Rhonda Elliott

A local, respected, Mental Health Therapy Practice, dedicated to providing comprehensive and empathetic care to our local community, is seeking someone passionate about this field of work, who possesses a 'Servant Leader' type of mentality, and who is very detail oriented and customer-care focused, to join their growing team as the Administrative Assistant! This Team who thrives by working together as one, big, happy, 'Work-Family', provides this caliber of service by utilizing empirically validated counseling services to help individuals access their innate ability to heal and improve the quality of their lives.

Duties and Responsibilities for Administrative Assistant:

• Reading over Contracts to Create Objectives
• Formatting Documents
• Answering Phones in a courteous manner, answering questions, solving problems, and/or directing calls accordingly
• Scheduling Appointments for Therapists & Counselors
• Willing and Able to be trained on Medical Billing & Coding
  • Bonus points if that knowledge and ability is already there  
• Making calls to insurance Companies to verify compatibility / benefits / coverage etc.
• Responding to emails in a timely manner
• Reviewing Client Files to ensure completion
•  Making and fulfilling records requests
• Some Cleaning / Organizing / Filing as needed
  • OK with taking out the trash if/when needed
  • ensuring the coffee / tea area is stocked, water is filled etc.
• Planning or Assisting in Planning, Coordinating and Organizing various company events 
• New Hire Paperwork
• Contract Review
• Tracking Training Requirements
• Payroll
• Managing Leave
• Training Budgets
• Policy and Handbook Management

Skills and Qualifications for Administrative Assistant:

• Must be a Trustworthy and Organized individual who has a natural ability to prioritize daily, weekly and monthly tasks appropriately
• Fast learner who is not afraid to ask questions and can take constructive feedback and adjust accordingly
• Must Possess and be able to maintain a Positive Attitude; Treating anyone and everyone, from 'All Walks of Life' courteously and respectfully
• Reliability, Good Attendance and Punctuality is essential in this role
• Proficient with Excel / Google Sheets
• Familiar with or can easily learn Google Suite Applications
• Proficient Typist - 60+ WPM
• College Degree Preferred OR the equivalent in Work Experience within the Medical or Mental Health Field
• Previous, Verifiable experience in an office setting

Job Details for Administrative Assistant:

Temp-Hire Work Schedule: (Some Flexibility with hours - Set Schedule will be determined with Client)