Erica Spahr

IDR is seeking a Database Marketing Operations Analyst to join one of our top clients for a fully remote opportunity. This position plays a crucial role in developing and delivering targeted marketing campaign populations for retail direct marketing initiatives, focusing on residential customers, small business customers, and prospects. The company is a leader in the marketing industry, committed to innovative customer engagement and data-driven campaigns.

Position Overview for the Database Marketing Operations Analyst:

• Develops and delivers accurate marketing campaign populations for retail direct marketing initiatives targeting residential and small business customers, as well as prospects.
• Collaborates with marketing teams to interpret campaign objectives, customer eligibility, and business rules, ensuring precise audience targeting.
• Utilizes SAS and UNIX environments to create, maintain, and execute campaign population processes supporting ongoing marketing initiatives.
• Manages multiple campaign projects simultaneously, ensuring accuracy and adherence to deadlines throughout different stages of campaign lifecycle.
• Acts as the primary contact for campaign list development, issue resolution, and quality assurance, ensuring outputs meet business requirements.

Requirements for the Database Marketing Operations Analyst:

• Bachelor’s degree in Marketing, Business, Computer Science, or a quantitative field from an accredited four-year college or university
• 4+ years of experience in direct marketing or marketing analysis, with strong analytical, logical, and problem-solving skills
• Experience using SAS software and working in a UNIX environment
• Thorough understanding of direct marketing, campaign management, customer segmentation, and targeted audience development concepts
• Ability to interpret campaign objectives and translate business requirements, eligibility criteria, and customer rules into accurate campaign populations

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Technical Customer Service Advisor to join one of our top clients in Suwanee, GA. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This is a contract to hire* position; fully onsite in Suwanee, GA paying $18/hr W2. 

Position Overview for the Technical Customer Service Advisor

• Receive inbound inquiries regarding products and services
• Coordinate activities with other departments to meet customer needs and escalate calls to tier 2 support if needed
• Investigate and resolve a variety of technical and non-technical inquiries
• Utilize computer systems to gather information, troubleshoot, monitor calls and check product readiness and status

Required Skills for the Technical Customer Service Advisor:

• 1+ years of professional experience working in a Call Center or customer service
• 1+ years of professional experience, troubleshooting, tech support, or help desk
• Ability to handle customer request via phone calls, chat sessions and emails
• Successful background taking 60+ inbound calls per day
• Excellent communication skills and high level of professionalism
• High Technical Aptitude, troubleshooting experience

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

#LI-Onsite

IDR is seeking a Sr Azure Architect to join one of our top clients for an opportunity in Austin, Texas. This role will lead the design and implementation of enterprise Microsoft Azure solutions, partnering closely with technical and business stakeholders to deliver secure, scalable, and reliable cloud capabilities. You’ll join a mission-driven organization in the healthcare space focused on enabling better outcomes through modern technology.

Position Overview for the Sr Azure Architect:

• Lead end-to-end Azure solution architecture across IaaS, PaaS, and SaaS to meet business and technical objectives
• Serve as a trusted advisor to stakeholders, translating needs into scalable, secure Azure designs and implementation plans
• Provide technical leadership and escalation support for complex architecture and delivery challenges
• Define cloud standards and best practices (governance, security, resiliency), partnering with security and compliance teams as needed
• Contribute to project scoping, documentation, and solution planning in support of delivery and proposals

Requirements for the Sr Azure Architect:

• 10+ years of experience leading enterprise Azure implementations and cloud architecture efforts
• Expert-level experience designing and deploying solutions across the Microsoft Azure platform (IaaS, PaaS, SaaS)
• Strong automation and scripting background (e.g., PowerShell and Infrastructure-as-Code approaches)
• Infrastructure design experience spanning networking, security, and database technologies in enterprise environments
• Advanced knowledge of disaster recovery, business continuity, and risk management principles in cloud environments

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Hybrid

IDR is seeking a Senior Security Consultant / Architect (AUTH0) to join one of our top clients for a remote opportunity. This role involves supporting multiple client projects focused on Auth0 implementations and migrations within the cybersecurity and identity and access management (IAM) industry. The position offers the chance to work on complex, enterprise-level solutions in a dynamic environment.

Position Overview for the SENIOR SECURITY CONSULTANT / ARCHITECT – AUTH0:

• Support clients with Auth0 platform implementations, migrations, and integrations.
• Lead technical discovery, solution design, and customer guidance.
• Architect and implement secure access management solutions.
• Configure authentication, SSO, MFA, federation, and application integrations.
• Troubleshoot and validate migrations, producing technical documentation and guiding engineering teams.

Requirements for the SENIOR SECURITY CONSULTANT / ARCHITECT – AUTH0:

• 7+ years of hands-on Identity & Access Management experience.
• Strong hands-on Auth0 implementation and migration experience.
• Ability to independently architect and implement access management solutions.
• Strong SAML 2.0, OAuth 2.0, and OIDC knowledge.
• Experience with authentication, authorization, SSO, MFA, and federation; application and identity provider integration experience.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Senior Buyer/Planner to join one of our top clients for an opportunity in Brentwood, Tennessee. This role supports a fast-growing organization in the healthcare services industry by ensuring critical supplies and equipment are purchased, planned, and delivered on time. The ideal candidate is a hands-on buyer/planner who can manage end-to-end purchasing execution, partner cross-functionally, and help improve processes as the organization scales.

Position Overview for the Senior Buyer/Planner:

• Own day-to-day purchasing and planning execution across essential equipment, clinical materials, and non-clinical supplies
• Manage the full purchase order lifecycle, including order placement, confirmations, follow-up, and issue resolution
• Drive inventory planning and replenishment strategies to balance service levels and working capital
• Lead supplier performance management, including escalations, risk mitigation, and ongoing vendor communication
• Support process improvement initiatives (SOPs, KPI tracking, and planning discipline) in a growing environment

Requirements for the Senior Buyer/Planner:

• 7+ years of experience in purchasing, procurement, supply planning, inventory management, or supply chain operations
• Strong experience owning the purchase order lifecycle and resolving exceptions (shortages, backorders, expedites, substitutions)
• Advanced Excel skills, including formulas, pivot tables, and lookups, with a data-driven approach to decision-making
• Experience working in ERP/MRP/procurement or inventory systems and adapting to system/process changes
• Excellent communication and stakeholder management skills, including strong supplier/vendor relationship ownership

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Facilities Specialist to join one of our top clients in Brentwood, TN. This role is perfect for a proactive, detail-oriented professional with a background in facilities or building maintenance. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

 

Position Overview/Responsibilities for the Facilities Associate Manager:

 

• Manage the resolution of facility-related repair and maintenance issues associated with our client's owned or leased premises

• Analyze root cause of reported facility issues, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expenses

• Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry

• Develop and expand vendor network to improve performance and reduce cost

• Available to travel as needed, with minimal local store site visits and a couple of trips per year

Required Skills for Facilities Associate Manager:

 

• Minimum 3 years experience in facility or building maintenance, preferably in a multiple unit retail environment

• Proven problem resolution and decision making ability

• Ability to prioritize and manage a large volume of projects in a fast-paced environment

• Proficiency in Microsoft Office products (Word, Excel, and Outlook) is preferred

• High school education or equivalent

   

What’s in it for you?

 

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

   

Why IDR?

 

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

  #LI-Hybrid

IDR is seeking a AWS DevOps Engineer to join one of our top clients in Raleigh, NC as a long term opportunity. If you are looking for an opportunity to join an organization who has invested in bleeding edge technology - Apply today! 

At this time, we are only able to consider candidates who can be employed directly on a W-2 basis. C2C, 1099, and third-party vendor arrangements are not available for this position.

Position Overview for the AWS DevOps Engineer:

• A client of IDR is looking for a Senior Automation Engineer to lead automation of infrastructure provisioning, builds, and deployments for a large enterprise application suite running on AWS. The person will build and maintain Ansible playbooks, manage them through Ansible Tower/AWX, troubleshoot failed deployments, and keep releases consistent across environments. They’ll work with architects, developers, the deployment team, and DBAs to improve CI/CD processes. The role includes evening and weekend on-call as needed.

Required Skills for the AWS DevOps Engineer:

• Ansible: writing and maintaining playbooks and roles, plus Ansible Tower/AWX administration
• AWS infrastructure: EC2, VPC, IAM, and S3, along with provisioning environments
• Linux administration: RHEL/CentOS, shell scripting, and troubleshooting
• CI/CD pipelines: Jenkins, GitLab CI, or Azure DevOps, plus Git and release lifecycle management
• Infrastructure-as-Code and YAML: Terraform or CloudFormation is a plus, along with configuration validation and deployment debugging

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• 401(k) with company match

#LI-Hybrid

IDR is seeking a CRM Campaign Specialist to join one of our top clients for a remote opportunity. In this role, you will build, QA, and deploy email and push notification campaigns while partnering closely with marketing, product, and publishing stakeholders. This is a great opportunity to support high-impact lifecycle and campaign marketing initiatives within a fast-paced digital entertainment/gaming environment.

Position Overview for the CRM Campaign Specialist:

• Create, implement, QA, and manage the delivery of email and push notification campaigns and journeys
• Build and refine audience segmentation to support targeted lifecycle and campaign communications
• Partner with cross-functional teams (marketing, product, publishing, creative, localization) to plan and execute campaigns end-to-end
• Consolidate campaign reporting, analyze performance, and translate results into actionable optimization recommendations
• Support experimentation and A/B testing to improve engagement and player/customer outcomes while maintaining privacy compliance

Requirements for the CRM Campaign Specialist:

• 3+ years of hands-on experience executing CRM and email marketing campaigns in tools such as Salesforce Marketing Cloud, Iterable, Braze, or SendGrid
• Proven track record of measurable impact from CRM/email/push campaigns you directly owned or led
• Strong understanding of A/B testing, experimentation, and campaign optimization best practices
• Demonstrated ability to collaborate effectively with cross-functional partners and manage timelines across multiple stakeholders
• Ability to troubleshoot and QA campaign builds (including template/content issues) to ensure accurate targeting, rendering, and deployment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Specialty Physician Coder to join one of our top clients for a remote opportunity. This role involves working within a healthcare setting focused on specialty physician coding, ensuring accurate and compliant coding practices to support revenue cycle management. The organization is a leader in the healthcare industry, committed to quality and compliance in clinical documentation and billing.

Position Overview for the Specialty Physician Coder:

• Review specialty coding and billing across physician office, hospital, and surgical settings.
• Assign and validate ICD-10-CM, CPT, and HCPCS codes based on clinical documentation.
• Review procedure reports, charge edits, missing charges, and denial trends.
• Partner with physicians on coding accuracy, compliance, and reimbursement.
• Support coding quality and revenue cycle initiatives.

Requirements for the Specialty Physician Coder:

• 3+ years of professional medical coding experience.
• 1+ year of specialty physician coding experience.
• CPC or CCS certification.
• Epic experience.
• Strong knowledge of ICD-10-CM, CPT, and HCPCS.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $40/hr W2 #LI-Remote