Are you a detail-oriented and compassionate Patient Admin Specialist with a passion for delivering excellent customer service in fast-paced healthcare environments? We're looking for a driven professional who thrives under pressure, values accuracy, and enjoys being the first point of contact for patients. Join a dynamic team where your work directly impacts patient care and experience—apply now and make a meaningful difference every day!
Job Details:
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Pay: $32.00 per hour - $35.00 per hour
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Schedule: Monday - Friday
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Shifts: 8:30 am - 5:00 pm
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Start Date: 04/06/2026
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End Date: 09/04/2026
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Location: Palo Alto, CA
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Duration: 26 Weeks initially
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Department: Urology
Benefits:
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Competitive pay
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Great working location
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Health/vision/dental/life insurance
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Refer-a-friend bonus*
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Weekly payroll
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24-hour accessibility
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Personalized service
MINIMUM QUALIFICATIONS
Education Qualifications:
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High school diploma required
Experience:
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Minimum 1 year of prior patient registration, admissions, or healthcare administrative experience is required
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Epic is required
Preferred:
- Prior patient scheduling, call center, or healthcare administrative experience
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Knowledge of medical terminology and insurance verification processes
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Experience working in urology department
Responsibilities:
- Schedule and reschedule patient appointments accurately using Epic
- Manage high volumes of inbound and outbound patient calls
- Respond to patient messages and coordinate communication through appropriate systems
- Handle faxes, mail, and medical record requests in a timely manner
- Maintain and update patient information in electronic systems
- Utilize CRM tools to track patient interactions and workflows
- Coordinate with clinical staff to ensure accurate scheduling and patient readiness
- Prioritize tasks effectively in a fast-paced environment
- Deliver excellent customer service while maintaining professionalism and empathy
- Ensure all documentation is accurate and up to date
- Support clinic operations with administrative tasks as needed
About Us:
Power Personnel has been working with healthcare professionals like you since 1994. We are the experts in healthcare staffing in Northern California. That’s why so many hospitals, clinics and healthcare facilities rely on us to fill critical positions. If you want competitive pay, excellent working conditions and a team that supports you, Power Personnel is the place to be!
Refer a friend at
[email protected] and get $250 bonus for every referral!*
*In order to get the bonus, the person referred must work at least 20 shifts.
