Will Riley

IDR is seeking a Customer Engineer to join one of our top clients for an opportunity in San Francisco, CA.  The company serves enterprise customers and developers, providing a dynamic environment where technical expertise and a customer-first mindset are essential for success.

Position Overview for the Customer Engineer:

• Serve as the primary technical contact for enterprise customers and developers via email, Slack, video calls, and community channels.
• Triage, debug, and resolve platform issues; own first-pass investigation through resolution.
• Collaborate with Engineering and Forward Deployed Engineering to resolve issues and improve product feedback loops.
• Build internal dashboards, workflows, and automations for customer health, support performance, and revenue visibility.
• Support and grow the developer community through various channels such as Discord, events, and workshops.

Requirements for the Customer Engineer:

• 3+ years in technical customer support or a similar role.
• Strong structured troubleshooting & debugging skills.
• Experience with SaaS platforms, APIs, or developer tools.
• Support tools experience (Zendesk, Intercom, Plain, etc.) and debugging production issues (Datadog or similar).
• SQL proficiency (writing accurate queries) and basic JavaScript experience (local/staging environments).

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $125,000-150,000 #Li-onsite 

IDR is seeking a Analytics Engineer to join one of our top clients for an opportunity in Atlanta, GA. This role is focused on supporting a major enterprise data modernization initiative, including building new data lakes, data warehouses, and BI layers to enable better insights and reporting.

Position Overview for the Analytics Engineer:

• Support the development and optimization of analytics solutions from data warehouse modeling to Power BI dashboards
• Evaluate existing data models and reporting, recommending improvements for performance and usability
• Collaborate directly with business stakeholders and Business Analysts to gather requirements and refine insights
• Design and build analytics-ready data models within the data warehouse to support reporting and analysis
• Document data models, metrics, and reporting logic to ensure transparency and facilitate reuse

Requirements for the Analytics Engineer:

• Strong SQL skills and experience working with relational data models
• Expertise in designing analytics datasets and supporting BI/reporting platforms, preferably Power BI
• Ability to translate business needs into technical analytics solutions
• Comfort working directly with stakeholders to clarify requirements and refine insights
• Understanding of data warehousing concepts and analytical modeling best practices

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking a Architect II - Supply Chain to join one of our top clients for an opportunity in Denver, CO. This role is within a leading company specializing in wireless supply chain solutions, focusing on innovative architecture development to optimize operational efficiency.

Position Overview for the Architect II - Supply Chain:

• Develop and maintain wireless supply chain architecture and technical solutions.
• Lead the analysis and definition of data, workflow, environment, system, and software interfaces.
• Develop, review, and approve detailed design documents and specifications.
• Represent supply chain in end-to-end value stream solutions and development of integrations.
• Establish and document development standards and best practices while providing technical mentorship to delivery teams.

Requirements for the Architect II - Supply Chain:

• 8+ years of professional experience as an Application Architect with deep understanding of API implementations
• Bachelor’s Degree in Computer Science, Engineering or equivalent experience
• 3+ years of experience working with cloud platforms (e.g., AWS, Azure, GCP)
• Proficiency in Java and Python
• Experience with microservices architecture and containerization (e.g., Docker, Kubernetes)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Compensation Details: $69.72/hr W2 #LI-Onsite

IDR is seeking a Campaign Developer (ESP Migration and Modernization) to join one of our top clients in [city, state]. This role is pivotal in ensuring seamless campaign parity, quality assurance, and modernization during an ESP migration, evolving into a growth-focused automation role post-migration. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Campaign Developer (ESP Migration and Modernization):

• Lead the migration of campaigns from Adobe Campaign Classic to Zeta, ensuring audience parity and data integrity. • Conduct quality assurance during parallel runs and sign off on migration readiness. • Post-migration, design and optimize email, SMS, and push campaigns, focusing on triggered and lifecycle journeys. • Identify new campaign opportunities and prioritize them based on revenue impact and customer experience. • Collaborate with internal stakeholders and external vendors to ensure a smooth transition and high-quality outcomes.

Required Skills for Campaign Developer (ESP Migration and Modernization):

• Hands-on experience with Adobe Campaign Classic and Zeta, with a preference for ACC. • Proven track record in campaign migration and a strong quality assurance mindset. • Experience with Movable Ink is essential, with the ability to manage dynamic content and troubleshoot issues. • Strong understanding of multi-channel campaign strategies and personalization techniques. • Ability to connect creative requirements with business goals and technical constraints.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Network Engineer III to join one of our top clients for an opportunity in Dallas, TX. This role is within a leading organization, focusing on designing and maintaining complex network infrastructures to ensure optimal performance and security.

Position Overview for the Network Engineer III:

• Designs, implements, and maintains secure campus-wide network infrastructure, including firewalls, routers, switches, and WAN-connected sites.
• Provides expertise in network security, capacity planning, and technology evaluation.
• Mentors junior engineers and ensures compliance with industry standards.
• Coordinates with cross-functional teams and participates in on-call rotations and network change windows.
• Requires strong experience with BGP and Cisco ACI.

Requirements for the Network Engineer III:

• 8+ years of professional experience within IT
• 3+ years of BGP, OSPF, EIGRP routing and Cisco network configuration
• 2+ years with Cisco ACI, SDN, and network virtualization
• Experienced in network automation with Python/Perl and tools like Ansible or Puppet
• Experienced in network security, firewalls, VPNs, and monitoring tools (Solarwinds, AKIPS)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

IDR is seeking an SAP Data Engineer to join one of our top clients for an opportunity in Atlanta, GA. This role involves designing, building, and optimizing data pipelines and architecture to support advanced analytics and business intelligence in a dynamic enterprise environment.

Position Overview for the SAP Data Engineer:

• Develop and optimize ETL/ELT pipelines from SAP sources and other enterprise data sources
• Design, build, and maintain data architecture supporting analytics and BI initiatives
• Deep knowledge of SAP technologies including BW/4HANA, S/4HANA, ECC, BusinessObjects, and SAC
• Experience with Celonis data engineering and enterprise DataOps practices
• Collaborate with cross-functional teams to ensure data governance, security, and performance

Requirements for the SAP Data Engineer:

• 4+ years of hands-on experience in Data Engineering with SAP BW/4HANA, SAP ECC/S4, BusinessObjects, SAC, and Celonis
• Strong knowledge of data integration techniques such as ODP, SLT, ABAP, SQL, and CDS views
• Experience developing and customizing BI extraction processes using ABAP
• Familiarity with SAP Datasphere, hybrid architecture, and SAP BPC
• Understanding of process excellence frameworks, Celonis EMS, DataOps, CI/CD practices, Snowflake, and Tableau

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Data Engineer to join one of our top clients for an opportunity in Brentwood, TN. This role supports marketing automation and strategic data initiatives within a dynamic organization focused on campaign orchestration, personalization, and data integration across channels. The position is hands-on and heavily technical, requiring strong data pipeline management and migration expertise.

Position Overview for the Data Engineer:

• Support the migration of marketing platforms, including ongoing data validation and reconciliation between old and new systems
• Build and enhance scalable data pipelines for activation, reporting, and analytics
• Validate data accuracy, integrity, and governance during critical migration phases
• Collaborate closely with IT teams on APIs, data feeds, and platform integrations
• Enable new data capabilities to ensure continuous campaign and reporting operations

Requirements for the Data Engineer:

• Strong SQL skills (joins, deduplication, window functions)
• Proficiency in Python and Snowflake expertise (critical)
• Hands-on experience with data pipelines, APIs, and cloud data platforms
• Experience supporting platform migration projects, especially in marketing data environments
• Ability to own end-to-end data pipelines, from ingestion to activation and reporting

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-onsite

IDR is seeking a Server Infrastructure Advisor 1 to join one of our top clients in Nashville, TN. This role is perfect for a skilled IT Infrastructure Engineer with a passion for storage solutions and VMware virtualization technologies. You will be instrumental in designing, implementing, and maintaining robust storage systems and virtualized environments. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Server Infrastructure Advisor 1:

• Collaborate with cross-functional teams to design and implement storage solutions that meet business needs, including SAN, NAS, and DAS systems. • Manage VMware virtualization infrastructure, ensuring optimal performance and resource allocation for ESXi hosts and vCenter servers. • Develop and execute comprehensive backup and disaster recovery strategies to ensure data integrity and minimal downtime. • Provide technical support and troubleshooting for storage and virtualization issues, participating in on-call rotations for critical incidents. • Identify and implement infrastructure optimization opportunities, leveraging automation and scripting for efficiency.

Required Skills for Server Infrastructure Advisor 1:

• Proven experience in IT infrastructure with a focus on storage and VMware virtualization. • Strong knowledge of storage technologies and VMware tools, including ESXi and vCenter. • Excellent problem-solving skills and the ability to troubleshoot complex technical issues. • Bachelor's degree in Computer Science, Information Technology, or a related field. • Relevant certifications such as VMware Certified Professional (VCP) are a plus.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-ONSITE

IDR is seeking a Technology Curriculum Developer to join one of our top clients for an opportunity in West Palm Beach, FL. This role involves designing, developing, and maintaining high-quality training content for employees, customers and partners. The organization is a leader in innovative technology solutions, focusing on platform deployment and user enablement.

Position Overview for the Technology Curriculum Developer:

• Design, develop, and maintain engaging training content for ServiceNow’s Security Operations platform
• Create diverse learning materials, including instructor-led modules, on-demand videos, simulations, assessments, and job aids
• Collaborate with product experts and cross-functional teams to translate complex technical concepts into clear, practical training scenarios
• Support release planning activities and update courseware for new platform features and emerging AI capabilities
• Ensure consistency and quality standards across all training materials, including interactive content for Generative AI and Agentic AI learning

Requirements for the Technology Curriculum Developer:

• 7+ years of building education curriculum and content development with strong instructional design principles
• 3+ years experience participating in customer-facing education development projects
• Experience providing thought leadership to sponsors/stakeholders while influencing project outcomes
• Experience in graphics, templates, icons, and multimedia throughout the instructional design and eLearning development process
• Strong working knowledge of MS Office Applications (word, excel, powerpoint) and eLearning authoring tools (Articulate 360, Captivate, Rise)

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI - Hybrid