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IDR is seeking a Data Quality Engineer to join one of our top clients for an opportunity in Memphis, TN. This role focuses on ensuring the quality and integrity of data within cloud environments, supporting data validation, troubleshooting, and process improvement in a dynamic data-driven organization. The company operates within the fundraising/awareness space emphasizing data accuracy and compliance.
Position Overview for the Data Quality Engineer:
Requirements for the Data Quality Engineer:
What's in it for you?
Why IDR?
IDR is seeking a Patient Services Representative to join one of our top clients in Los Angeles, CA. This role is pivotal in ensuring a seamless patient experience by managing check-ins, insurance verifications, and patient inquiries. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Patient Services Representative:
• Serve as the primary contact for patient interactions, both in person and over the phone, ensuring a welcoming and efficient experience.
• Manage patient check-in and check-out processes, including verifying demographics and insurance details, collecting co-pays, and providing receipts.
• Schedule appointments, complete patient registration, and handle referrals and authorizations across various insurance types.
• Maintain accurate records in CS-Link/Epic and assist with patient/provider correspondence.
• Ensure workspace cleanliness by adhering to department sanitation guidelines.
Required Skills for Patient Services Representative:
• High School Diploma or GED required.
• Must be flu vaccinated, with no exemptions or declinations.
• At least one year of recent experience in an outpatient clinic or medical office setting.
• Proficiency in medical insurance processes, referral handling, and benefit plan understanding.
• Ability to comprehend and follow detailed oral and written instructions.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented cultureWhy IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a rowIDR is seeking an Operations Support Specialist to join one of our top clients in Hartford, CT. This role is pivotal in providing exceptional customer service and conducting medical assessments over the phone for potential clients interested in long-term care benefits. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Operations Support Specialist:
Conduct telephonic interviews and provide outstanding customer service. Verify personal information and administer cognitive screening tests. Accurately document personal health information while ensuring compliance with regulations. Respond to inquiries regarding long-term care benefits and communicate underwriting decisions. Collaborate with our client's team to support operational measures and service standards.
Required Skills for Operations Support Specialist:
Associate's degree or equivalent experience in the healthcare industry. 1-3 years of experience in a medical office, pharmacy, or similar setting. Proficiency in medical terminology, particularly related to prescription drugs. Strong communication skills with the ability to adapt tone and inflection to client needs. Excellent data entry skills with a keen attention to detail and accuracy.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking an Application Engineering Analyst II - Slack to join one of our top clients in Los Angeles, California. This role is perfect for those who thrive in a dynamic environment and are passionate about supporting and enhancing communication platforms. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Application Engineering Analyst II - Slack:
Support an extensive Enterprise Slack environment with nearly 10,000 active users, 40 workspaces, and numerous channels.
Address and resolve elevated support requests while identifying opportunities for automation and self-service enhancements.
Participate in resolving production incidents and manage time-sensitive requests with confidentiality.
Author and maintain comprehensive documentation for operational processes, policies, and runbooks.
Collaborate with geographically distributed teams to ensure seamless communication and support.
Required Skills for Application Engineering Analyst II - Slack:
Over 5 years of experience in Slack administration within a large Enterprise Grid environment.
Advanced knowledge of Slack user roles, permissions, and Slack Connect.
Strong ability to adapt to changing priorities and work autonomously.
Excellent English communication skills, both verbal and written, with experience in creating user-facing documentation.
Familiarity with Agile methodologies and work management platforms like Jira, Airtable, and Trello is a plus.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry-leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
#LI-Remote
IDR is seeking a Health Information Services Technician - Epic to join one of our top clients in Torrance, CA. This role is perfect for individuals with a strong background in health information management, particularly those experienced with the Epic Release of Information (ROI) Module. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Health Information Services Technician - Epic:
Receive and prioritize customer requests from various sources, ensuring timely completion in compliance with State and Federal regulations, including HIPAA. Address inquiries related to patient information, assist callers with record requests, and provide general customer service. Educate customers on confidentiality and privacy regulations. Utilize the Epic ROI Module to process medical records requests for patients, doctors' offices, law firms, and other entities. This is a 13-week contract position with potential extensions, typically extending up to a year, and the possibility of conversion to a full-time role.
Required Skills for Health Information Services Technician - Epic:
Proficiency in the Epic Release of Information Module with at least one year of experience. Strong understanding of HIPAA laws and regulations. Minimum of three years of relevant experience in health information services. High accuracy in data entry and processing, with a 95% accuracy rate. High school diploma or GED required; RHIT/RHIA preferred but not mandatory.
What's in it for you?
Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry-leading organization Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking Risk Adjustment Coders to join one of our top clients in Greensboro, NC. This role is perfect for individuals passionate about coding education and eager to support healthcare professionals in accurately capturing Hierarchical Condition Categories (HCCs). If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Risk Adjustment Coders:
Required Skills for Risk Adjustment Coders:
What's in it for you?
Why IDR?
IDR is seeking a Service Desk Technician to join one of our top clients in Downtown Nashville. This is a NIGHT SHIFT position and the role is pivotal in providing comprehensive support for technology issues faced by employees and departments in a dynamic 24/7 setting. If you are eager to be part of a growing organization and thrive in a team-oriented culture, we encourage you to apply today!
*Must be comfortable working NIGHT SHIFT for this position.Position Overview/Responsibilities for the Service Desk Technician:
Provide and facilitate support for technology issues in a 24/7 environment, ensuring stability and continuity of services.
Monitor electrical and network systems, diagnose and resolve incidents using documented procedures.
Perform system health checks, maintenance tasks, and understand job scheduling tools.
Maintain basic knowledge of server operating systems, networking protocols, and data recovery.
Train and orient customers on hardware and software usage, and troubleshoot network and computing devices remotely.
Required Skills for Service Desk Technician:
Strong customer service skills, acting as the Voice of the Customer.
Excellent organizational skills with attention to detail.
Experience in both team environments and independent work settings.
Ability to identify and resolve problems to enhance customer service.
Timely response to customer inquiries using established practices.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
