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Project Manager – Dynamics 365 Program Delivery Locations: Chicago, Charlotte, Atlanta or New York Schedule: Fully onsite 5 days a week
IDR is seeking a Project Manager to lead a large-scale transformation initiative re-platforming legacy ERP and CRM systems (AX 2009) to Microsoft Dynamics 365 CE & F&O. This role will oversee cross-functional PODs, ensuring tight coordination across technical teams, AI/data initiatives, and enterprise integration layers.
Position Overview / Responsibilities:
Lead program execution across CRM, ERP, data, and integration workstreams
Manage re-platforming of AX 2009 to Dynamics 365 CE (Sales, Service) & F&O (Finance, SCM)
Coordinate POD-based delivery teams across D365, Databricks, and integration layers
Drive implementation of IPPD 365 framework enhanced by DevOps and GenAI tools
Serve as primary point of contact for internal and external stakeholders
Manage risk mitigation, issue resolution, reporting, and steering committee meetings
Oversee integration with platforms including Shopify, Espresa, Paymentech, SendGrid
Govern Dual-write configuration and Databricks Lakehouse enablement (bronze–silver–gold)
Support rollout of Microsoft Copilot and Customer Insights across pet owner use cases
Required Skills:
8–12 years of enterprise project management experience
Strong knowledge of D365 CE & F&O (Sales, Service, Finance, SCM)
Experience with Azure, Databricks, Microsoft DevOps, and Dual-write
Demonstrated success in cross-platform migrations and AI-enhanced delivery
Knowledge of B2B/B2C organizational structures and legal entity models
Ability to lead PODs and manage delivery across technical and business domains
Preferred Qualifications:
Familiarity with IPPD 365, Microsoft Copilot, Customer Insights, and Dataverse
Certifications such as PMP, PRINCE2, Agile/Scrum, or Microsoft Dynamics
Experience in real-time data synchronization and integration best practices
What’s in it for you?
Strategic role on a high-visibility transformation project
Long-term engagement with potential for contract-to-hire
Access to leading-edge Microsoft tools and data platforms
Work with a mission-driven team in a collaborative enterprise setting