Colton Benter

IDR is seeking a dynamic and customer-focused Product Manager to join one of our top clients in Coppell, TX. This is an exciting opportunity for someone who thrives on building cohesive, cross-platform guest experiences. If you're passionate about connecting the dots between business goals and the end-to-end customer journey — not just managing isolated features — this role is for you!

Position Overview for the Product Manager: Lead strategic product initiatives focused on delivering a seamless guest experience across web, mobile app, kiosk, and POS platforms Serve as the key liaison between business stakeholders and product teams to define and execute new customer-facing programs Facilitate cross-functional collaboration and own the full lifecycle of strategic product launches  Drive product development from concept to delivery with a deep understanding of omni-channel customer behavior Ensure alignment across multiple teams and platforms to build cohesive guest journeys, not siloed solutions Required Skills for Product Manager: 5–10+ years of Product Management experience with a strong focus on strategy and customer experience Consulting + in-house product ownership experience preferred Industry background in hospitality, retail, or B2C environments Experience working with multiple channels including mobile, web, kiosk, and POS Proven ability to translate ambiguous business needs into actionable product roadmaps Strong facilitation skills to gather input from business stakeholders and guide decision-making What’s in it for you? - Competitive compensation package - Full Benefits; Medical, Vision, Dental, and more! - Opportunity to get in with an industry-leading organization - Close-knit and team-oriented culture Why IDR? - 25+ Years of Proven Industry Experience in 4 major markets - Employee Stock Ownership Program - Medical, Dental, Vision, and Life Insurance - ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row