Blake Starr

IDR is seeking a Change Manager to join one of our top clients in Hartford, CT or Malvern, PA. This role is pivotal in ensuring seamless transitions and minimizing disruptions within our client's IT environments. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

• Oversee and validate change requests, ensuring they are complete, accurate, and assessed for risk and business impact.
• Enforce change management policies and procedures, ensuring consistent execution across all change types.
• Collaborate with internal teams to understand operational needs and confirm readiness for change implementation.
• Prepare, facilitate, and follow up on Change Advisory Board (CAB) meetings.
• Participate in rotational on-call coverage for emergency changes and planned maintenance windows.

• 5-10 years of experience in Change Management processes and operations.
• Strong working knowledge of the ITIL framework.
• Proven track record in driving process and operational excellence through structured change control.
• Experience in enforcing governance to maintain stability across IT environments while minimizing disruption.
• Proficiency with enterprise ITSM platforms such as ServiceNow or myTechExpress.

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry-leading organization
• Close-knit and team-oriented culture

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row