Hailey Crabill

IDR is seeking an IT Support Specialist to join one of our top clients in Nashville, TN. This role is perfect for individuals who thrive in a dynamic environment and are eager to provide exceptional technical support within a collaborative team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the IT Support Specialist:

• Deliver comprehensive technical support across the organization, addressing software and network issues both on-site and remotely.

• Conduct hardware and software upgrades to ensure optimal performance of computer systems.

• Manage and troubleshoot networked printers and other peripheral devices.

• Provide support for a variety of applications, including Microsoft 365 and cloud-based storage solutions.

• Engage in additional tasks as required to support our client's team.

Required Skills for IT Support Specialist:

• Proven experience in a technology support role, with a strong understanding of Microsoft 365 Enterprise applications.

• Ability to interpret and apply technical instructions to resolve issues efficiently.

• Familiarity with Microsoft Azure Active Directory and related services.

• Preferred certifications include A+, Net+, Sec+, and Microsoft AZ-900 or AZ-104.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

  Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing®

• Client and Talent Award winner 12 years in a row

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