Hailey Crabill

IDR is seeking an Accounts Receivable Representative to join one of our top clients in Phoenix, AZ. This role is perfect for individuals with a strong background in healthcare accounts receivable who are eager to contribute to a dynamic and supportive team. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Accounts Receivable Representative:

• Engage in billing and collections activities, including generating invoices, applying payments, and managing past-due accounts. • Utilize ERP systems and software such as Waystar, Instamed, Availity, and WellSky, along with proficiency in Excel for tasks like pivot tables and VLOOKUPs. • Reconcile accounts, research unapplied or misapplied payments, and monitor AR aging to identify collection priorities. • Communicate professionally with customers, patients, and internal teams to resolve discrepancies and negotiate overdue payments. • Maintain meticulous attention to detail in managing high-volume AR and resolving claim denials or disputes.

Required Skills for Accounts Receivable Representative:

• Solid understanding of general accounting principles, debits/credits, and the AR process. • Experience in healthcare-specific accounts receivable, including handling EOBs and insurance denials. • Strong analytical and problem-solving skills to identify and resolve discrepancies. • Excellent communication and negotiation skills to maintain positive provider/payer relationships. • Ability to adapt to new systems and processes while maintaining integrity and dependability.

What's in it for you?

Competitive compensation package

Full Benefits; Medical, Vision, Dental, and more!Opportunity to get in with an industry leading organizationClose-knit and team-oriented culture

Why IDR?

25+ Years of Proven Industry Experience in 4 major markets

Employee Stock Ownership ProgramMedical, Dental, Vision, and Life InsuranceClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row