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Recognition for Erin's Outstanding Professionalism | Regarding PacificSource Opportunity
I am writing to you today not only regarding a recent job opportunity but, more importantly, to commend the exceptional performance of your employee, Erin.
I was recently connected with Erin regarding the Remote Behavioral Health Case Manager position at PacificSource. Throughout our interactions, Erin demonstrated a level of professionalism and skill that is truly remarkable. She was highly empathetic and caring, giving me the space to think through the opportunity thoroughly. Her verbal and written communication was excellent, clear, and timely. She thoroughly explained every detail and has been a passionate advocate, genuinely trying to find the best match for both the company and for me as a potential employee. She has been exemplary in every area and has demonstrated a high level of experience and efficiency.
It is because of Erin's thoroughness and clarity that I was able to gain a deep understanding of the role. Upon reflection, I feel that my skillset—14 years of experience including supervision, program development, and directorship—is better suited for a more senior, strategic position within PacificSource, such as a Behavioral Health Supervisor, Program Manager, or a role in Quality Improvement.
I have respectfully withdrawn my application for the Case Manager role but remain very interested in a remote position with PacificSource that aligns with my background. I trust Erin's and your expertise to help identify such an opportunity.
Thank you for fostering a team that includes such a talented and professional individual. Erin is a tremendous asset to Healthcare Support.
Sincerely,
Saira Khan 224-440-2665 [email protected]
Mark has been consistent with following up and has thoroughly explained the position to me in addition to answering my questions. I’m extremely pleased with his professionalism.