Kori Cassity

We are seeking a skilled Retail Operations Analyst to ensure accurate, timely customer transactions, account maintenance, and monthly billing. The ideal candidate brings strong analytical skills, process discipline, and working familiarity with data tools to help drive customer satisfaction and operational excellence. If you're looking for an opportunity to work for a rapidly growing company in New Jersey, APPLY TODAY! Responsibilities:

• Develop a thorough understanding of the electricity and gas customer lifecycle—from contract initiation through final account processing.
• Work within the customer management systems to process daily operational tasks and electronic transactions with vendors/utilities.
• Monitor and resolve transaction and billing exceptions within established SLAs; escalate appropriately when needed.
• Use reporting and analytical methods (e.g., Excel, SQL/Power BI where applicable) to identify issues and maintain compliance with internal/external SLAs.
• Perform root cause analysis to address exceptions, errors, and process gaps; recommend and implement fixes.
• Research and analyze complex business problems using software tools and knowledge of the retail energy market.
• Support execution of new business and regulatory requirements.
• Serve as a subject matter expert for transaction and billing questions.
• Create and maintain clear process documentation for training and reference; deliver training to colleagues as needed.
• Collaborate with internal teams, management, external vendors, and utilities to resolve issues and support projects.

Top Skills:

• 3-5 years’ experience within sales operations or back office related billing experience (Energy Supplier, Utilities, insurance, claims, loans, sales analyst, etc.)
• Strong excel skills – vlookups, pivot tables, and basic formulas
• Strong analytical skills with high attention to detail; Experience sifting through large datasets & identifying discrepancies

• Bachelor’s degree from accredited university

Nice to have:

• Energy Supplier back-office experience (Or similar utilities sector)
• Power BI and SQL

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

IDR is seeking a Platform / DevOps Engineer to join one of our top clients in Englewood, CO. This role is pivotal in managing and enhancing CI/CD tools and processes across various business units, driving automation throughout the software lifecycle. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Platform / DevOps Engineer:

Manage and optimize CI/CD tools and processes, ensuring seamless integration and delivery across business units. Collaborate with cross-functional teams to brainstorm and implement innovative solutions for development delivery. Provide technical guidance on CI/CD, automation toolsets, and processes, particularly for the APIGEE platform. Support and enhance existing tools and platforms, including Kubernetes, Rancher, and Docker. Research and implement open-source technologies to address automation challenges.

Required Skills for Platform / DevOps Engineer:

Strong experience with containerization and container scheduling technologies such as Docker, Rancher, and Kubernetes. Proficiency in CI/CD tools and DevOps culture, including Gitlab CI, Jenkins, and Helm. Solid understanding of software development frameworks and languages like Spring, Java, Golang, PHP, and Python. Experience with Linux operating systems and Bash scripting. Bachelor's degree in computer science, engineering, or a related field, with at least 8-10 years of IT experience.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite pay transparency: 61/hr W2

IDR is seeking an Manager of Infrastructure Services to join one of our top clients in Nashville, TN. This pivotal role involves leading the enterprise server infrastructure, ensuring the stability, security, and availability of critical systems. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Manager of Infrastructure Services: • Lead and manage a team of 14, including 6 direct reports, to oversee physical and virtual servers, virtualization platforms, and SAN systems. • Ensure 24x7 availability and security of enterprise systems, reporting directly to an Executive Leadership Team member. • Develop and execute strategic plans for infrastructure, focusing on performance optimization and risk reduction. • Coordinate with cross-functional leaders to drive infrastructure projects and enterprise-wide initiatives. • Oversee lifecycle planning, infrastructure security, and compliance with service level objectives.

Required Skills for Manager of Infrastructure Services: • 5 to 10 years of experience managing enterprise server infrastructure. • Proven expertise in ITIL-style service operations, including Incident, Problem, and Change Management. • Experience with high-availability data center management and technologies like Pure Storage, Dell PowerStore, Commvault, and Azure Cloud. • Strong communication, team development, and strategic execution skills. • Ability to lead complex enterprise initiatives through collaboration and clear accountability structures.

What's in it for you? • Competitive compensation package • Full Benefits; Medical, Vision, Dental, and more! • Opportunity to get in with an industry leading organization • Close-knit and team-oriented culture

Why IDR? • 25+ Years of Proven Industry Experience in 4 major markets • Employee Stock Ownership Program • Medical, Dental, Vision, and Life Insurance • ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a Sr. HIM Specialist to join one of our top clients in Devils Lake, ND. This role is pivotal in supporting the maintenance of both paper and electronic health records, ensuring compliance with privacy and security guidelines. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Sr. HIM Specialist:

Provide document imaging services, including prepping, scanning, and quality review. Ensure timely and accurate uploading of records into the Document Management Solution/EMR. Conduct thorough medical record analysis and manage provider deficiencies as per regulations. Prepare and process vital records such as birth and death certificates in compliance with state laws. Perform data integrity tasks, including chart corrections and managing duplicate records.

Required Skills for Sr. HIM Specialist:

At least 1 year of experience in a hospital Health Information Management Department. Proficiency in Microsoft Office and adept keyboard skills. Strong understanding of HIPAA, privacy, and security standards. Excellent customer service skills with the ability to build and maintain professional relationships. Familiarity with vital statistics processes, including birth certificate preparation.

What's in it for you?

Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-Onsite

Fast Facts: Formal Job Title: Systems Analyst II - Data Management  Terms: Assuming 26 week contract; tbd  Target Pay Rate: $45-49/hr. - SHOW OVER!  Bill Rate: $77.60  Interview Process: TBD  Work schedule details: Starting onsite - potential for remote down the road  Have we qualified this req with the manager? Yes! Heads up/qualified 10.1   AM UPDATES: 10.1 - MUST have Lawson ERP/Lawson MSCM experience! Also ideally healthcare supply chain experience    Details: Reason for Opening: New req - pending  Position Overview / Day to Day Responsibilities:

• Analyze and manage supply chain data to ensure accuracy, consistency, and alignment with business operations.

• Develop and maintain reports and dashboards to support inventory, procurement, and logistics decision-making.

• Support Lawson ERP system integrations and data flows, troubleshooting issues and ensuring smooth operation.

• Collaborate with supply chain and IT teams to gather requirements, improve data processes, and implement solutions.

• Document data structures and reporting processes while ensuring compliance with data governance and internal controls.

Qualifications (note required vs nice to have): REQUIREMENTS: High school diploma or equivalent - (Bachelors, Business Administration preferred) 5+ years of Supply Chain Information Systems - ERP experience Lawson ERP experience REQUIRED Strong Excel and MS-Addins skills PREFERRED: Healthcare supply chain experience preferred Lawson MSCM experience is preferred Soft Skills: Selling Points: Screening Questions: 1) What is your experience with Lawson ERP? How many years?  2) Describle your experience with healthcare supply chain?  3) Are you willing to be onsite with the opportunity for remote work down the road? Additional Notes: Where is it posted? Recruiters will update this section

IDR is seeking a MMIS/PBM SME to support a Medicaid project for a client of ours in New York. The position is remote but will require occasional travel to client site (all expensed) The role will focus on design, evaluation, and development related to pharmacy modules within Medicaid systems. The ideal candidate brings hands-on experience working on Medicaid pharmacy modules across different states and can contribute to an ongoing MMIS enhancement effort.

Position Overview/Responsibilities for the MMIS/PBM Consultant:

• Participate in the design, assessment, and configuration of Medicaid pharmacy modules.

• Work closely with business and technical teams to define requirements and ensure adherence to CMS and state regulations.

• Assist with integration, testing, and validation of pharmacy functionality within MMIS.

• Develop and maintain documentation on processes, requirements, and system impacts.

• Serve as a subject matter expert on Medicaid pharmacy module operations and best practices.

Required Skills for MMIS/PBM Consultant: 

• 5+ years of experience as an MMIS/PBM Functional Analyst or related role.

• Hands-on experience working on Medicaid pharmacy modules (multi-state experience preferred).

• Strong knowledge of Medicaid policies and pharmacy-related program operations.

• Familiarity with module design, evaluation, and certification processes.

• Excellent communication and documentation skills.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row #LI-Remote

IDR is seeking a Systems Engineer to join one of our top clients in Oklahoma City, OK. This role offers a unique opportunity to work on cutting-edge aerospace systems within a dynamic and collaborative environment. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Systems Engineer:

• Collaborate with our client's team to support aircraft systems, focusing on heavy maintenance and programmed depot maintenance for commercial derivatives.
• Utilize your expertise in FAA Airworthiness and aerospace systems to ensure compliance and operational excellence.
• Engage in the design and analysis of power systems, creating detailed engineering drawings.
• Work onsite at our client's location, contributing to a team dedicated to innovation and excellence.
• A Bachelor's degree in Electrical, Mechanical, Systems, or Aerospace Engineering is required.

Required Skills for Systems Engineer:

• Over 10 years of experience with aircraft systems, including heavy maintenance.
• Strong knowledge of FAA Airworthiness and aerospace systems.
• Active Secret clearance. Proficiency in designing and analyzing power systems.

$125,000 #LI-ONSITE

IDR is seeking a Clinical Research Coordinator to join one of our top clients in Los Angeles, CA. This role offers a unique opportunity to work onsite, fostering close collaboration with our client's team and immersing yourself in a dynamic work environment. If you are eager to be part of a growing organization with a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Clinical Research Coordinator:

• Engage in the design and execution of research projects, providing clinical research expertise and patient care as needed.

• Coordinate and manage research projects at both institutional and departmental levels, serving as an internal consultant for specific activities.

• Develop and maintain research infrastructure, including protocol writing, case report form development, and budget coordination.

• Ensure compliance with FDA, HSPC, HIPAA, and other agency guidelines by maintaining consent forms, case report forms, and other essential documents.

• Act as a liaison with Principal Investigators and pharmaceutical representatives, monitoring project progress and facilitating audits and study monitoring.

Required Skills for Clinical Research Coordinator:

• Bachelor's degree is required.

• Minimum of 5 years of experience in clinical research, including IRB application procedures.

• Extensive experience in managing Phase I-IV clinical trials.

• Proficiency in protocol writing and conducting investigator-initiated trials.

• Preferred experience in Pharmaceutical/Biotechnology or Contract Research Organization (CRO) settings.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

IDR is seeking a UX Researcher to join one of our top clients in the fashion industry in Foothill Ranch, CA. This is a 100% onsite role that offers the opportunity to partner with world-class design and product teams to shape innovative consumer experiences. If you are passionate about user-centered design and thrive in a collaborative, fast-paced environment, we encourage you to apply today!

Position Overview/Responsibilities for the UX Researcher:

• Collaborate with Design, Product Strategy, Engineering, and Marketing teams to plan and execute research initiatives.

• Define research goals, workstream plans, and timelines.

• Deploy appropriate research methods, including interviews, surveys, field tests, and usability studies.

• Collect and synthesize data into actionable insights that inform product design.

• Conduct discovery research on brands, culture, products, and marketing to identify opportunities.

• Influence stakeholders through clear storytelling and insight-driven recommendations.

Required Skills for the UX Researcher:

• 3+ years of experience in UX research, human factors, or related discipline.

• Strong knowledge of user journey mapping, usability testing, discovery research, and data visualization.

• Experience conducting and synthesizing interviews, surveys, and usability studies.

• Ability to collaborate with cross-functional teams and communicate insights effectively.

• Strong analytical skills and a curious, detail-oriented mindset.

Bonus Skills:

• Proficiency with design thinking and human factors principles.

• Ability to identify and introduce new tools or methods for UX research.

• Experience helping teams increase speed and efficiency in research processes.

What’s in it for you?

• Competitive compensation package.

• Opportunity to join a global, industry-leading brand.

• Work on innovative products that directly impact the end-user experience.

• Collaborative and team-oriented culture.

Why IDR?

• 25+ years of proven industry experience in 4 major markets.

• Employee Stock Ownership Program.

• Medical, Dental, Vision, and Life Insurance.

• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.

  #LI-Onsite