Colton Benter

IDR is seeking a Technician II to join one of our top clients for an opportunity in Wichita, KS. This field-based role involves supporting low-voltage installations and maintenance at customer sites, with heavy travel and flexible hours. The company specializes in infrastructure solutions within the technology and security sectors, providing essential services to ensure system functionality and safety.

Position Overview for the Technician II:

• Serve as lead onsite; direct, inspect, and audit technicians’ work as needed
• Perform complete installation and service work at customer sites (install/configure/troubleshoot/test) based on schedule
• Provide timely updates/deliverables to project teams and support centers; act as a point of escalation for client issues and drive resolution when possible
• Help train less experienced technicians and support administrative tasks coaching
• Complete required job administration accurately and on time

Requirements for the Technician II:

• 2+ years as a Technician I (or equivalent low-voltage experience)
• Low-voltage installation/service: install, configure, troubleshoot, test onsite
• Proficiency in 5 of these areas: Voice, Data, Fire Alarm, Fiber, Burg Alarm, CCTV, Access Control, Digital Signage, Access Points, Networking
• Industry manufacturer certifications or structured cabling experience; BICSI Installer 1; OSHA 30 and LIFT (must be maintained); local installer licenses/cards; HIPAA Training
• Knowledge across technologies such as CCTV, intrusion, fire alarm, access control, networking

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row