Caroline Giraudeau

IDR is seeking a Patient Service Representative to join one of our top healthcare clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the Patient Service Representative:

• Strong time management skills with the ability to handle frequent in-person patient interactions while maintaining and documenting data effectively in patient registration systems.
• Proven ability to work efficiently across multiple computer systems, including patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites, and data quality monitoring.
• General knowledge of patient access and financial counseling in both acute and non-acute settings.
• Working understanding of insurance and medical terminology.
• Familiarity with Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws.

Required Skills:

• Must have experience overseeing administrative processes with a strong focus on providing excellent customer service.
• Prior experience verifying documentation accurately and completely.
• Experience in a front office setting, including checking in and verifying patient information.
• Must be comfortable with and proficient in operating Electronic Medical Record (EMR) systems.
• Possesses comprehensive knowledge of the inpatient/outpatient registration/scheduling environment and hospital operations, procedures/functions and the relationships between them.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $21/hour w2