Sylvia Bier

About the Role

Our client, a mission-driven healthcare and nonprofit organization, is seeking a Director of Information Technology & Health Systems to lead enterprise technology operations and healthcare systems strategy.

This senior-level leadership role combines hands-on technical expertise with strategic oversight, ensuring technology supports operational excellence, regulatory compliance, and high-quality care delivery. The Director will oversee enterprise infrastructure, cybersecurity, IT operations, and Electronic Health Record (EHR) systems while partnering closely with clinical, administrative, and executive leadership.

This is a fully onsite position in Middletown, NY.

Key Responsibilities

Technology Leadership & Strategy

• Develop and execute the organization’s IT strategy in alignment with operational goals and long-term growth.
• Partner with executive leadership on digital transformation initiatives, technology investments, and process improvements.
• Identify opportunities to improve efficiency, service delivery, and user experience through technology.

Infrastructure & IT Operations

• Oversee enterprise IT infrastructure including networks, servers, endpoints, backups, and cloud systems.
• Ensure systems remain secure, scalable, and highly available.
• Manage day-to-day IT operations including helpdesk support, device management, onboarding/offboarding, and vendor coordination.

Healthcare Technology & EHR Systems

• Lead administration and optimization of EHR platforms and supporting clinical applications.
• Partner with clinical teams to align technology with care workflows, reporting requirements, and operational needs.
• Drive interoperability, data integrity, and system usability across healthcare systems.

Cybersecurity, Governance & Compliance

• Maintain strong IT governance practices including cybersecurity, access controls, disaster recovery, and business continuity planning.
• Ensure compliance with healthcare security and privacy standards, including HIPAA.
• Develop and maintain IT policies, procedures, and risk mitigation strategies.

Leadership & Vendor Management

• Lead and mentor a small, high-performing IT team.
• Manage third-party vendors and service providers, ensuring quality, cost-efficiency, and contract performance.
• Foster a culture of accountability, continuous improvement, and strong customer service.

Required Experience

• 8+ years of progressive IT experience, including hands-on infrastructure management.
• 3+ years leading enterprise IT operations and technical teams.
• Experience supporting or managing Electronic Health Record (EHR) platforms such as Epic, Netsmart, NextGen, or similar systems.
• Strong understanding of enterprise infrastructure, cybersecurity, cloud systems, backups, patch management, and endpoint support.
• Working knowledge of HIPAA compliance and healthcare security standards.
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Information Systems, or related field.
• Experience leading IT initiatives in healthcare, nonprofit, or highly regulated environments.
• Industry certifications such as PMP, ITIL, Azure, or related credentials.
• Experience managing multiple initiatives in fast-paced, mission-driven organizations.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:https://bmarkits.com/privacy-policy/

Applications Support Technical Lead — Data Analytics / Azure / Databricks

Our client, a prestigious global firm, we seeking an experienced Applications Support Technical Lead for a long-term contract opportunity supporting global, Azure-based data analytics platforms. This is a hybrid role requiring 3 days per week onsite.

This is a hands-on technical leadership position focused on complex incident resolution, data platform troubleshooting, large dataset support, and root-cause analysis across modern Azure data environments.

The right candidate will serve as an escalation lead for challenging production issues involving large datasets, data pipelines, performance bottlenecks, configuration problems, and data-processing failures. You will work closely with support analysts, engineering teams, and product stakeholders to diagnose issues, guide resolution, and help create durable fixes.

This is a hybrid role with 3 days per week onsite. Key Responsibilities

• Lead technical support and escalation for complex data analytics application issues

• Troubleshoot large-scale data processing problems involving volume, performance, data quality, configuration, and transformation logic

• Investigate issues across Azure data services, Databricks, PySpark, SQL Server/DWH, ADLS, Delta, and Parquet

• Diagnose ETL, reporting, dataset upload, and data movement issues across cloud-based platforms

• Use advanced T-SQL skills to analyze, tune, and resolve production data issues

• Create reusable troubleshooting assets, including runbooks, query packs, diagnostics, and support documentation

• Coach analysts and partner with engineering/product teams to drive root-cause closure

Required Experience

• 8+ years of experience in application support, technical lead, data platform support, or production troubleshooting roles

• Strong hands-on experience with Azure data engineering and Python

• Working knowledge of Databricks and PySpark

• Strong T-SQL / data warehouse background, including stored procedures, functions, execution plans, indexing, CTEs, temp tables, and performance tuning

• Experience troubleshooting large datasets, data pipelines, ETL workflows, and reporting issues

• Strong understanding of relational database concepts and modern data platform support

• Excellent communication skills with the ability to explain complex technical issues clearly

Nice to Have

• Azure Data Factory experience

• ADLS file format expertise: Parquet/Delta vs. CSV/Excel

• Power BI, Alteryx, or advanced Excel

• MSBI / SSIS background

• ERP data experience with SAP or Oracle

• Basic accounting or financial dataset knowledge

  By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:https://bmarkits.com/privacy-policy/

Vice President, AI Engineer -  Full Time - Hybrid About the Role Our client, a leading NYC fintech firm, is hiring a VP, AI Engineer to lead the design and delivery of production-grade AI systems that drive measurable business outcomes. This is a hands-on technical leadership role for a seasoned engineer who has shipped complex AI systems end-to-end and can translate ambiguous business needs into well-scoped solutions. You will own key workstreams, set technical direction, mentor engineers, and partner directly with business stakeholders to ensure AI capabilities meet production standards for reliability, scalability, and measurability. What You'll Do

• Lead the architecture and delivery of production AI systems;  document intelligence (IDP), knowledge systems and agentic orchestration.
• Own AI projects end-to-end: scoping, stakeholder alignment, design, deployment, monitoring and continuous improvement.
• Drive technical and architectural decisions (API design, system decomposition, evaluation strategy, infrastructure) that raise the quality bar across the platform.
• Build robust evaluation frameworks - statistically sound metrics, benchmark datasets and strict versioning for reproducibility and continuous improvement.
• Partner with Operations, Legal, Product and Business teams to identify opportunities and communicate tradeoffs and mentor engineers through code and design review.

What You'll Bring — Required

• 7+ years building production AI/ML systems, including AWS or cloud-native patterns for AI/ML workloads.
• Strong Python and software engineering best practices (source control, CI/CD, testing, documentation).
• Deep expertise in at least one of: LLM-based systems (fine-tuning, inference optimization, prompt engineering, transformers/vLLM/agentic frameworks); document intelligence/IDP; or ML system design (training pipelines, model serving, evaluation infrastructure).
• Experience operating end-to-end ML pipelines in production (MLOps).
• Solid fundamentals in statistics, experimentation, and data quality, with rigorous reasoning about metrics and the limits of AI systems.
• Track record leading technical design, mentoring engineers, and driving architectural decisions within a team.
• Strong written and verbal communication across technical and non-technical audiences.

Preferred

• Familiarity with agentic architectures and protocols (e.g., MCP, A2A) or multi-step, tool-using workflows.
• LLM cost and latency optimization at scale (quantization, batching, model routing).
• Financial services or FinTech experience, particularly in document-heavy or compliance-sensitive domains.
• Open-source contributions or published technical writing in applied AI.

Compensation

• Base salary $200,000–$250,000 plus bonus and equity.
• Hybrid schedule: in office Monday–Thursday with the flexibility to work remotely on Friday.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:https://bmarkits.com/privacy-policy/

Overview

Our direct client seeking a hands-on Director of Enterprise Systems to lead and evolve their technology environment while helping drive the next phase of growth through automation, AI, and business-focused technology initiatives.

This role serves as a strategic partner to leadership, aligning systems, vendors, and technology investments with business priorities. The ideal candidate combines strong technical and infrastructure expertise with the ability to identify opportunities where technology, automation, and AI can improve efficiency, decision-making, and execution across the organization.

This is a highly visible role within a lean team environment. Success requires both strategic thinking and a willingness to roll up your sleeves to help solve complex technology challenges when needed.

Responsibilities Technology Strategy & Business Enablement

• Own and execute the organization's technology strategy, aligning initiatives with business goals and long-term growth objectives
• Partner closely with leadership to identify opportunities to improve operational efficiency, decision-making, and execution through technology
• Evaluate emerging technologies, automation opportunities, and AI solutions that can create measurable business value
• Develop and drive an AI adoption roadmap, identifying practical use cases and ensuring successful implementation across the organization
• Communicate technology initiatives, priorities, and ROI to executive leadership

Systems, Automation & Innovation

• Own the lifecycle of core business systems, including evaluation, implementation, integration, enhancement, and optimization
• Lead automation initiatives that reduce manual processes and improve operational performance
• Ensure systems architecture supports scalable growth and future AI capabilities
• Continuously assess and improve technology platforms to support evolving business needs

IT Operations & Infrastructure

• Provide oversight of infrastructure, cloud platforms, networks, and enterprise systems to ensure reliability, performance, and scalability
• Lead resolution of complex technology issues and critical business-impacting incidents
• Partner with technical staff and vendors to maintain secure and efficient operations
• Maintain disaster recovery and business continuity capabilities

Cybersecurity & Risk Management

• Develop and maintain cybersecurity policies, controls, and risk management practices
• Support compliance initiatives, audits, and security assessments
• Ensure technology environments follow industry best practices for security and governance

Vendor Management & Governance

• Manage relationships with technology vendors, service providers, and external partners
• Evaluate vendor performance, negotiate contracts, and ensure alignment with business objectives
• Manage technology budgets with a focus on ROI and business impact
• Establish technology standards, documentation, and governance processes

Qualifications

• 5-10 years of progressive experience leading technology initiatives, enterprise systems, infrastructure, or IT operations
• Demonstrated experience implementing automation, AI, or digital transformation initiatives that delivered measurable business outcomes
• Strong knowledge of Microsoft 365, Azure, enterprise applications, and hybrid cloud environments
• Experience evaluating, selecting, implementing, and optimizing business systems and technology platforms
• Solid understanding of infrastructure, networking, cybersecurity, and identity management
• Experience managing vendors, technology budgets, and third-party service providers
• Familiarity with IT service management and project delivery methodologies
• Relevant technical certifications are a plus

What We're Looking For

• A hands-on technology leader who enjoys building solutions, not just managing them
• Strong communicator who can work effectively with technical teams, business stakeholders, and executive leadership
• Comfortable operating in a fast-moving environment where priorities can evolve and decisions must be made with incomplete information
• Confident and collaborative, with the ability to influence without creating friction
• Naturally curious about emerging technologies and passionate about using AI and automation to solve business challenges
• Organized, adaptable, and capable of managing multiple priorities simultaneously

Apply today for immediate consideration! This is an immediate interview and hire opportunity

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Benchmark IT, LLC and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: https://bmarkits.com/privacy-policy/