Hailey Crabill

IDR is seeking a Field Technician III to join one of our top clients for an opportunity in Wichita, KS. This is a field-based, senior, QC-focused technician role supporting telecommunications and security system installations, ensuring quality and leading onsite teams to meet industry standards.

Position Overview for the Field Technician III:

• Serve as a lead onsite technician, directing, inspecting, and auditing work performed by other technicians.
• Perform installation and service tasks at customer sites with minimal supervision.
• Train and cross-train technicians and business partners on client and product requirements.
• Provide regular updates, submit deliverables, and support bid and estimate processes.
• Act as a point of escalation for clients, resolving issues or escalating as necessary.

Requirements for the Field Technician III:

• High School Diploma or equivalent.
• 2+ years of experience as a Technician II or in a similar role.
• Demonstrated proficiency across multiple key account areas such as Voice, Data, Fire Alarm, Fiber, Burglar Alarm, CCTV, Access Control, Digital Signage, Access Points, and Networking.
• Ability to operate network certifiers and hold certifications like BICSI Installer 2 (Copper & Fiber), OSHA 30, and LIFT.
• Strong communication skills, organization, attention to detail, and problem-solving abilities.

What's in it for you?

• Competitive compensation package.
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets.
• Employee Stock Ownership Program.
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance.
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.