Knoxville, Tennessee, United States
IDR is seeking a Senior Solutions Engineer to join one of our top clients for a remote opportunity. In this role, you’ll act as a senior technical expert supporting customer-facing presales efforts—leading discovery, translating requirements, and designing scalable network, cloud, and managed services solutions. You’ll partner closely with sales and delivery teams to document solution designs and ensure a smooth handoff through implementation.
Position Overview for the Senior Solutions Engineer:
- Lead technical discovery with prospects/customers to understand business goals, current-state environments, constraints, and success criteria
- Design end-to-end solutions across networking, cloud, and managed services (e.g., SD-WAN, DIA, Wi-Fi, VoIP/SIP, multi-site architectures)
- Produce implementation-ready documentation including solution specs, topology diagrams, and order/requirements details
- Deliver technical presentations, product demos, and consultative guidance to both technical and non-technical stakeholders
- Collaborate cross-functionally (Sales, Engineering, Operations/Service Delivery) to support the full presales-to-delivery lifecycle
Requirements for the Senior Solutions Engineer:
- 5+ years of progressive experience in solutions engineering, network engineering, cloud engineering, or a closely related technical field
- Hands-on presales experience including discovery, requirements gathering, solution design, customer presentations, and implementation handoff
- Strong networking fundamentals and design experience (TCP/IP, routing/switching, Ethernet, Wi-Fi; protocols such as BGP/OSPF/EIGRP)
- Experience designing solutions for commercial/enterprise customers, including multi-site environments and managed services offerings
- Ability to create clear technical documentation (diagrams, specifications) and communicate complex concepts to varied audiences
What's in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization.
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success.
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.
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