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Bartech Staffing

4.69
from 7567 reviews
 
Job
Property Relations Representative
Canonsburg, United States
CONTRACT
TERMS: contract
Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation’s biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions.  Our client has engaged us to assist them in hiring a contract Property Relations Representative. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you! Job Responsibilities                                               Your specific duties as a Property Relations Representative will include:     
  • Compensation (Range): $28.35 / hour
  • Professionally and effectively handle property owner inquiries and concerns in a call center environment to accurately assess their needs and efficiently problem solve.
  • Create work tasks as necessary to initiate review by our Crown Castle business partners for matters that cannot be readily resolved by the Property Relations team member.
  • Develop and maintain an effective working relationship with various Crown Castle business partners to resolve inquiries in a timely manner
  • Develop a working knowledge of our corporate systems in order to conduct thorough research, provide visibility of correspondence and track issue resolution.
  • Research missing or incorrect property owners personal information and take the appropriate actions to update within our corporate systems.
  • Assist Manager of Property Relations with special projects as assigned.
  • Expectations
  • Delivers even highly complex information in a polished, precise, and compelling manner.
  • Creates rich documents and reports that skillfully and completely deliver the necessary information to stakeholders.
  • Regularly assesses customer service levels and identifies creative, viable ways to drive substantial improvement.
  • Maintain open channels of communication with customers to ensure problems have been resolved to the customers full satisfaction.
  • Is consistently honest and straightforward when working with others; shares uncomfortable information in a clear and helpful manner.
  • Is a trusted role model for team members, showing consistency between words and actions in various situations
  • Establishes a solid reputation for integrity by maintaining high ethical standards and professional codes of conduct.
Job Requirements
  • Knowledge of MS Office Suite programs.
  • Knowledge of JD Edwards is a plus
  • High School Diploma or equivalent
  • Some college preferred
  • Some Real Estate experience preferred
  • Two+ (2) years customer service experience
  • Excellent telephone, written, and oral communication skills
  • Ability to solve problems and diffuse angry landowners while maintaining a pleasant demeanor
  • Knowledge of MS Office Suite of programs
  • Knowledge of JD Edwards is a plus
  • Knowledge of CCISites is a plus
Benefits As a Property Relations Representative with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment. At Impellam Group, we offer a competitive compensation package with benefits including:
  • Medical, dental, and vision
  • 401(k) plan with employee contribution opportunities
  • 529 college savings program
Make the most of your experience! Apply now! For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.  

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