Service Engineers – Join a Leading Name in Critical Power
If you’re passionate about critical power solutions and want to help us raise the bar even higher, we’d love to hear from you.
At P&I, we don’t just provide critical power solutions—we deliver peace of mind. Since 1999, we’ve grown from a small business into one of the UK’s leading independent suppliers of generators and UPS systems. Our mission is simple: to ensure our customers have power when they need it most.
We’re excited about what lies ahead as we continue to grow, evolve, and make a meaningful impact on our industry and community. Joining P&I means being part of a team where your expertise is valued, and you’re empowered to succeed.
The Role
As a Service Engineer, you’ll play a vital role in ensuring our customers’ critical power needs are met. You’ll be responsible for servicing, maintaining, and supporting critical power equipment at customer sites, ensuring systems run smoothly and efficiently.
Your responsibilities will include:
Servicing, maintaining, testing, and repairing generators, UPS, and related systems.
Conducting inspections, site surveys, and load bank testing.
Supporting installations and commissioning of critical power equipment.
Planning and supervising on-site work, always prioritising safety.
Providing technical support and completing accurate service reports.
About You
We’re looking for an experienced and motivated professional with:
Experience of servicing, maintaining and fault diagnostics on Generators and other critical power equipment
An engineering qualification (NVQ Level 3, City & Guilds or similar)
A self-motivated individual with a can-do attitude who is willing to roll up their sleeves
Full UK driving license
Why Join P&I?
We understand the value of our team, and we’re committed to offering:
Competitive pay and benefits that reflect your skills and experience.
Ongoing training and development to support your career progression.
Company Van and laptop
Enhanced holiday
Gym and fitness privileges
Health and Wellbeing benefits including on demand GP services
Employee retail discount schemes
A professional and supportive environment where you can thrive.
This is a fantastic opportunity to make an impact in a dynamic and growing industry while developing your skills in a company that’s committed to your success.
If you’re ready to take the next step in your career, apply now and join us in shaping the future of critical power.
Key responsibilities:
Perform electrical and some small mechanical works required to install and commission generators, control panels, fuel systems and associated critical power equipment.
Ensure all installations comply with current wiring regulations and codes of practice.
Read and interpret electrical schematics and specifications.
Diagnose and resolve electrical and control-system faults during installation, commissioning, and maintenance phases.
Support site surveys and project delivery.
Provide basic technical training for customers on critical power equipment.
Matt explained his business is heavily focused on generator rental/hire, with approximately 70–80 generators currently on fleet, and he is looking for someone with a stronger rental background rather than permanent power/project sales experience. It was clarified that Lisa’s experience appears to lean more towards permanent installations/data centre projects rather than short-term rental solutions, which he feels is a different customer base and sales cycle.
Discussion also covered current recruitment plans. Matt is looking to bring in someone from within the generator/power rental industry to complement recent investment in rental fleet and fuel tanks. Current salesperson in the business came from an electrical background rather than rental.
Matt advised salary could range roughly between £50k–£70k depending on experience and quality of candidate. He currently favours rewarding performance through salary reviews and discretionary/quarterly-style bonuses rather than heavily commission-based structures.
Working arrangement discussed:
Preference for office attendance 1 day per week
Remaining time spent visiting clients/sites and working remotely
Current salesperson operates successfully on this model from North London