-performance environments and is looking for a long-term career opportunity where your expertise is recognized and valued, we encourage you to apply.