Gena Monroy

Job Title: Sit down Forklift Driver/Warehouse Associate (Immediate Need)

Sit down Forklift Driver/Warehouse Associate Pay Range: $20.00 Sit down Forklift Driver/Warehouse Associate Schedule: 7:00am-3:30pm, Monday-Friday Sit down Forklift Driver/Warehouse Associate Start Date: ASAP Helpmates is looking for a dedicated Forklift Driver/Warehouse Associate for a company that is a global leader in developing, manufacturing, and marketing a broad range of innovative products for the life science research and clinical diagnostic markets in the city of Irvine. The Sit down Forklift Driver/Warehouse Associate Responsibilities:

• Receive and unload merchandise
• Prepare product for shipping
• Safely operate sit-down forklift and pallet jack
• Maintain stock and inventory
• For about 1 hour per day, works in cold environment
• Performs in-process and final quality inspection of components/product.
• Complete required documentation in an accurate and timely manner following Good Documentation Practices (GDP).

The Sit down Forklift Driver/Warehouse Associate Requirements:

• High school diploma or equivalent
• 0-2 years warehouse related experience
• Experience using RF devices and other warehouse equipment
• Experience with powered trucks/forklifts. 
• Forklift Certification required
• Ability to life up to 50lbs, sit, stand and walk for long periods of time
• Ability to work in/tolerate hot and cold (refrigerated and freezer) warehouse environments

If you believe you are a qualified candidate for our Forklift Driver/Warehouse Associate role, please click apply below to apply on our website! 

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Job Title: Marketing Coordinator (Immediate Need)

Schedule: 8:00am-5:00pm, Monday-Friday  Pay range: $23.00-$25.00 per hour DOE Start Date: ASAP We are seeking a detail oriented, Marketing Coordinator for a 5+ month 100% onsite  temporary opportunity with our client, a leader in hot water systems! The Marketing Coordinator will be responsible to support and improve the Customer Contractor Loyalty Program by collaborating with the marketing team members to leverage rewards programs for sales promotions.  The Marketing Coordinator responsibilities: 

• Collaborate with marketing team members to leverage Rewards program for sales promotions
• Proactively maintain the Rewards Marketplace with updated redemption items.
• Process all Personal Use Program rebates registered through the Rewards program
• Administrate approval process for all Contractor promotions and purchase of gift cards
• Administrative duties for consumer financing program, primarily processing contractor applications and working with our partnered bank
• Develop strategic ideas to support the growth development of the Rewards and Lend programs
• Work with cross-functional teams, including marketing, product development and sales operations in Rewards operations
• Support the success of the outside sales and training teams by responding to marketing issues and questions including support to the Marketing Manager with SOPs and other tasks
• Support Marketing leadership with market research and other reports using Excel and PowerPoint
• Cross train with other marketing team members to answer customer service calls and emails
• Administrate HVAC Partner Program enrollments
• Other tasks as assigned       

The Marketing Coordinator requirements:

• 3 years’ of proven marketing and communications experience
• Bachelor’s degree, preferably in Marketing, Business, Communications
• Previous experience in the plumbing & heating industry is desired, not required
• Experience organizing and implementing marketing programs
• Strong customer service skills and sense of responsibility and follow through
• Excellent verbal communication, spelling and writing skills
• Ability to handle several projects at once under deadline pressure
• Ability to understand, research, write and deliver summaries on a range of business issues
• Advanced knowledge working in Microsoft Office, such as Word, Excel and PowerPoint

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Job Title: Customer Service Order Processor (Immediate Need)

Customer Service Order Processor Pay Range: $21.00-$23.00

Customer Service Order Processor: 6:00am-3:00pm, Monday-Friday 

Customer Service Order Processor Start Date: ASAP

We are seeking an Customer Service Order Processor for a 6-month temporary opportunity with our client, a leader in hot water systems! The Customer Service Order Processor will be responsible to provide regular dialogue and positive support with customer accounts, wholesalers, sales reps., and sales managers. The Customer Service Order Processor will promote the full range of products to interested customers and help them to identify their needs as well as instructing them through product information. 

The Customer Service Order Processor responsibilities: 

• Answer telephone calls; provide product information, pricing, part numbers, model numbers, and UPC and product description
• Provide delivery, tracking, proof of deliveries, and order confirmations via email, telephone, fax or EDI.
• Respond to customer inquiries and provide a speedy and thorough resolution to customer issues and problems
• Back up to Receptionist for breaks and lunch hours including time off; coordination of time off required
• Responsible for confirming purchase orders from customers/wholesalers using our SAP system
• May participate in assisting with Audits, and file documents onto network server

The Customer Service Order Processor requirements:

• High School graduate
• 3-5 years customer service experience, answering telephone calls within a call center environment
• SAP or CRM experience.
• Effective, extraordinary, advanced customer service and communications skills, ability to prioritize, multitask, have great organizational and verbal and written communications skills
• Good conflict resolution, customer retention and satisfaction skills
• Proficient in Microsoft Word, Excel, Outlook, and Internet searching
• Interpersonal, ambition, strong work ethics, a willingness to learn and self-motivated
• Excellent listening, negotiation and telephone skills. Friendly, passion to help others
• FedEx and Freight logistic shipping. Experience in quoting and creating bills of ladings, and commercial invoices
• Excellent ten key by touch, and 65 WPM and numerical data entry skills

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Job Title: HR Clerk

Pay Rate: $21.50 per hour Schedule: 8:00AM – 5:00PM, Monday - Friday, with alternating Fridays off (On site position) Start Date: ASAP! Hiring Immediately Location: Santa Ana, Ca Helpmates is seeking a detail-oriented customer service focused HR Clerk for a contract opportunity in Santa Ana with our customer, a large government agency! The HR Clerk is responsible for assisting the Human Resources department with performing a variety of office support duties including maintaining, coordinating, and destroying department records according to record retention guidelines. The HR Clerk Requirements:

• 1-3 years of office support experience
• Bilingual Spanish & English skills
• Strong knowledge of MS Word, Excel and Outlook
• Exceptional communication skills both written and verbal
• Types 40-50wpm

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Job Title: Purchasing Supervisor- Urgently Hiring 

Pay: $94,100 - $129,400 Start Date: ASAP We are seeking a Purchasing Supervisor for a direct hire opportunity with our client, a leader in global life sciences located in Irvine, CA! The Supply Assurance Supervisor is responsible for leading a team of Supply Assurance Buyers to ensure the effective management of key suppliers and to drive improvements in delivery performance, product quality, and vendor relationships. This role is pivotal in overseeing supplier audits, vendor performance reviews, and ensuring proactive measures are in place to resolve issues related to product quality and supply chain efficiency. As the Supply Assurance Supervisor, you will work closely with cross-functional teams, including Quality Assurance (QA) and Inventory Planning, to ensure optimal inventory management and timely procurement.  As a Purchasing Supervisor, you will be responsible for:

• Team Leadership & Supervision: Lead, manage, and mentor a team of Supply Assurance Buyers. Provide clear direction, guidance, and support in their day-to-day activities. Foster a collaborative and high-performance team culture.
• Supplier Management: Develop and maintain strong relationships with key suppliers to ensure consistent quality and timely delivery of materials and products.  Work with suppliers to resolve issues and drive continuous improvement in delivery performance and product quality.
• Supplier Audits & Performance Reviews: Lead supplier audits, vendor performance evaluations, and issue corrective action plans. Present results and key performance metrics in the Quarterly Quality Management Review (QQMR) to stakeholders.
• Root Cause Analysis & Corrective Actions: Collaborate with Quality Assurance (QA) to investigate product quality failures, perform root cause analysis, and implement corrective and preventive actions to mitigate risks and improve product performance.
• Inventory & Spare Parts Management: Review and analyze data from Inventory Planning to provide recommendations on spare parts ordering, ensuring optimal inventory levels and minimizing stockouts.
• Procurement & Purchasing: Expedite and issue purchase orders, ensuring that procurement activities are carried out efficiently and in alignment with organizational goals.
• Reporting & Data Analysis: Compile and analyze supply chain data, providing insights on performance trends and areas for improvement. Use advanced critical thinking skills to recommend and implement data-driven solutions.
• Collaboration & Communication: Communicate effectively with internal teams, such as Engineering, QA, and Inventory Planning, to ensure that supply chain activities are aligned with broader business objectives. Act as a confident negotiator in supplier discussions, ensuring the company’s interests are well represented.
• Compliance & Best Practices: Ensure compliance with company policies, industry best practices, and regulatory requirements in all supply assurance activities.

The ideal candidate for this role will have: 

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. An equivalent combination of education and experience will also be considered.
• Minimum of 5+ years of experience in supply chain management, purchasing, or a related field. Experience in expediting and issuing purchase orders is essential.
• Certified Purchasing Manager (CPM) and/or Certified in Production and Inventory Management (CPIM) certification preferred.
• Advanced knowledge of purchasing/materials management principles and best practices.
• Strong critical thinking and problem-solving skills with a proactive approach to issue resolution.
• Expertise in using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, and Access) at an advanced level.
• Excellent oral and written communication skills, with the ability to present complex information clearly and confidently.
• Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize effectively.
• Confident negotiator with the ability to manage supplier relationships and resolve disputes.
• Experience in a manufacturing or technical industry is a plus.
• Familiarity with enterprise resource planning (ERP) systems and inventory management software.  SAP Preferred.
• Experience with root cause analysis methodologies (e.g., 5 Whys, Fishbone diagram).
• Occasional travel may be required for supplier visits, audits, and meetings.

Benefits:

• Competitive medical plans, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave
• Retirement plan: 401k plus profit sharing, an employee stock purchase program
• Extensive learning and development opportunities, education benefits
• Paid time off

Ready to take the next step? Apply now for this Supply Assurance Supervisor role in Irvine, CA—or contact us to learn more!

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Job Title: Repair Services Technician (Immediate Need)

Repair Services Technician Pay: $19.69-$26.25 Repair Services Technician: Monday - Friday 7:30am- 4:30pm Repair Services Technician Start Date: ASAP We are seeking a Repair Services Technician for a long term position with our client, a leading designer and manufacturer of power testing instruments and systems located in Lake Forest, CA. The Repair Services Technician will interface with the Service Repair Manager to determine if the issue is within design specification, is a design flaw, or is being used for the proper application to validate under warranty or out of warranty status of repairs, and conduct the repair, calibration, cleanup and final testing of these units. The Repair Services Technician  must be able to absorb and understand applications such as LEDs, electric cars, fuel cells, power supplies, battery regen systems etc.  The Repair Services Technician Responsibilities:

• Ensure RMA repairs and calibrations are completed per 8-10 day repair goals.
• Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.
• Assist Service Repair Manager in material control and planning functions to support Repair Process.
• Maintain and improve on department Key Performance Repair Indicators (KPI’s).
• Handle escalated customer issues replicating customer setup to ascertain problem
• Read schematics, apply electrical/electronic principles and troubleshoot instruments to board or component level where applicable to the support team of Service Technicians.
• Understand and apply AC theory to customer issues involving AC power test instruments duplicating customer setups to assess issue
• Ability to run Calibrations functions on a variety of instruments and equipment.
• Maintain a clean, organized and professional work environment, with Safety as the key focus.
• Diligent in solving and following up on customer issues
• Effective time management in an effort to meet or beat resolution time
• Work within prescribed electrical safety rules established by OSHA and Quality guidelines

The Repair Services Technician Qualifications:

• 3-4 years or more experience in AC power electronics 
• AA or Bachelor’s degree, desired
• Ability to work in a fast moving Repair Lab with a lab team.
• Working knowledge of electrical instrument calibration for power, medical and battery systems.
• Working knowledge of inventory management and control is required to perform daily repair tasks.
• Capacity to work under tight or shifting deadlines and adhere to procedures
• Professional level verbal and written communication skills. 
• Detail Oriented.
• Proficient in MS Office, and basic computer skills.

If you believe you are a qualified candidate for this Repair Services Technician position, please apply below on our website! 

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Job Title: Accounts Payable Clerk (Immediate Need)

Pay Range: $27.88- $30.02 Work Schedule: 8:00am-5:00pm, Monday-Friday  Start Date: ASAP We are seeking a Temp Accounts Payable Clerk for a 6 month contract opportunity for a reputable water utlility company located in Irvine, California.  Accounts Payable Clerk Key Responsibilities:  Processes initial approval process for accounts payable; enters receiving documents and invoices into accounts payable module, verifies accuracy of invoices, packing slips, purchase orders, and inventory orders; resolves discrepancies; obtains documentation/signatures as necessary to ensure proper approval and verification has been met to pay all invoices. • Enters data into Great Plains • Prepares, maintains, and/or verifies a variety of accounting, financial, and statistical records, ledgers, logs, and files. • Gathers and organizes data to assist staff in the preparation of reports and recommendations. Accounts Payable Clerk Skills and Experience:   Two (2) years of clerical and routine technical accounting experience involving the maintenance and posting of accounting, financial, and/or statistical records. Great Plains experience desired Excellent attention to detail and communication skills If you believe you are a qualified candidate for our Accounts Payable Clerk, please click apply below to apply on our website!

Job Title: Material Handler/Forklift Driver Lead (Immediate Need)

Pay Range: $21.00 hourly Hours: 10:15am-7:00pm, Monday-Friday  Start Date: ASAP We are seeking a flexible, hands on Material Handler/Forklift Driver Lead for a long term opportunity with our customer, a leader in mobile computing accessories in Anaheim, CA! The Material Handler/Forklift Driver Lead will be responsible to safely operate a sit-down forklift and will assist with a variety of duties around the fast-paced warehouse, as needed! This is a Material Handler/Forklift Driver Lead position located in Anaheim, CA! As a Material Handler/Forklift Driver Lead, you will be responsible for:

• Safely operating a sit-down forklift in a fast paced, busy warehouse environment moving goods around the warehouse
• Loading/unload trucks, assisting with inventory and preparing pallets for shipments.
• Scan product in/out using a RF Scanner
• QC of inbound/outbound shipments 
• Delegate tasks, monitor productivity, resolve issues and maintain a clean and organized workspace.

The ideal candidate will have:

• 3+ years of lead/supervisory work experience in a distribution environment.
• Strong attention to detail.
• Must be team-oriented and willing to be flexible to assisting in other areas within the warehouse, as needed. This is a hands on Lead position.
• Must demonstrate initiative and desire to work in a dynamic work environment with multiple demands.  
• Must be able to lift 25lbs.and perform a variety of physical activities to include walking and standing at a workstation 
• Must be able to work 10:15am-7:00pm Monday-Friday with a 45 minute lunch

Benefits:

• Enjoy affordable health and prescription coverage with no waiting period
• Benefits offered by the employer once hired permanently
• Ask us about our Referral Bonus Program to earn extra cash. 
• Ready to take the next step?

Apply now for this Material Handler/Forklift Driver Lead  role in Anaheim, CA —or contact us to learn more!

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Job Title: Sales Support Specialist (Immediate Need)

Pay Range: $22.00-$27.00 per hour Work Schedule: 8:00am-5:00pm, Monday-Friday Start Date: ASAP We are seeking a Sales Support Specialist for a 100% remote temporary opportunity with our client, a well known insurance organization! The Sales Support Specialist will be responsible to streamline workflow in the Sales Department and assist Sales Reps as needed with quotes, sales and services of small group and group-related products. In addition, the Sales Support Specialist will review group applications based on carrier guidelines and follow up with Brokers and Sales Reps for pending items. The Sales Support Specialist job duties: 

• Review quote requests for required information: ER zip, EE info etc. and oversee submission and accurate receipt from Shared Services.
• Report quote errors to RVP (shared services).
• Assist with sales teams quotes, sales and services of group health and ancillary products.
• Create spreadsheets in both market segments for medical and ancillary.
• Process New Hire Worksheets.
• Assist other departments, as needed

The Sales Support Specialist requirements:

• High School Diploma or equivalent required.
• BA/BS in a business-related field or equivalent experience desired.
• 3-5+ years of previous sales support experience
• 1-2 years of experience with group insurance preferred.
• Must have strong people skills, strong phone skills and ability to prioritize.
• Must be detail-oriented, able to work independently in a fast-paced environment with constantly changing parameters.
• Must be proficient in Word and Excel.

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