IDR is seeking a100% remote LOA Coordinator to join one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview:
This role will help our client with upcoming audits, make corrections, as well as audit the upcoming open enrollment,
Required Skills:
What’s in it for you?
Why IDR?
IDR is seeking a Software Engineer II to join one of our top clients in Charlotte. This role is perfect for a full-stack developer with 4 to 7 years of experience in building high-performing, scalable, enterprise-grade applications. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Overview/Responsibilities for the Software Engineer II:5+ years of experience in C/C++ development and Linux environments.
Hands-on experience with defect tracking tools such as Jira.
Strong knowledge of source control management tools like Git and GitHub.
At least 2 years of experience as a technical lead, mentoring and guiding junior engineers.
3+ years of experience with log management and monitoring tools such as Elastic Stack (ELK), Splunk, and Grafana.
Proficiency in at least one scripting language: BASH, Go, or Python.
Experience in Set-top boxes, Broadband Gateways, Networking, or Home Security domains is highly preferred.
IDR is seeking a dedicated and detail-oriented Process Analyst to join one of our top clients in Los Angeles. This role is perfect for someone with deep expertise in ITIL processes and a passion for optimizing IT service management (ITSM) procedures across various departments. If you are looking for an opportunity to join a large organization and work within a team-oriented culture, please apply today!
Position Responsibilities:
- Analyze and optimize ITIL-based IT Service Management (ITSM) processes such as Incident Management, Change Management, Problem Management, Service Request Management, and Configuration Management.
- Collaborate with IT and business teams to design, document, implement, and govern ITIL-aligned processes.
- Define KPIs and metrics to measure process effectiveness and recommend continuous improvement initiatives.
- Facilitate root cause analysis (RCA) and drive action plans for problem resolution.
- Conduct training and awareness programs for teams to enhance ITIL process adoption.
Required Skills:
- 3+ years of experience in ITSM, ITIL processes, or process improvement roles.
- ITIL v4 Foundation Certification (Intermediate/Expert level preferred).
- Experience working with ITSM tools, such as ServiceNow, Solarwinds.
- Bachelor's degree in IT, Business, or a related field (or equivalent experience).
- Strong stakeholder management skills with experience collaborating across IT and business units.
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row
IDR is seeking a Data Entry Coordinator to join one of our top clients in Suwanee, GA. This role is perfect for individuals who have a keen eye for detail, a knack for data management, and a passion for contributing to a dynamic team environment. If you are looking for an opportunity to join a large organization and work within an ever-growing, team-oriented culture, please apply today!
Position Overview/Responsibilities for the Data Entry Coordinator: Accurate and efficient data entry and management experience5+ years of hands-on experience in configuring, deploying, and managing ForgeRock COTS-based IAM solutions (PingGateway, PingAM, PingIDM, PingDS) with automated GitOps CI/CD pipelines using GitLab.
Experience in designing and implementing GitOps CI/CD pipelines, automated failover, data backup, and restore solutions.
Strong background in automating telemetry and dashboards.
10+ years of experience in running Disaster Recovery, zero-downtime deployment solutions, and designing/implementing continuous delivery.
Proficiency in coding with Python, Bash, and JSON/YAML (CaC).
Experience supporting large-scale, distributed, cloud-based microservices and API service solutions with 99.9%+ uptime.
3+ years of hands-on AWS engineering experience.