Amy Higgins

We have an excellent hybrid Administrative Assistant opportunity available with our non-profit client in the Oak Brook area. This position will serve as the primary point of contact for inquiries related to the organization's youth programs. 

RESPONSIBILITIES:

• Provide customer service by responding to email and phone inquiries regarding the youth membership programs. 
• Support the manager and specialists with the implementation of department strategies.
• Oversee the processing of department grants, scholarships and reimbursement programs.
• Process maintenance requests, including but not limited to sponsorship transfers, name changes, type changes, track changes, reinstatements, and cancellations, as well as material requests.
• Oversee the club officer and district/multiple district chairperson appointments.
• Support the administration of appointing volunteers leadership positions by verifying membership status and history, and preparing necessary onboarding and off-boarding materials.

• High school diploma or equivalent required.
• A minimum of three to five years of experience in a responsible administrative/customer service role.
• Experience supporting multi-cultural field-based teams and working with youth programs preferred.
• Intermediate working knowledge of Microsoft Word, Excel, PowerPoint and Outlook required. Experience with Salesforce preferred.
• Excellent time management and project management skills
• Ability to handle a number of administrative functions independently with a strong attention to detail.
• Exceptional communication skills both written and verbal.