HealthCare Support Staffing

Customer Care Specialist ( Remote ) HealthCare Support is actively seeking multiple Customer Care Specialist ( Remote ) to fill a large start class October 12th with our prestigious healthcare client.    Daily Responsibilities for Customer Care Specialist ( Remote )

• Resolve member or provider routine service inquiries; examples include claims processing, member benefit education, contracting and credentialing requests, eligibility inquiries, and transportation arrangements
• Ensure all HIPAA and State requirements/regulations are always adhered to
• Build and strengthen member or provider relationships by providing quality customer service.
• Monday to Friday 8AM - 5PM/Remote

Required Qualifications for Customer Care Specialist ( Remote )

• High school diploma or GED
• 1+ year of call center Medicare/Medicaid Experience
• Computer savvy- ability to navigate through multiple programs
• Ability to type 35wpm or mor

Benefits for Customer Care Specialist ( Remote )

• Health Insurance
• Dental Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• Access to Investment Accounts
• Career and educational tools within our Ingenovis ACT (advocacy) Program

Pay Details: $17 - $18/ Hour Interested in Being Considered? If you are interested in applying to this position, please click Apply Now for immediate consideration. For additional questions, you may contact us at [email protected]. Please include your phone number, Job Title, and location and our recruiters will reach out. Healthcare Support Staffing, LLC is an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.