Beverly Church

Guest Service Associate — Urgently hiring  Guest Service Associate in Los Angeles!

Job Title: Guest Service Associate

Pay: $19.50 per hour Hours: Saturday & Sunday (2nd Shift) Start Date: ASAP

Looking for a rewarding role where you can support families and make a meaningful difference? Join a compassionate organization dedicated to serving those in need as a Guest Service Associate in Los Angeles, CA, and experience the satisfaction of helping others every day. This position offers a unique opportunity to work in a supportive environment while making a tangible impact in the community.

As a Guest Service Associate, you'll be a vital part of maintaining a safe, clean, and welcoming space for families. You'll support daily operations, ensure safety protocols are followed, and assist families and staff with their needs. Collaborating closely with the Family Services team, you'll help create a positive environment that promotes comfort and well-being for all residents.

What You'll Do

As a Guest Service Associate, you will be responsible for:

• Greeting and connecting with staff and families at the start and end of each shift to share important information.
• Maintaining a secure, welcoming environment by conducting regular safety inspections and ensuring communal areas are tidy.
• Logging and addressing maintenance issues reported during routine inspections to ensure safety and comfort.
• Staying available for families by carrying a duty cell phone and responding promptly to emergencies or questions.
• Receiving, logging, and distributing mail, packages, and deliveries for families and staff.
• Supporting cleanliness and organization in common areas such as the lobby, kitchen, and dining spaces by unloading dishwashers and helping with meal prep.
• Restocking supplies like toiletries, laundry items, and household essentials to ensure resources are always available.
• Monitoring inventory and maintaining high standards of hygiene in shared spaces.
• Responding empathetically and professionally to family inquiries and emergencies.
• Assisting with family check-ins and check-outs, preparing welcome materials, and managing visitor safety protocols such as health screening and mask-wearing.
• Managing requests and deliveries from families, helping to enhance their overall experience and well-being.

What You'll Bring

The ideal candidate for this role will have:

• Prior experience in customer service or administrative roles.
• Strong organizational and problem-solving skills with attention to detail.
• Compassionate communication and the ability to handle challenging situations with professionalism.
• Interest in supporting families and children from diverse backgrounds.
• Ability to work independently and as part of a team.
• Reliable with a positive attitude and a proactive approach to the needs of residents.

Why Join Us in Los Angeles?

• Be part of a supportive team where your work truly makes a difference.
• Enjoy competitive pay along with comprehensive health benefits from day one.
• Access unique opportunities for career growth and professional development.
• Contribute to a community-focused environment that values empathy and teamwork.

Location & Schedule:

This on-site position is located in Los Angeles, CA. The shift is a late-night schedule, Monday through Friday, offering a consistent routine to support work-life balance.

Ready to Take the Next Step?

If you’re excited to start a rewarding career as a Guest Service Associate in Los Angeles, apply today or contact our recruiting team to learn more. Don’t delay—we’re hiring now!