Bartech Staffing

Desktop IT Support, Milan, IL Pay Range - $ 26.50-27/hr    Bartech has an excellent contract opportunity with John Deere client for a Desktop IT Support. As a Desktop IT Support located in Milan, IL, you will provide onsite deskside Tier 2 support to the Milan Parts Distribution Center location (as well as other local facilities). Additionally, this role will: Job Description          

• Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix, such as imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
• Documents recording and/or distributing information, with some breadth, depth, and/or frequency of interaction with external contacts (e.g., updating assets in Asset Center, following KB articles for problem resolution).
• Responsible for effective email communications and the ability to create and maintain basic documents/records, including contact lists and incidence reports.
• Recognizes and resolves problems with pre-established and documented solutions, reporting those outside the scope of established procedures.
• Maintains equipment, supplies, data supporting processes or operations, including scheduling routine equipment maintenance, ordering supplies, and monitoring inventory.
• Applies technical knowledge in support of processes or operations such as basic printer operations.  

Job Requirements

• Knowledge of computing and networking concepts and fundamentals – required.
• Experience with AV/Conference Room support is preferred.
• Ability to use standard desktop load applications like Microsoft Office and internet functions.
• Knowledge of agile methodology.
• General overall knowledge of computer security concepts and computer security policies.
• 1 year or more IT experience preferred, but recent college graduates will be considered.
• Candidates must be able to lift up to 50 lbs.
• Metatarsals are required from day 1.
• Minimal travel between other facilities in the Quad Cities area (within 10 miles) using a personal vehicle.
• May be required to travel to support non-local facilities (less than 10% of the time).  

For this opportunity, the successful candidate will be directly employed by Bartech Staffing while providing services to John Deere, who is looking for people who are eligible to work in the US and can start immediately.     Bartech is an established and trusted staffing partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have.     Sounds Interesting? Apply today!    Keywords (2-5)*: IT, support, hardware, software, ServiceNow, computer, networking, Agile, MS Office, installation, IT security