Kristin Finical

We are seeking a skilled Customer Service Representative to be the primary point of contact for commercial customers who contact the Business Customer Care Center by phone, fax, email, internet and mail. The Business Account Representative is responsible for interacting with customers and responding to their complaints, inquiries and requests in a professional and courteous manner. If you're looking for an opportunity to work for a rapidly growing company in Plano, TX! APPLY TODAY! Responsibilities: - Actively promote the company and the value of its products and services. - Interact with customers, issue orders, and analyze accounts to resolve billing inquiries, negotiate payment options/deposits and provide customers with assistance in obtaining various company products and services. - Interface with a wide variety of people both internally and externally in a diplomatic manner. - Effectively utilize resources, i.e. computer systems, software programs and phone equipment. - Consistently apply knowledge required to perform technical and procedural aspects of the position. - Identify and act on process and/or system enhancements to create efficiencies and/or better customer experience. - Bilingual, Spanish/English speaking ability, required for the bilingual position. - Diffuse customer escalations (customer save skills). - Conduct outbound calls as required. Top Skills:

• Minimum of 3-5 years’ experience providing customer service support within high-volume call centers 
• Demonstrated ability of excellent customer service skills; maintaining a calm, patient tone in face of customer objections; and questions
• PC Skills – Basic PC skills required. Must be able to type and talk simultaneously. Basic understanding of Microsoft Office software required
• Experience resolving billing inquiries or issues
• PC Skills – Basic PC skills required. Must be able to type and talk simultaneously. Basic understanding of Microsoft Office software required.
• Bilingual English and Spanish is highly preferred
• Retail Electric Experience is highly preferred

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Hybrid

IDR is seeking a Business Analyst to join one of our top clients in remotely. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview for the Business Analyst: We’re seeking a Business Analyst to join a global transformation program integrating Oracle CRM, CPQ, Procurement, and Analytics systems. You’ll help finalize requirements, build user stories in Jira, and support testing and UAT. This is a hands-on role in a high-visibility project, ideal for a BA experienced in enterprise IT and Agile delivery. Required Top Skills for the Business Analyst:

• 5+ years of Business Analyst experience within enterprise IT or transformation projects
• Experience working with or supporting the implementation of Oracle or Salesforce modules – especially CRM, CPQ, Procurement, or Quote-to-Cash workflows
• Ability to define current and future state business processes and translate into actionable requirements
• Hands-on experience with test design and UAT support
• Familiarity with Smartsheet, Jira, Confluence, and Microsoft Office tools
• Experience working with global stakeholders, including offshore teams across time zones
• Strong understanding of SDLC and Agile methodologies

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

  Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Remote  

IDR is seeking a Senior IT Accountant to join one of our top Telecom clients in Denver, CO. This opportunity is perfect for a highly analytical and detail-oriented finance professional who thrives in a dynamic environment. If you’re passionate about financial integrity, regulatory compliance, and contributing to the strategic financial health of an organization, we encourage you to apply today!

Position Overview/Responsibilities for the Senior IT Accountant:

• Manage and maintain financial records, including general ledger accounts and financial statements.

• Review financial documents and transactions to ensure accuracy, compliance, and timely processing.

• Perform financial analysis and reporting to support strategic decision-making across the business.

• Prepare and review annual and quarterly budgets, forecasts, and financial reports.

• Review and process vendor invoices, ensuring correct booking of TDS/GST in Oracle financial systems.

• Develop and implement company-wide economic policies and procedures.

• Provide timely and actionable financial information to business leaders and key stakeholders.

• Ensure compliance with tax laws, accounting standards, and regulatory reporting requirements in India and internationally.

• Support the preparation and presentation of financial statements such as balance sheets, income statements, and cash flow reports.

• Analyze financial data to identify trends, variances, and opportunities for improvement.

• Contribute to the overall financial health and operational stability of the organization.

Required Skills for the Senior IT Accountant:

• Bachelor’s degree in Accounting, Finance, or a related field; CPA or equivalent certification preferred.

• Proven experience preparing and analyzing financial statements and supporting SEC and regulatory reporting.

• Strong understanding of TDS, GST, and Indian financial compliance regulations.

• Experience working with Oracle or other enterprise financial systems.

• Demonstrated ability to perform monthly, quarterly, and annual financial closings.

• Strong skills in account reconciliation and resolving financial discrepancies.

• Experience managing treasury functions, including both domestic and foreign payments.

• Excellent interpersonal skills and ability to collaborate across departments and with stakeholders at all levels.

What’s in it for you?

• Competitive compensation package

• Full Benefits: Medical, Vision, Dental, and more!

• Opportunity to work with a leading enterprise organization

• Supportive and team-oriented work culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $50-52/hr based on experience

#LI-Onsite  

IDR is seeking a Systems Administrator to join one of our top clients in our client's location. This role offers a dynamic opportunity to work with cutting-edge technology in a collaborative environment. If you are eager to contribute to a growing organization and thrive in a team-oriented culture, please apply today!

Position Overview/Responsibilities for the Systems Administrator: Manage and maintain Linux systems, ensuring optimal performance and reliability. Oversee VMware operations, addressing performance issues and ensuring seamless integration. Provide hands-on administration of NetApp storage systems, including provisioning and snapshots. Engage in a multi-year contract with annual renewals, working onsite Monday through Friday, 8-5. Collaborate with our client's team to troubleshoot and resolve critical production issues.

Required Skills for Systems Administrator: Proven experience in Linux system administration (3-5 years). Strong background in VMware operations (3-5 years). Hands-on experience with NetApp storage systems is highly preferred. Ability to troubleshoot complex technical issues and implement effective solutions. Excellent communication skills and a team-oriented mindset.

What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization Close-knit and team-oriented culture

Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

#LI-onsite

IDR is seeking a Bilingual Spanish speaking Open Enrollment Benefits Specialist to join one of our top clients in Sacramento, CA. This role is perfect for a proactive and engaging individual who thrives in dynamic environments and is eager to contribute to a team dedicated to educating and assisting clients during the open enrollment period. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!

Position Overview/Responsibilities for the Open Enrollment Benefits Specialist:

• Serve as a key resource at Benefit/Health Fairs, Wellness Events, and Open Enrollment Meetings, providing valuable information about benefits and plan offerings.

• Engage with a diverse range of stakeholders, including employers, prospective and existing members, and brokers, to address inquiries and provide guidance.

• Collaborate with the Sales & Account Management Team to ensure seamless execution of open enrollment activities.

• Travel as needed to various locations for event participation and material management.

• This is a one-year contract position with the potential for extension, requiring flexibility for intermittent and on-call assignments, including some evenings and occasional Saturdays.

Required Skills for Open Enrollment Benefits Specialist:

• Previous experience in sales or open enrollment, with a solid understanding of the health insurance industry.
• Bilingual, Spanish 

• Familiarity with HIPAA guidelines and compliance.

• Strong interpersonal and communication skills, with the ability to engage effectively with diverse audiences.

• Self-motivated and capable of working independently in a fast-paced environment.

• Ability to travel as required for event participation and logistical support.

What's in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to get in with an industry-leading organization

• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

We are seeking a skilled Senior Data Engineer with deep expertise in Microsoft Dynamics 365 (D365), the Power Platform, and enterprise data lifecycle management. This role will focus on designing and implementing scalable data solutions, with a strong emphasis on purging, archiving, supporting data retention policies, and delivering impactful reporting through Power BI. The ideal candidate will also leverage AI and automation to enhance data quality, streamline processes, and enable predictive insights, while supporting historical reporting environments in Databricks and Google Cloud Platform (GCP). If you're looking for an opportunity to work for a rapidly growing company in Houston, TX! APPLY TODAY! Key Responsibilities 

• Design and implement robust data pipelines and ETL processes using Microsoft technologies 
• Integrate data from Microsoft D365 with other enterprise systems and databases 
• Develop and maintain Power Platform solutions (Power BI, Power Automate, Power Apps) 
• Build and optimize Power BI dashboards and reports 
• Apply AI/ML techniques to improve data quality, detect anomalies, and forecast trends 
• Collaborate with stakeholders to understand data requirements 
• Ensure data governance, security, and compliance 
• Document data architecture, processes, and workflows 

Top Skills:

• 6–8+ years’ experience in data engineering 
• 5+ years’ experience with Microsoft Dynamics 365 (D365) data structures & APIs – Integrating data from Microsoft D365 with other enterprise systems and databases 
• 3+ years’ experience developing & maintaining Power Platform solutions (Building Power BI Dashboards & data models, Power Automate, Power Apps) 
• Experience with Databricks and GCP for historical reporting 
• Experience with SQL, Azure Data Factory, and Microsoft cloud services 
• Experience with AI/ML tools (e.g., Azure ML, Python) 

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

 Why IDR?

• 27+ Years of Proven Industry Experience in 4 major markets
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row

#LI-Remote  

IDR is seeking a Staff Software Engineer to join one of our top clients remotely. This role is an exciting opportunity for a seasoned engineer with a passion for healthcare innovation and a proven track record in software development, team leadership, and problem-solving.

You’ll be joining a mission-driven team on the forefront of revolutionizing preventative healthcare through advanced diagnostics, personalized insights, and scalable tech. If you’re energized by the idea of building technology that empowers people to take control of their long-term health—and want to help scale a product that’s already seeing viral, organic growth across the U.S.—please apply today!

Position Overview/Responsibilities for the Staff Software Engineer:

• Lead complex software development initiatives, demonstrating active coding responsibilities alongside team management within Python and FastAPI

• Work within a highly collaborative, engineering-first culture that values clean architecture, ownership, and long-term thinking

• Leverage proficiency in Python and FastAPI

• Develop scalable and resilient applications using Google Cloud Platform (GCP) and Docker

• Solve real-world healthcare challenges, such as building infrastructure to support massive amounts of diagnostic and longitudinal health data

• Adhere to software engineering principles and practices, including Agile methodologies, test-driven development (TDD), and continuous integration/continuous deployment (CI/CD)

• Build and maintain large-scale systems, demonstrating the ability to handle projects of significant complexity and scale within Python and FastAPI

Required Skills for Staff Software Engineer:

• At least 12 years of proven experience in software engineering, with a significant portion in a leadership capacity within a startup environment

• Extensive experience in software development, with proficiency in Python and FastAPI

• Familiarity with Google Cloud Platform (GCP) and Docker

• Strong understanding of software engineering principles and practices, including Agile methodologies, TDD & CI/CD

• Passion for building clean, performant systems that directly impact the health outcomes of real users

What’s in it for you?

• Competitive compensation package

• Full Benefits; Medical, Vision, Dental, and more!

• Opportunity to join the fastest-growing, venture-backed health tech company in the US at a pivotal stage of scale

• Work on a product trusted by leading entrepreneurs, athletes, and high performers to take charge of their health data

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row

Compensation Details: $81/hr W2

Registered Nurse (RN) – Maternity Care & Labor and Delivery

Location: Brunswick, GA

Department: Maternity Care Center

Status: Full-Time 

Schedule: Nights (3x12) 6:45PM – 7:15AM

 

As a Registered Nurse in our Maternity Care Center, you will play a vital role in providing comprehensive, compassionate care to patients throughout their childbirth journey—from antepartum through postpartum, including active labor and delivery. This is more than a career; it’s a calling to support patients during one of the most meaningful times in their lives.

 

Key Responsibilities:

Labor & Delivery:

 • Monitor labor progression, fetal heart rate, and maternal vital signs.

 • Assist obstetricians and midwives with vaginal and cesarean deliveries.

 • Perform immediate newborn assessments including Apgar scoring and initiation of breastfeeding.

 • Provide emotional and physical support to laboring patients and their families during delivery.

Antepartum & Postpartum Care:

 • Deliver safe, evidence-based nursing care to expectant mothers experiencing complications but not in active labor.

 • Provide postpartum care, including assessment and monitoring of mothers after birth.

 • Support and educate mothers on breastfeeding, recovery, and newborn care.

 • Assist with basic newborn care and ensure a safe transition for both mother and baby.

General Nursing Duties:

 • Coordinate and manage care for assigned patients using clinical judgment, nursing knowledge, and decision-making skills.

 • Communicate and collaborate effectively with multidisciplinary healthcare teams to ensure optimal patient outcomes.

 • Utilize hospital resources efficiently, including staff, equipment, and supplies, to support patient care.

 • Maintain a positive, professional relationship with patients, families, and coworkers by demonstrating compassion, empathy, and respect.

 

Qualifications:

• Graduate of an accredited Nursing Program (Diploma, Associate’s, or Bachelor’s Degree in Nursing).

 • Current and unrestricted RN license in the State of Georgia.

 • Previous experience in Labor & Delivery and/or Maternity Care strongly preferred.

 • BLS and NRP certifications required (or must be obtained within a designated time frame after hire).

 • Excellent communication, critical thinking, and patient assessment skills.

 

Why Work with Us?

• We are mission-focused to provide safe, quality, accessible, and cost-effective care to meet the health needs of the people and communities it serves.

 • Our workplace is as pleasant and rewarding as the setting we enjoy outside of work -- imagine stepping out of your workspace and into a world of scenic beauty, outdoor recreational activities, mild winters, natural beaches, fine dining, and a full array of cultural and colonial historic attractions.

 • The chance to work within a culture that is collegial yet professional, has exceptional career-advancement potential, and work/life balance that is practically unparalleled.

 • Our facility will allow you to use, sharpen, and add to your skills without having to commute to a large city environment.

 • We offer competitive salaries and a comprehensive benefits package which includes generous Paid Time Off, tuition reimbursement, and wellness programs.

  IDR is seeking an OT Security Engineer to join one of our top clients in the KC area. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview/Responsibilities for the OT Security Engineer:

• Assist in the design, monitoring, and enforcement of cybersecurity standards, procedures, and controls for manufacturing plant environments. This may include physical security measures, network segmentation, firewalls, and intrusion detection systems.

• Work with manufacturing sites, engineering, and IT teams to analyze existing OT architecture and ensure seamless integration of cybersecurity measures across the organization's plant facilities and operations.
• Develop and maintain OT-specific cybersecurity documentation, including risk registers, dashboards, and detailed reports, to clearly communicate the OT risk posture to relevant stakeholders.
• Assess and analyze current security architectures to identify vulnerabilities and develop enhanced protections.
• Develop and implement an ongoing vulnerability detection and remediation program for OT systems and oversee vulnerability testing
• Conduct cybersecurity risk assessments on OT systems and networks using frameworks like NIST CSF, ISO 27001, and ISA/IEC 62443 to identify vulnerabilities and implement effective mitigation strategies.
• Continuously monitor OT networks and systems for unusual activities and potential security breaches using advanced monitoring tools and techniques.
• Develop and maintain an incident response plan for OT-related cybersecurity incidents, including detection, response, and recovery procedures.
• Engage in continuous improvement of cybersecurity risk management policies, procedures, and tools, focusing on enhancing the OT security framework at DFA.
• Conduct training sessions and awareness programs for employees to promote cybersecurity best practices and ensure compliance with security policies.
• Ensure compliance with relevant industry standards, regulations, and best practices related to OT cybersecurity

Required Skills for the OT Security Engineer:

• Minimum of 3 years’ work experience in information security, information technology, or industrial control systems (ICS) engineering
• Basic understanding of both Programmable Logic Controllers (PLC), Windows based PC’s and VM’s and industrial network architectures and how to effectively apply these technologies to a dairy manufacturing environment.
• Experience with selecting, designing, architecting, and deploying security technologies to an OT/ICS environment. Demonstrated understanding of OT/ICS critical infrastructure, including an understanding of threats, vulnerabilities, attack paths, and exploits in an OT/ICS environment.
• Proficiency in cybersecurity technologies, including firewalls, intrusion detection/prevention systems, antivirus software, network administration and monitoring tools, and server architecture and administration concepts and familiarity with NIST framework.

What’s in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization
• Close-knit and team-oriented culture

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row