Bella Currin

IDR is seeking a dedicated and articulate Online Customer Service Rep to join one of our top clients in Nashville. This role is perfect for individuals with a knack for online customer service and a passion for problem-solving. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Online Customer Service Rep: - Responding to customer inquiries submitted online in a timely and professional manner - Researching and reaching out to product vendors to obtain necessary information to answer customer questions - Drafting and posting articulate and accurate responses to customer inquiries online - Assisting with the backlog and current incoming customer questions - Contract position until 12/31/25 with potential for extension Required Skills for Online Customer Service Rep: - 2-3 years of experience in Customer Service, with a preference for online retail experience - Excellent written communication skills, with a focus on grammar and articulation - Strong attention to detail - Ability to research and be resourceful - Experience with Excel - Ability to work remotely with a reliable internet connection What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row ;