HealthCare Support Staffing

NEW!  

Resume Requirements:

• Legal First, Middle, and Last Name
• Phone number on resume
• No HSS Letterhead
• Need City, State, and Zip Code at top of resume
• Need licensure number and info added for any licensed candidates
• MUST make sure employment dates and employer names are accurate. We run an employment verification during onboarding that will go based on the dates on the resume. 

Submittal Requirements, need answers to these questions:

• Legal First, Middle, and Last Name
• Is candidate a veteran?

HSS Job Title: LVN Care Manager Company Job Title: Temporary Care Manager, LVN Working with HR, Brian Sanchez, Manager is Sarah Valdizon Req: 2026-6763 Background Check requirements: Criminal, Education Verification Employment Verification, DMV report, Drug Test, Physical Abilities Test required  # of Openings: 1 position If Contract, Length of Assignment: 6 month contract MU: 46%  Compensation Notes: $30.72/hour (salary grade 112)  Shift: M-F, 8-5 PST Start Date: will confirm once clear Interview Times/Interviewer: Teams interview with hiring manager Location: Remote - Need to be within 1-2 hours of 10801 6th St STE 120, Rancho Cucamonga, CA 91730. Training and occasional meetings will be in office This position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.) Minimum Education/Licensures/Qualifications:

• High school diploma or GED
• Must have a valid California Driver’s license
• LVN in California 
• 3+ years of care management experience
• 1+ years of clinical experience in and acute care facility, skilled nursing facility, home health or clinic setting
• Soft skills: strong communication skills, team player, ability to engage members and providers on the phone
• Computer Skills: Excel, Word, Outlook
• Candidate must occasionally lift or move up to twenty-five (25) pounds

Preferred but not a must:

• HMO and MCO experience

Types of Candidates to Submit to Sales Rep:  Best Candidate: LVN Case Manager from another MCO Second Best Candidate: LVN Case Manager from home health Third Best Candidate: LVN Case Manager from hospital setting or other clinical setting   Day to Day Duties:

• Position Summary/Position
• Under the general direction of department leadership, the Care Manager, LVN is responsible for working directly with the IEHP members, IPA medical groups, providers, hospitals, community agencies, and other entities supporting member care to ensure coordinated care and serve as a resource person for internal and external entities. The Care Manager, LVN works closely with the multidisciplinary care team to support members during the care coordination and care management process.

Major Functions (Duties and Responsibilities)

• Serve as a resource for IEHP members and providers for care management and care coordination.
• Screen members for appropriate care management needs, documenting findings and communicating with the rest of the care team. Use approved screening tools which contribute to the assessment (i.e., Health Risk Assessment or other designed tools).
• Contribute to the development and modification of the Individualized Care Plan (ICP) including:
  • Review ICP recommendations with RN Care Manager Team Member and other Interdisciplinary Care Team (ICT) members as appropriate.
  • Educate members according to approved plan and material content.
  • Communicate unexpected results with RN Care Manager Team Member and other ICT members as appropriate.
• Assist members with immediate needs with regard to access, referrals and authorizations. Act as a member advocate at all times. Assist with the coordination of medical and behavioral health access issues with PCP offices, specialists, and ancillary services.
• Model the highest ethical behavior in relationships with co-workers, supervisors, members, providers, and colleagues in the community.
• Build and maintain a positive working relationship with providers, community agencies, and internal colleagues through all modes of communication (e.g., communication via in-person, over the phone, and through digital means such as email and fax). Promote a collaborative and effective working environment within the Team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on member case discussions.
• Engage with members, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) that promotes collaboration between the member and his or her medical/behavioral team, as well as to increase the member’s sense of control over their whole health.
• Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as by identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving member health outcomes.
• Perform any other duties as required to ensure Health Plan operations and department business needs are successful.

Sample Resume:  RELEVANT SKILL SET  •    Licensed Vocational Nurse (LVN) with 10+ years of experience in home health, acute care, assisted living, and patient education.   •    Skilled in managing clinical documentation, medication administration, and interdisciplinary care coordination.   •    Assessed patients, developed care plans, and coordinated interdisciplinary care. •     Certified in Care Coordination with hands-on experience using multiple   •    EMRs, including Matrix, NextGen, PointClickCare, and Stigma.   •    Passionate about delivering safe, effective, and compassionate patient care.    PROFESSIONAL EXPERIENCE  LVN Home Health Nurse – Visiting Nurse (PRN)  Brio Home Health | Chino, CA October 2024 – Present  •    Administered medications, managed wound care, and collected sterile urinary catheter samples.  •    Monitored vital signs, conducted patient assessments, and documented interventions.  •    Educated patients and families on medication use, chronic disease management (diabetes, hypertension), and fall prevention.  •    Conducted diagnostic testing and assessed needs for mobility aids and assistive devices.    LVN Case Manager (Contract - LOA Coverage)  NovaCare | Upland, CA  January 2025 – May 2025  •    Assessed patients' needs, developing care plans, coordinating with healthcare providers, and ensuring patients receive appropriate and timely care in their homes.  •    Ensured chart compliance with Medicare regulations and completed follow-ups on physician orders.  •    Educated patients and caregivers on diagnoses, treatment plans, and home health philosophy.  •    Maintained communication with physicians, healthcare providers, therapists, and social workers to ensure continuity of care.    LVN – Clinical Rotation  Las Colinas Post Acute | Ontario, CA January 2020 – October 2024  •    Delivered patient care under RN supervision, including G-tube feedings and catheter procedures.  •    Performed immunizations, diagnostic tests (BP, glucose, EKG), and infection control protocols.  •    Assisted physicians with patient exams and documented care using EMRs.  •    Supported care planning and educated patients and families on self-care practices.    EDUCATION  Associate Degree in Nursing  Pacific College, Ontario, CA    Medical Assistant Nursing (Trade School)  Allegiance Career Institute, Santa Ana, CA    Medical Assistant Certificate  North-West College, Pomona, CA    High School Diploma  Montclair High School, Montclair, CA