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IDR is seeking an Application Analyst to join one of our top clients in Sacramento, CA. This role is a fantastic opportunity for those passionate about healthcare IT, focusing on the build and implementation of specialty pharmacy workflows. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Application Analyst: • Engage in a 50-week contract to configure, build, and support Epic modules, particularly for Compass Rose Specialty Pharmacy, Population Health, and Willow Ambulatory. • Collaborate with project managers, clinicians, and technical teams to design and optimize workflows for specialty pharmacy operations. • Participate in project planning, testing, and validation activities to ensure timely and accurate implementation. • Troubleshoot, resolve, and document application issues, escalating as needed to senior analysts or Epic support. • Assist with the integration of specialty pharmacy workflows into existing Epic infrastructure.
Required Skills for Application Analyst: • Minimum of 3 years of Epic build/support experience. • Certification in Epic Willow Ambulatory, Epic Specialty Pharmacy (Compass Rose), or Epic Population Health is strongly preferred. • Experience with pharmacy-related Epic projects, especially in specialty or ambulatory settings. • Strong understanding of clinical workflows and ability to translate requirements into Epic build solutions. • Excellent communication skills and ability to collaborate with multidisciplinary teams.
What's in it for you? • Competitive compensation package • Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization • Close-knit and team-oriented culture
Why IDR? • 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#Li-remoteIDR is seeking a Patient Services Representative to join one of our top clients in Pasadena, CA. This role is pivotal in ensuring a seamless patient experience by managing front-office operations and serving as the primary point of contact for patients. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative:
• Serve as the initial point of contact for patients, both in person and over the phone, addressing inquiries and concerns. • Manage patient check-in and check-out processes, including collecting co-payments and reconciling payments. • Verify patient demographics and insurance details using systems like CS-Link or Epic. • Schedule appointments, complete patient registration, and handle referrals and authorizations for various insurance plans. • Maintain a clean and sanitized workspace in accordance with department guidelines.
Required Skills for Patient Services Representative:
• Experience with medical insurance, referral processes, and benefit plans. • At least 1 year of recent experience in an outpatient clinic or medical office setting. • Proficiency in reading, understanding, and responding to detailed oral and written instructions. • Familiarity with CS-Link or Epic systems is preferred. • Understanding of medical terminology is advantageous.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a rowLI- ONSITE
IDR is seeking an Application Engineer II - Google Workspace to join one of our top clients in Los Angeles, California. This role offers an exciting opportunity to work remotely with a dynamic team, supporting and evolving a robust Google Workspace ecosystem. If you are eager to contribute to a growing organization and thrive in a collaborative, team-oriented environment, we encourage you to apply today!
Position Overview/Responsibilities for the Application Engineer II - Google Workspace:
Collaborate with a multi-functional team to administer and support Google Workspace platforms. Manage and configure Google Workspace environments with over 10,000 accounts. Resolve advanced support requests and participate in on-call rotations for incident management. Develop custom Google App Scripts and utilize GAM command-line scripts for environment management. Document operational processes and promote best practices across the organization.
Required Skills for Application Engineer II - Google Workspace:
Over 5 years of experience in Google Workspace administration, including Gmail, Google Drive, and more. Advanced proficiency with the Google Admin Console and GAM command-line scripts. Experience with Google Workspace content migrations and Agile methodologies. Strong programming skills in languages such as Java, JavaScript, or Python. Excellent communication skills, both written and verbal, with a knack for remote collaboration.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-RemoteIDR is seeking a Web Producer, Adobe AEM Specialist to join one of our top clients in New York, NY. This role is perfect for individuals passionate about web content management and eager to contribute to a dynamic team.
Position Overview/Responsibilities for the Web Producer, Adobe AEM Specialist:
Manage and update website content using Adobe Experience Manager (AEM) to ensure accuracy and relevance.
Coordinate content publishing workflows and schedules, maintaining consistency across multiple sites with AEM Multisite Manager (MSM).
Ensure all web content adheres to ADA compliance and accessibility standards.
Collaborate with stakeholders to implement content updates and introduce new features.
Conduct quality assurance checks on published content and troubleshoot any content-related issues.
Required Skills for Web Producer, Adobe AEM Specialist:
Over 3 years of experience with Adobe Experience Manager (AEM) content management.
Proficiency in AEM Multisite Manager (MSM) and a strong understanding of ADA compliance and web accessibility standards.
Working knowledge of HTML and CSS for effective content formatting.
Experience with digital asset management within AEM.
Ability to work independently while maintaining clear communication and exceptional attention to detail.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Hybrid
IDR is seeking a Event Support Analyst to join one of our top clients for an opportunity in Memphis, TN. This role is ideal for someone with strong customer service skills and technical aptitude, supporting virtual and in-person events through technology management and onsite setup. The organization operates within the non-profit/philanthropy sector, focusing on impactful event execution across the country.
Position Overview for the Event Support Analyst:
Requirements for the Event Support Analyst:
What's in it for you?
Why IDR?
IDR is seeking an IT Service Desk I to join one of our top clients in Franklin, Tennessee. This role is perfect for individuals with a passion for technology and customer service, looking to contribute to a dynamic and supportive team. If you are eager to be part of a growing organization with a collaborative culture, please apply today!
Position Overview/Responsibilities for the IT Service Desk I: Provide hands-on support for PCs, devices, and software, including imaging and technical software loading. Assist both onsite and remote workers with Windows 11 installations, troubleshooting, and virtual desktop support. Utilize Active Directory for security group assignments and password resets. Engage in customer ticket management and participate in departmental projects. Work independently and collaboratively within our client's team, demonstrating strong communication and problem-solving skills.
Required Skills for IT Service Desk I: Minimum of 2 years of experience with Windows 10; Windows 11 experience is a plus. Proficiency in Active Directory, ServiceNow, and virtual desktop environments such as Citrix and VMware Horizon View. Strong verbal communication skills and a customer-oriented approach. Ability to lift up to 50 lbs and comfortable with extensive walking. Experience in enterprise environments (500+ employees) and healthcare settings is advantageous.
What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
