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John Mayer

Technical Recruiter at IDR, Inc.
4.72
from 56 reviews
Job
Help Desk Support Specialist 3
Atlanta, Georgia, United States
CONTRACT
TERMS: contract
START DATE: 1/9/23

Help Desk Support Specialist

IDR’s largest client is seeking a Help Desk Support Specialist to join their team!

Responsibilities of the Help Desk Support Specialist:

  • Deliver desk-side and remote assistance to users.
  • Configure, implement, and maintain workstations in Windows 08–12 and Office 365 environments.
  • Support and troubleshoot issues related to LAN, VPN, Active Directory, Microsoft SharePoint, and VOIP systems.
  • Install and manage enterprise-level Microsoft applications.

Requirements of the Help Desk Support Specialist:

  • A minimum of 3 years of experience supporting Windows 10, Office 365, and Adobe Professional.
  • Proficiency in desktop imaging processes.
  • Skilled in printer troubleshooting and print server management.
  • Competence in utilizing Active Directory.
  • Hands-on experience with SharePoint support.

What’s In It for You?

  • Join a flexible, friendly, laid back work environment
  • Enjoy extremely competitive compensation and benefits package
  • Enjoy true work/life balance
  • Join an extremely secure organization
  • Advance your career by joining an organization that believes in promoting from within

Why IDR?

  • 20+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated’s Best of Staffing® Client and Talent Award winner 11 years in a row