Hailey Crabill

IDR is seeking a Service Center Lead to join one of our top clients for an opportunity in the Saline, MI area. This role leads day-to-day Service Center operations supporting customer delivery and deployment activities across one or more sites. You’ll oversee inventory movement, operational workflows, and team performance in a fast-paced logistics/service center environment.

Position Overview:

• Lead daily Service Center operations, ensuring work aligns with customer requirements and project timelines
• Oversee receiving, put-away, picking, and shipping activities while maintaining inventory accuracy and integrity
• Supervise and support teams across multiple operational workstreams, driving accountability and performance
• Identify and implement process improvements to optimize layout, workflows, and operational efficiency
• Communicate effectively with customers, stakeholders, and leadership, maintaining confident on-site ownership

Requirements:

• 2+ years of experience in inventory control, warehouse/logistics operations, or service center operations
• Demonstrated team leadership or supervisory experience with clear examples of driving performance
• Experience overseeing core warehouse functions (receiving, put-away, picking, shipping) and inventory audits/cycle counts
• Working knowledge of warehouse management systems (WMS) and inventory process compliance (FIFO and best practices)
• Flexibility to travel frequently and work a schedule that adapts to production demands and customer needs

What’s in it for you:

• Competitive compensation package
• Full benefits (Medical, Vision, Dental, and more)
• Opportunity to join an industry-leading organization

Why IDR:

• 25+ years of proven industry experience in 4 major markets
• Employee Stock Ownership Program (ESOP)
• Dedicated Engagement Manager committed to your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 12 years in a row.