Mary Paretti

IDR is seeking a IT Program Manager (Healthcare) to join one of our top clients for a Direct Hire opportunity in the Dallas, TX area.

Overview:

The IT Program Manager oversees end-to-end delivery of strategic clinical initiatives across assigned service lines, ensuring programs achieve targeted business outcomes. Partnering closely with Portfolio Owners, this role bridges strategy and execution—guiding teams from ideation through implementation, operational support, and KPI measurement.

Requirements for the IT Program Manager (Healthcare):

• 8+ years of large scale and complex project implementation exp focused on clinical solutions within healthcare. 
• 6+ years of experience with Cerner (now Oracle Health)
• 2+ years of strategic program management exp, managing multiple projects simultaneously. 
• Expertise in EHR systems is a must

What's in it for you?

• Competitive hourly rate

• Opportunity to work with a leading healthcare organization • Flexible schedule, with remote work options after initial 3-month period

Why IDR?

• 20+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program • Dedicated Engagement Manager committed to your success #LI-Onsite

IDR is seeking a Network Engineer to join one of our top clients for an opportunity in McKinney, TX. In this role, you will design, support, and optimize an enterprise network environment spanning data, voice, video, wired, and wireless infrastructure. You’ll partner with cross-functional IT teams and vendors to troubleshoot performance, implement upgrades, and ensure reliable connectivity for a high-availability public-sector style environment.

Position Overview for the Network Engineer:

• Design, administer, and support enterprise LAN/WAN, wireless, and voice network infrastructure to ensure reliable connectivity and performance
• Gather business and technical requirements, evaluate options, and recommend scalable network solutions aligned to organizational needs
• Configure, monitor, and troubleshoot network hardware and services, driving timely resolution of incidents and service requests
• Coordinate hardware/software/firmware upgrades and capacity improvements while maintaining strong operational stability
• Maintain accurate network documentation including diagrams, inventories, procedures, and ticketing system updates

Requirements for the Network Engineer:

• 5+ years of hands-on enterprise network engineering experience supporting LAN/WAN and network infrastructure
• Active CCNA certification
• Strong experience with Cisco switching and Palo Alto firewalls in an enterprise environment
• Experience supporting enterprise wireless networks, including Meraki wireless access points (or comparable HP/Aruba experience)
• Hands-on fiber/network testing and troubleshooting experience, including use of OTDR testing equipment

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a AI-Native Quality Engineering Manager to join one of our top clients for a remote opportunity . In this role, you will lead a quality engineering organization as it continues transitioning to AI-assisted testing and modern automation practices. You’ll partner closely with engineering and product teams in a SaaS/product environment to improve release confidence, quality metrics, and overall delivery outcomes.

**Position Overview for the AI-Native Quality Engineering Manager **:

• Lead and develop a team of Quality Engineers, Automation Engineers, and Testers while maintaining a hands-on, player-coach approach.
• Drive adoption of AI-assisted testing practices and help establish standards for effective, responsible AI usage in quality engineering.
• Improve and scale automated testing frameworks across API, UI, integration, and end-to-end coverage.
• Partner with Engineering, Product, DevOps, and Release Management to strengthen CI/CD quality gates, release readiness, and defect management.
• Define and track quality metrics (automation reliability, defect trends, regression effectiveness, and release health) to guide continuous improvement.

Requirements for the AI-Native Quality Engineering Manager :

• 7+ years of experience in QA, Quality Engineering, or Test Automation with strong hands-on automation expertise.
• 2+ years of people leadership experience, including experience managing larger QA organizations (ideally 15+ team members).
• Experience with modern test strategies across API, UI, integration, and end-to-end testing, including leading automation strategy and framework improvements.
• Strong understanding of Agile, CI/CD, and modern software delivery practices with proven stakeholder communication and mentorship capabilities.
• Experience using AI tools (e.g., Claude, ChatGPT, Copilot, Cursor, or Azure OpenAI) to improve testing outcomes and ability to coach teams on effective AI usage.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Epic Web Service Server Engineer to join one of our top clients for an opportunity in Fort Worth, TX. This role involves supporting healthcare IT infrastructure, ensuring seamless integration and operation of Epic Web Service servers within a healthcare environment. The organization is committed to advancing healthcare technology solutions and improving patient care through innovative systems.

Position Overview for the Epic Web Service Server Engineer:

• Provide expertise in configuring, maintaining, and supporting Epic Web Service Server environments.
• Collaborate with cross-functional teams to ensure system stability and compliance with healthcare standards.
• Troubleshoot and resolve technical issues related to web services and server performance.
• Support certification and compliance requirements, including Epic ECSA certification.
• Ensure optimal system performance and security in a healthcare IT setting.

Requirements for the Epic Web Service Server Engineer:

• Minimum 2 years of experience in a healthcare environment.
• Current Epic ECSA certification is a hard requirement and must be held at the time of submission.
• Additional Microsoft, Citrix, VMware, or CompTIA Server+ certifications are a plus.
• Strong understanding of healthcare IT systems and healthcare data standards.
• Excellent troubleshooting and system maintenance skills.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Remote

IDR is seeking a Reliability Analyst to join one of our top clients for an opportunity in Memphis, TN. In this role, you will help ensure the stability and availability of enterprise computing systems by monitoring applications and infrastructure, reporting on performance, and supporting incident resolution. This is a great chance to contribute within a large-scale technology environment supporting production and QA operations for a leading organization in a regulated industry.

Position Overview for the Reliability Analyst:

• Monitor enterprise systems, networks, and applications across production and quality assurance environments to ensure availability and performance.
• Configure monitoring tools, including setting up alerting, notifications, ticketing, and log integrations.
• Perform application and infrastructure availability checks and deliver routine status reporting.
• Support incident management by opening, updating, and closing incident reports and assisting with investigations and resolution efforts.
• Develop scripts and leverage automation tools to streamline monitoring and operational processes, while maintaining SOPs and shift handover documentation.

Requirements for the Reliability Analyst:

• 2+ years of experience in system monitoring and reporting activities within enterprise environments
• Bachelor’s degree required
• Hands-on experience with application and infrastructure monitoring/administration
• Proficiency with scripting or automation (e.g., PowerShell, Bash, Python) to improve operational efficiency
• Strong documentation skills and working knowledge of tools such as Word, Excel, and Visio

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Human Resource Coordinator to join one of our top clients for an opportunity in Nashville, TN. This role involves serving as the first point of contact for HR inquiries, providing Tier 1 support to employees, and ensuring HR compliance through various administrative and audit-related tasks. It offers the chance to work within a dynamic team environment and gain experience in HR processes and systems.

Position Overview for the Human Resource Coordinator :

• Serve as the initial contact for HR inquiries, supporting employees via phone, email, and Workday Help platform.
• Assist with HR processes such as onboarding, benefits enrollment, and maintaining employee data integrity.
• Support compliance activities including I-9 audits, labor law poster updates, and HR-related documentation.
• Contribute to process improvements by identifying recurrent issues and sharing insights with HR teams.
• Collaborate with internal teams on HR system testing and support tasks to ensure functionality.

Requirements for the Human Resource Coordinator :

• High School Diploma/GED.
• 1+ years of related experience.
• Proficiency in Excel, including VLOOKUP functions, and general system knowledge.
• Strong customer service and HR support skills, with the ability to handle routine inquiries effectively.
• Basic understanding of HRIS systems, compliance, and data management.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-hybrid

IDR is seeking a Technical Solution Architect to join one of our top clients for an opportunity in Nashville, Tennessee. This role involves leading platform selection and designing integration solutions for enterprise systems within a growing organization. It offers the chance to work closely with leadership and technical teams to develop pragmatic and scalable architecture solutions.

Position Overview for the Technical Solution Architect:

• Lead solution architecture for key enterprise initiatives such as accounting, HR, learning, and operations systems.
• Drive platform evaluation, selection, requirements gathering, and vendor comparison.
• Design integration architectures that enable the core platform to interact seamlessly with other systems retained at member firms.
• Create architecture artifacts, including system diagrams, data flow models, and decision support materials.
• Collaborate with executives and functional leaders to translate business needs into effective technical solutions.

Requirements for the Technical Solution Architect:

• Typically 7–15 years of experience across software engineering, system integration, and architecture roles.
• Demonstrated experience designing real system integrations, not just conceptual diagrams.
• Strong ability to communicate with both executive stakeholders and technical teams.
• Background as a former developer or technical lead is strongly preferred.
• Comfortable working in a build-and-scale environment with evolving requirements and multiple stakeholders.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid 

IDR is seeking a Technical Support Specialist to join one of our top clients for an opportunity in Memphis, TN. This role supports end-users across a large organization by providing first- and second-tier technical assistance for hardware and software issues on desktop computers. It is an excellent opportunity within a well-established organization in the healthcare sector.

Position Overview for the Technical Support Specialist

• Provide first-level and second-tier technical support for end-users regarding hardware and software issues.
• Troubleshoot and resolve hardware, software, and operating system problems.
• Collaborate with IT teams to escalate and resolve more complex technical incidents.
• Manage endpoint installations, configurations, and updates.
• Assist in maintaining inventory of hardware and peripherals while supporting special projects.

Requirements for the Technical Support Specialist:

• 3+ years of help desk support/engineering experience
• Experience troubleshooting hardware/software and operating systems issues in Windows environment
• Microsoft Azure AD environment experience
• Experience supporting O365 applications
• Strong communication skills and ability to support users in a fast-paced help desk environment

What's in it for you?

• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Onsite

IDR is seeking a Change Management Program Manager to join one of our top clients for an opportunity in Bellevue, WA . In this role, you’ll serve as the operational backbone of a change management function, ensuring configuration changes are accurately prepared, tested, launched, and verified. This is a great fit for someone who thrives in a fast-paced technology and support operations environment and enjoys partnering cross-functionally to keep customer support experiences running smoothly.

Position Overview for the Change Management Program Manager :

• Own the end-to-end operational lifecycle for configuration changes impacting a case/support platform, from intake through post-launch verification.
• Translate business requirements into implementation-ready configuration specifications and coordinate execution through ticketing workflows.
• Execute thorough testing in pre-production environments, document results, and escalate defects with clear reproduction steps and impact.
• Coordinate launch sequencing with technical teams and business stakeholders, then validate production performance and routing accuracy.
• Maintain change trackers, standard operating procedures, and provide status reporting on pipeline health and delivery timelines.

Requirements for the Change Management Program Manager :

• 3+ years of program management or operations experience, ideally within a technology or support operations environment
• Experience managing configuration changes, deployments, or release management workflows with a strong focus on quality
• Strong attention to detail with a proven ability to drive zero-defect execution in operational processes
• Hands-on experience with ticketing systems such as Salesforce, SIM, JIRA, or similar tools
• Ability to manage multiple concurrent change requests (10–15 at a time) while communicating clearly with cross-functional teams

What's in it for you? Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organization.

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramDedicated Engagement Manager who is committed to you and your success.Medical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.