Todd Olney

Job Title: Inside Sales Associate - Hiring Now 

Pay: $21 - 24 per hour DOE  Hours: Monday - Friday, 8:00AM - 5:00PM Start Date: ASAP We are seeking an Inside Sales Associate for a Temp-Hire for our client, a local fabrication shop that manufactures steel parts for the gaming industry, located in Eugene, OR.  This is a great opportunity to be a part of a great program and further your career in this industry, located in Eugene, OR.

As a Inside Sales Associate, you will be responsible for:

• Working in conjunction with expediting, planning, Inside Sales Manager and outside sales to keep customer communication up to date and responsive.
• Process PO’s including ensuring documents exists, validating FAI requirements,identifying appropriate dates to drive and commit (can delegate clerical portion of task to front office/quoting)
• Responsible for adjusting dates on MieTrak Sales Order backlog / customer portal (can delegate tasks to front office). Expeditor will be tasked by Inside Sales to provide updated commits to Inside Sales on pull in/push out requests. Expeditor will update WO dates when necessary.
• Works with expeditor to ensure products can be shipped in customer portal when complete, or ensure clear instructions are communicated if completed product should be stored as FGI.
• Liaison for communicating customer needs on a daily basis.
• Escalate to customer buyers/engineering on sales orders on hold. This includes escalating for engineering holds, pricing adjustments, expedite fees, and any other issues preventing us from fully processing PO’s
• A/R Collections – understanding the root cause of the A/R issue and working with accounting / front office to ensure all A/R open issues are resolved and cleared in a timely manner. Escalate to Inside Sales Manager or Sales if after two attempts the customer has not helped to resolve the issue.
• Ensure Lead times are adjusted if necessary (internally or with the customer)
• Provide feedback to the Sales Strategy process including providing feedback to Sales on account status, customer perception, and involvement in process improvement.

The ideal candidate for this role will have: 

• Organization
• Customer Service
• Self-direction skills are all necessary.
• Strong Microsoft Excel skills require
• Personable
• Driven to meet deadlines
• Possess the ability to stay calm in stressful situations.

Benefits:

• Ask us about our Referral Bonus Program to earn extra cash!

Ready to take the next step? Apply now for this Inside Sales Associate role in Eugene—or contact us to learn more!

#STEUG