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Delphi Support Engineer – Bilingual (Spanish)
Locations: Remote (Must work Mexico time zone hours) Schedule: Full-time – Mexico Time Zone (Mountain Time)IDR is seeking a Delphi Support Engineer to join a high-performing internal technology team supporting legacy and modern application environments. This role provides hands-on support for Delphi-based applications and related database systems. The ideal candidate will be fluent in Spanish and English, and able to work regular business hours aligned to Mexico’s time zone.
Position Overview / Responsibilities:Provide application support and technical troubleshooting for Delphi-based software
Diagnose and resolve database issues in MS SQL Server and Firebird
Support installations, upgrades, and configurations of internal platforms
Analyze logs and replicate bugs to identify root causes
Collaborate with development and QA teams to escalate and resolve complex issues
Engage directly with end users and stakeholders to ensure smooth operation
Document technical solutions and contribute to support knowledge base
Participate in virtual meetings with global internal teams, including leadership stakeholders
5+ years of hands-on experience with Delphi (Object Pascal)
Experience supporting or developing with MS SQL Server (2019 preferred)
Fluent in Spanish and English – able to support Spanish-speaking stakeholders
Comfortable working Mexico time zone (Mountain Time) schedule
Strong understanding of client-server architecture and Windows OS environments
Excellent problem-solving, communication, and documentation skills
Familiarity with Firebird 4 and Report Builder
Experience with version control systems (e.g., Git, SVN)
Prior work in a technical support or customer-facing engineering role
Exposure to REST APIs, web services, and cross-platform integrations
Opportunity to work on niche, legacy-support initiatives with long-term impact
Remote-first role with flexible geographic options aligned to time zone
High visibility across global teams and direct engagement with leadership
Dynamic, collaborative environment focused on internal excellence and delivery