Marissa Logan

Customer Service Administrative Associate — Urgently hiring in Salem! Job Title: Customer Service Administrative Associate Pay: $25-28/hr Hours: Mon-Fri from 7:00am - 3:30pm Start Date: ASAP Looking for a lifestyle/career benefit? Join a local manufacturing company in Salem, OR, as a Customer Service Administrative Associate and make an impact every day. This temp-to-hire role offers a great schedule and an excellent working environment! As a Customer Service Administrative Associate, you'll play a key role in supporting customer needs by providing timely information and handling requests related to product inquiries and orders. You'll collaborate with various departments to ensure customer satisfaction and help maintain smooth operations. What You'll Do As a Customer Service Administrative Associate, you will be responsible for:

• Communicating directly with customers via phone, email, or in person to address questions and concerns
• Supporting on-time delivery goals for both customers and the company
• Coordinating with internal departments to meet customer requirements
• Maintaining accurate and current files for customer accounts
• Accessing and updating supplier accounts in customer portals, ensuring information is accurate and timely
• Logging and reporting all account changes or activity impacts to the General Manager
• Working with the Accounting Department on purchase orders, payment terms, and payments when necessary
• Processing orders, schedule changes, and filling out required documentation
• Preparing and submitting quotes and bids, including gathering information from customers, forwarding specifications to Supply Chain or Engineering, and collaborating with management to establish pricing

What You'll Bring The ideal candidate for this role will have:

• Two years of customer service experience in a manufacturing environment or similar setting (preferred)
• Strong communication skills via email and phone
• Proficiency in Microsoft Office programs, especially Outlook, Excel (intermediate level), and Word
• Excellent organizational skills and attention to detail
• Ability to meet deadlines and prioritize workload with minimal supervision

Why Join Us in Salem?

• Enjoy a comprehensive benefits package upon permanent hire, including medical, dental, vision, prescription plans, FSA, HSA, 401K, group life insurance, long-term disability, and vacation
• Benefit from affordable health and prescription coverage within 30 days of your first paycheck
• Participate in our Referral Bonus Program to earn extra cash

Location & Schedule: This on-site position in Salem, OR, offers a consistent weekday schedule from 7:00am to 3:30pm. Enjoy a supportive work environment in a growing manufacturing setting. Ready to Take the Next Step? If you're ready to start a rewarding career as a Customer Service Administrative Associate in Salem, apply today or contact our recruiting team to learn more! Don’t wait, we’re hiring now! we're hiring now!