Ben McCormick

IDR is seeking a dynamic and dedicated Support Engineer to join one of our top clients in LOCATION. This role is perfect for individuals with a knack for diagnosing software or hardware issues and a passion for delivering exceptional customer service. If you are looking for an opportunity to join a large and growing organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Support Engineer:- Diagnosing and resolving software or hardware issues- Providing exceptional customer service and managing customer interactions effectively- Explaining technical concepts to non-technical users- Proactively identifying and resolving issues- This is a 6-month contract to hire position- A Bachelor's degree is requiredRequired Skills for Support Engineer:- Excellent verbal and written communication skills- Strong problem-solving skills- Familiarity with troubleshooting software or hardware issues- Positive attitude, patience, and empathy when interacting with customers- Strong organizational skills and attention to detail- Strong work ethic and responsibility to follow through with customersWhat’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry-leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

$37/hour, conversion salary of 75k

IDR is seeking a dynamic and analytical Sales Analyst to join one of our top clients in Dallas, TX. This role is perfect for someone who thrives in a fast-paced environment, providing insightful sales analysis to support decision-making processes across a variety of projects. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Sales Analyst:- Develop partnerships with sales leaders to understand their needs and provide insights that generate value for the organization.- Compile and communicate actionable information and insights to the sales organization.- Provide territory analysis, including what-if scenarios and identifying opportunities to optimize sales representative coverage.- Analyze sales processes, productivity, sales efficiency, and sales optimization.- Assist management in developing and reviewing the sales budget and rolling forecast including sales to budget variance.Required Skills for Sales Analyst:- Bachelor's degree in Data Analytics or Business.- 3+ years in a similar analytical role (i.e. business analysis, sales data analysis).- Superior oral and written communication skills.- Experience with CRM/ICM tools and SAP.- Experience with BI tools such as Qlik, Tableau, PowerBI.- Strong modeling techniques and analytical skillset.What’s in it for you?- Competitive compensation package- Full Benefits; Medical, Vision, Dental, and more!- Opportunity to get in with an industry-leading organization- Close-knit and team-oriented cultureWhy IDR?- 25+ Years of Proven Industry Experience in 4 major markets- Employee Stock Ownership Program- Medical, Dental, Vision, and Life Insurance- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row;

IDR is seeking a Systems Engineer to join one of our clients ASAP in Irving, TX for a long term opportunity! If you are looking to join a global software integration company, please apply today!  Please Note: This role does have an onsite requirement of 5-days per week!  Position Overview & Responsibilities: The Systems Engineer will be will be handling Linux support and proxy server support and be responsible for managing enterprise Linux systems and VMware virtualization infrastructure. They have clients with several instances in GDT, VMWare & OCI that this person will also support. This person needs to be a strong Linux Engineer to work on migrations and consolidation of data centers into the cloud (Azure & OCI) – They manage about 600 virtual machines. The ideal candidate is willing to jump in wherever the need is and help in as many areas as they have the skills to do so! Top Skills:

• 5+ years' experience as a systems admin/engineer supporting windows & linux environments
• 2+ years’ experience managing cloud environments (Azure or OCI)
• 2+ years' experience managing virtualization environments (VMware vSphere or Red Hat KVM based virtual machines)
• Strong knowledge of Linux system security & networking

   Ideal Skills:

• Security +, CISSP

  What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dynamic and technically proficient Business Analyst to join one of our top clients in Columbia. This role is perfect for someone who thrives in complex environments and is adept at problem-solving. If you are looking for an opportunity to join a large organization undergoing significant infrastructure transformation and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Business Analyst:

• Engage in a 3-month contract-to-hire role, with potential for extension or permanent placement

• Contribute to a major infrastructure transformation, transitioning from mainframe to a modern server-based architecture

• Write SQL queries and use SQL, TSQL to delve into data and perform comprehensive analysis

• Conduct reconciliation across multiple systems, identifying discrepancies and resolving issues

• Write new requirements for features and other system components

Required Skills for Business Analyst:

• Strong technical acumen, with proficiency in SQL, TSQL

• Experience in dealing with complex data systems and performing reconciliation tasks

• Ability to write comprehensive system requirements

• Excellent problem-solving skills

• Strong interpersonal skills, with the ability to work effectively with diverse teams, including developers

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

IDR is seeking an onsite Help Desk Analyst to join one of our top consulting clients! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview & Responsibilities: One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, printers, mobile devices. You will also be responsible for maintaining passwords, data integrity, and file system security for the computing environment. The ideal candidate will have great customer service and communication skills! Required Skills:

• 1+ years’ experience working in an IT Service Desk/Support role
• 1+ years’ experience configuring and troubleshooting Windows & Mac laptops
• 1+ years’ experience with Intune for Endpoint Management
• Knowledge of remote support 
• Hands on experience building laptops and re-imaging laptops
• Experience troubleshooting with Mac users & end users over the phone
• Basic Knowledge of Active Directory & Microsoft Teams

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

IDR is seeking a dynamic and experienced Enterprise Application Analyst to join one of our top clients in Nashville. This role is perfect for someone who is a subject matter expert in system configurations, data structures, and processes for assigned modules, applications, or products. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Enterprise Application Analyst:

• Provide detailed knowledge of product function and capability, assisting in escalated Tier 3 issues and other complex support needs.

• Work with product managers and business analysts to validate product requirements and provide analysis of product issues to detect patterns and identify necessary corrective actions.

• Analyze application roadmap, trends, and organizational needs, working with product manager and specialists to develop a strategy to resolve current issues and mitigate organizational risk.

• Assist in application releases and updates, and the start of school, end of year processing, and other events as it relates to the application and product cycle.

• This is a 6-month contract-to-hire position, requiring a minimum of 4 years of college or relevant experience and relevant IT industry certification.

Required Skills for Enterprise Application Analyst:

• 4 years in a technical/analytical role.

• Strong analytical and troubleshooting skills.

• Understanding of enterprise-level applications and data systems.

• Ability to work and collaborate with cross-functional teams.

• Experience with SharePoint, programming, Microsoft, and Ntext.

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

PostgreSQL Database Engineer Terms: All Capgemini contracts are ongoing with a right to hire after 3 months. Conversion at 90 days is rare and pre-specified by Capgemini, but the right to hire remains in place. Target Pay Rate: $51/hr C2C Location: Berkeley Heights, NJ or Alpharetta, GA Work schedule details: 100% Onsite UPDATES:

• *Only visas accepted are H1B, L2 EAD, H4 EAD, AOS EAD. Permanent residents and green card holders. TN visas only if the contractor lives in US. (if CTH role, only USC and GC holders)

Details: Position Overview: The PostgreSQL Database Engineer will be part of a team of DBAs supporting other teams consisting of application developers, organizational Production and Dev Ops resources. The engineer will be responsible for maintenance, implementation and performance of critical PostgreSQL RDBMSes hosted on local and remote Linux based servers. The successful candidate will be responsible for database and code analysis, performance tuning, SQL and stored procedure development and testing. As with any engineering position, creating and maintaining technical documentation will be performed. Responsibilities: • Manage PostgreSQL databases servers during multiple product lifecycle environments, from design to production systems. • Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security. • Apply data modeling techniques to ensure development and implementation support efforts meet integration and performance expectations. • Assist developers with complex query tuning and reference refinement. • Research, Test and Recommend database structural and performance enhancements. • Share technical expertise, providing technical mentorship and cross-training to other peers and team members Required Qualifications: • 5+ years PostgreSQL, Oracle, or similar RDBMS products Administration experience. • 5+ years of experience with SQL and CLI interfaces such as PSQL and SQL*Plus. • 5+ years of experience with Linux or UNIX operation systems. • Experience with Performance Tuning and Optimization, using native monitoring and troubleshooting tools. • Experience with backups, restores and recovery models. • Experience with range type table/index partitioning. • Experience with automatic queuing such as PGQ. • Experience with database stored procedure scripting languages such as PG/PLSQL or PLSQL. • Knowledge of Physical High Availability (HA) and Disaster Recovery (DR) methods. • Excellent written and verbal communication. • Ability to organize and plan work independently. • Ability to work in a rapidly changing environment.  

IDR is seeking an Intermediate Workstation Technician for one of our top Healthcare clients in Maui,HI .This is a 2 year contract role. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Responsibilities:

• Provide support for a Microsoft-based network, including Windows 10/11, Microsoft Office 365, MS Teams, and basic desktop and networking issues.
• Manage and troubleshoot PC hardware and software, including desktops, laptops, and tablets, and address network communication problems and peripheral issues.
• Assist with the deployment process, including asset receipt, equipment staging, deployment execution, and updating asset management systems.
• Perform data transfer and recovery, email administration, and prepare assets for disposition, while maintaining attention to detail and adhering to technical manuals and instructions.

REQUIREMENTS:

• • High School Diploma and 2 years of professional customer service experience supporting PC and Macintosh desktop computing hardware.
  • Skills must include knowledge of Operating Systems and configuration, hardware configuration, and software installation.
  • 2+ years in a client - facing role ( working with clinical staff, asset inventory)
  • Experience dealing with over 5 daily pc refreshes/ 25 weekly pc refreshes

What's in it for you?

• • • Full Benefits during the contract! (Medical, Dental, Vision, etc.)
    • Ability to get your foot in the door with a well-established company
    • Competitive compensation
    • Excellent work/life balance

Why IDR?

• • • 20+ Years of Proven Industry Experience in 4 major markets
    • Employee Stock Ownership Program
    • Dedicated Engagement Manager who is committed to you and your success
    • Medical, Dental, Vision, and Life Insurance
    • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $21.87hr W2

IDR is seeking a Lead Technician to join one of our top clients in NYC. If you are looking for an opportunity to join a large/growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Lead Technician:

• Conduct on-site field surveys at customer premises to scop customer work as needed
• Perform installation and service work on customer site, as necessary and assigned.
• Conduct field quality control inspections, surveys, and audits to ensure customer specifications are achieved on product or system installations and ensuring client satisfaction.
• Provide support and direction to other technicians in the field, supervising work performed and checking for accuracy and quality of work.
• Serve as a technical liaison between company and client locations in your assigned area.
• Resolve issues at the lowest level; escalate issues as required to ensure client satisfaction.
• Train subcontractors and technicians on theory and practices for reliable quality installations.
• Provide client cabling management and the Corporate office management with written reports and updates as needed and directed.

Required Skills for the Lead Technician:

• High School Diploma
• Minimum of 5 years of hands-on field experience and/or cabling project management experience.
• Must have strong organizational and communication skills, both written and verbal.
• Must have a structured cabling certification (i.e., BICSI) or equivalent structured cabling experience.
• Knowledge of Cat 5 cable certification is necessary.
• LAN and telephone, including associated network device installation quality standards would be helpful.
• Minimum of 5 years structured cabling field experience and in depth understanding of cabling equipment installation standards.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture