Will Riley

IDR is seeking a Technical Solutions Analyst to join one of our top clients in a remote capacity, with occasional travel to Las Vegas, NV. This role is integral to our client's Product Engineering team, where you will collaborate with various stakeholders to transform business requirements into detailed technical specifications. If you are eager to be part of a dynamic organization and thrive in a team-oriented environment, please apply today!

Position Overview/Responsibilities for the Technical Solutions Analyst: • Utilize your technical expertise to convert business needs into precise software engineering specifications. • Work closely with Technical Product Owners, Product Managers, and Engineering teams to ensure solutions align with business requirements and acceptance criteria. • Develop comprehensive User Stories, Acceptance Criteria, and Technical Requirements documentation. • Analyze both in-house and third-party software solutions to facilitate the integration of new technologies. • Actively participate in Agile ceremonies and lead the triage of production support requests.

Required Skills for Technical Solutions Analyst: • Bachelor's degree in computer science or 7+ years of equivalent software development experience. • At least 3 years of recent experience authoring User Stories and Acceptance Criteria in an Agile environment. • Expertise in web application, database, and API design and architecture. • Experience with healthcare interoperability solutions using EDI or HL7 standards. • Proficiency in T-SQL, JIRA, Confluence, and tools like Lucid for data and process flow creation.

What's in it for you? Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry-leading organizationClose-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Remote

IDR is seeking a Collections Specialist to join one of our top clients in Tampa, FL. This role is pivotal in managing accounts receivable functions, including cash applications and general accounting duties, while actively participating in the monthly close process. If you are eager to be part of a dynamic organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!

Position Overview / Responsibilities for the Collections Specialist:

• Engage in first-party B2B collections for designated accounts, ensuring timely payment collection

• Conduct proactive outreach to customers via phone, email, and fax to resolve outstanding invoices

• Collaborate with internal teams to address billing disputes and recommend accounts for legal action when necessary

• Reconcile customer accounts, manage account clean-up, and oversee EFT vendor setup

• Utilize systems such as QuickBooks, Chargebee, Stripe, Zuora, SAP, and Sage, with an emphasis on adaptability to new tools

Required Skills for Collections Specialist:

• Minimum of 2 years of experience in accounts receivable and collections

• Strong understanding of debits/credits and general A/R accounting principles

• Proficiency in QuickBooks and/or Zuora, with advanced Excel skills

• Excellent communication, negotiation, and interpersonal skills

• Highly organized, detail-oriented, and capable of working both independently and collaboratively

What’s in it for you?

• Competitive compensation package

• Full benefits: Medical, Vision, Dental, and more

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ years of proven industry experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

  #LI-onsite

IDR is seeking a Business Analyst to join one of our top clients for an opportunity in Austin, TX. This role focuses on analyzing and optimizing business systems and processes within a utility environment to support organizational growth and efficiency. The organization values process improvement, data governance, and supporting analytics initiatives.

Position Overview for the Business Analyst :

• Leads the review, analysis, and optimization of business systems and processes to align with strategic frameworks and organizational goals.
• Designs and refines workflows to improve efficiency, scalability, and cross-functional performance using industry-standard methodologies.
• Plays a key role in data governance, establishing policies and standards to ensure data quality and alignment with enterprise data strategies.
• Collaborates with stakeholders to gather requirements and support onboarding data into modern data platforms for analytics, reporting, and business intelligence.
• Supports the development and reengineering of business processes to identify inefficiencies and recommend technology-driven improvements.

Requirements for the Business Analyst :

• Bachelor’s degree in a related field; experience may substitute for education for up to 4 years.
• 6+ years of experience as a Business Analyst in an IT or technical environment working with developers, solutions architects, and data teams.
• 6+ years of experience designing and developing business process frameworks, including standard models, workflows, and governance structures.
• 6+ years of experience with industry-standard business process mapping tools and methodologies.
• 6+ years of experience collaborating with cross-functional teams to build scalable, repeatable business processes supporting organizational growth and efficiency.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

#LI-Hybrid

IDR is hiring for a Reconciliation Specialist for one of our largest, local clients! If you are looking for an entry-level role to get your foot in the door with a dynamic and highly-esteemed organization, apply now!

 

Essential Qualifications for the Reconciliation Specialist:

• 1-2 years of experience in bank reconciliations and handling depository activities.
• A college degree is mandatory, with a preference for degrees in Business, Finance, or Accounting. However, equivalent education and experience combinations will also be considered.
• Candidates with relevant internship experience will also be taken into account.
• Proficient in Microsoft Office, especially Outlook and Excel.
• Excellent communication skills.
• Strong ability to build and maintain relationships with partners and internal departments.
• High attention to detail, particularly in processing and reviewing documentation, data entry, and maintaining data integrity.

 

Daily Responsibilities for the Reconciliation Specialist:

• Reconcile store bank accounts with the general ledger and resolve discrepancies with store management or banks.
• Download daily bank files using billing software, reconcile them with the general ledger, and record necessary journal entries.
• Match credit card transactions with the general ledger and investigate chargebacks.
• Verify store sales in the sales audit system, working with store management and IT to resolve issues.
• Oversee daily fund transfers from local store accounts to corporate accounts and manage check processing.
• Assist with accounts payable by sorting and stuffing checks.
• Report any issues identified during the reconciliation process to management.
• Help log, sort, and mail coupons for processing.

 

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Long term opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a Public Relations Account Coordinator to join one of our top clients for an opportunity in Dallas, TX. This role involves supporting a diverse portfolio of accounts within the public relations and communications industry. The company is known for its dynamic agency environment and strategic client partnerships.

Position Overview for the Public Relations Account Coordinator:

• Support key accounts and oversee a portfolio of B2B and B2C clients across multiple industries
• Develop and execute integrated PR campaigns that deliver measurable results
• Collaborate with clients and internal teams to craft compelling narratives and press materials

Requirements for the Public Relations Account Coordinator:

• 1-3 years of PR or communications experience, including prior agency experience
• Experience supporting multiple client accounts at once
• Excellent writing, communication, and presentation skills, with the ability to craft clear and compelling stories
• Strong relationships with news outlets and earned media channels

What's in it for you?

• Flexible PTO policy + 5 paid sick days
• Cell phone reimbursement
• 401k match program up to 5%
• Vision, dental and health insurance options

#LI-Hybrid

IDR is seeking a Cisco Voice SME to join one of our top clients for an opportunity in Dayton, OH. This role focuses on providing specialized technical support in voice communication systems within a dynamic network environment. The organization operates within the telecommunications and IT services industry, committed to innovative communication solutions.

Position Overview for the Cisco Voice SME:

• Provide expert level support and configuration for Cisco Unified Communications Manager (CUCM), including voice and video.
• Troubleshoot and resolve issues related to SIP Trunks, Call Plans, Cisco CUBE, and Cisco Expressway systems.
• Configure and manage network elements pertinent to unified communications infrastructure.
• Collaborate with cross-disciplinary teams to ensure seamless voice and video communication services.
• Maintain security clearances and adhere to security protocols in all network activities.

Requirements for the Cisco Voice SME:

• 6+ years of experience with Cisco Unified Communications Manager (CUCM), including Voice or Video
• 5+ years of experience with Network Engineering
• Experience with configuring and troubleshooting SIP Trunks
• Experience with configuring and managing Call Plans
• TS/SCI clearance

IDR is seeking a Senior Product Manager (100% Remote) to join one of our top clients in Boston, MA. This role is pivotal in steering the strategic vision and execution of our client's Fleet Payments Platform, focusing on launching a new open-loop fuel card and modernizing the platform. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Senior Product Manager (100% Remote): Lead the development and execution of product strategies and roadmaps, ensuring alignment with company objectives. Collaborate with engineering, UX, and global architecture teams to define roadmaps and drive new product delivery. Engage with external partners to explore partnerships and licensing opportunities. Mentor junior team members and manage the product lifecycle from concept to delivery. Conduct market research and analyze competitive positioning to inform strategic decisions.

Required Skills for Senior Product Manager (100% Remote): Minimum of 7 years of experience in product management, with a focus on payments or fintech. Strong technical fluency and experience with payments systems, data, APIs, or file-based integrations. Excellent strategic thinking and ability to align product initiatives with business goals. Proven track record in managing complex, multi-product portfolios. Bachelor's degree in Product Management, Product Marketing, Business, Strategy, or a related field.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

LI-REMOTE

IDR is seeking an IT Project Manager to join one of our top clients in Louisville, KY. This role offers a unique opportunity to lead significant technology initiatives within the healthcare sector, focusing on IT implementations and network standardization projects. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Project Manager: Manage the entire project lifecycle from definition through implementation, ensuring adherence to scope, cost, schedule, and quality measures. Develop comprehensive project plans and drive project milestones, while establishing effective communication with the project team and key stakeholders. Provide day-to-day direction to project resources and ensure effective change management throughout the project. Prepare documentation, status reports, and budgets, while maintaining excellent communication and leadership skills. This is a long-term contract position, fully onsite, with potential travel requirements depending on project needs.

Required Skills for IT Project Manager: Proven experience in healthcare IT implementations and network standardization, including infrastructure upgrades and telecom. Strong IT project management skills with a focus on end-user technology and collaboration platforms such as Teams, SharePoint, and Outlook. PMP certification is preferred, along with a minimum of 5 years of relevant experience. Excellent oral and written communication, interpersonal, negotiation, and leadership skills. Proficiency in MS Project, Visio, Excel, and Word.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite